Utopia Alley Wall Clock TROUBLESHOOTING CHECKLIST Do the hands spin freely around the full dial? since the distressed iron clock dial surface is not always 100% the same depth all around, the hands may need to be pulled up to allow movement over the thickest part. Are the clock hands bowed? The hands can be removed to flatten if you like, but be sure to press hard on the hour hand (at the center) to be certain it is well attached.