Disclaimers

Valusso Design LLC
Factory Address: 3351 SW 13th Avenue, Fort Lauderdale, Florida 33315
Welcome to our Factory and Showroom in Florida!
Disclaimer
Unless instructed to ship complete order Valusso Design LLC ships whatever material is available and back
order the balance. Valusso Design LLC is not accountable for damage occurring due to circumstances beyond our
control. Changes to the order can only be made within 48 hours from signing the document without any fees,
unless the items are shipped. By signing below, the Purchaser acknowledges and accepts Terms and Conditions of
Valusso Design LLC. Under no circumstances Valusso Design LLC is liable for any amount exceeding the cost of the
Goods. Valusso Design LLC is not responsible for transportation, shipping, removal, labor or installation charges or
costs occurred for replacing the Product or any other costs relating to the replacement of the Product. Valusso
Design LLC is not responsible for any loss of the customer due to increased production or delivery time.
All door units are shipped in a knocked down condition (not pre-hung) unless otherwise stated in the order.
Once a shipment/delivery is received, the Purchaser should inspect the contents of each package before signing
the bill of lading. All visible damage should be noted on the bill of lading, however, it is also important to open all
received boxes and inspect the Products for any concealed damage at the time of delivery. If the driver does not
allow the Purchaser to inspect the freight, please note about this on the bill of lading. All damage should be
reported to Valusso Design LLC within 3 (three) days from the shipment/delivery date. Failure to comply with
these rules will disqualify Purchasers from the merchandise replacement.
Shop items and special orders cannot be cancelled once the manufacturing process has begun. All cancellations
and changes to the order are subject to production and/or material charges occurred prior to the cancellation or
change request. While Valusso Design LLC makes every effort to honor cancellation and change requests, the order
is considered firm after signing the document, and the Purchaser is liable for the full price of the order.
Special orders are non-stock items and are non-returnable/refundable. The merchandise altered in a special
way is non-returnable/refundable.
Pre-hung or mortised merchandise is non-returnable/refundable.
All orders should be picked up within 7 days after notification. Otherwise a storage fee of 50$ per day will be
charged.
No returns are accepted unless previously authorized by Valusso Design LLC in writing or by email. The
Purchaser understands and accepts a restocking charge of 20% of an Invoice amount. Shipping costs are not
refundable. All returns should be in merchantable condition, and in the same packaging and/or wrapper condition
as purchased. All returned Goods are subject to warehouse inspection before the credit is issued. The Purchaser
should provide proof of purchase for all returned Goods. No Goods are accepted for the return after 45 calendar
days. In order to fulfill requests on parts, photos of the damaged/defective parts or items are required. The
Purchaser should fill the Claim form and attach the photos to it.
Valusso Design LLC determines the best solution and file a damage claims to the shipping company. Valusso
Design LLC shall not be responsible for indirect, consequential or incidental damage.
Delivery options:
- Shipping & Handling Job Site - delivery to a non-residential area with loading dock or fork lift access;
- Shipping & Handling Residential - Includes a curb side delivery with a lift gate service;
- Delivery - Curb side delivery;
- Inside Delivery - Merchandise will be brought into the ground floor/garage;
- White Glove Delivery - unpackaging & disposal of packaging materials & transporting up or down of
maximum of two flight of stairs.
Purchaser's Name _________________________________________ Signature ______________________ Date __________________
Valusso Design LLC
Factory Address: 3351 SW 13th Avenue, Fort Lauderdale, Florida 33315
Phone: [phone] e-mail: [e-mail]
www.valussodesign.com