User manual

FAQ for CBECC-Res 2013
6
5. How do I know I’m using the latest version of CBECC-Res?
Open the software on your computer and click on the icon with the yellow “?” icon (or select “Help”
and then select “About…”). The version number is at the bottom of that screen. In the example
below, the version number is 1e (532).
Compare this to the version number shown in the Downloads section on the project website,
www.bwilcox.com/bees/bees.html
. If they don’t match, you have an older version and you should
download and install the current version. It is not necessary to uninstall a previous version.
6. How can I find more information about errors in my input file?
As explained in Chapter 2 of the User Manual, every file has a *.log file located in the CBECC-Res
2013 Projects directory (NOTE: in Version 3, this is accessible from the Tools menu). This file
contains a lot of information (some of it repetitive), and you can look here for a clue. It opens in
notepad. An example of a potential error is:
2014-Mar-18 07:50:55 - CSE callback #13, lvl= 0, msg= or: C:\My Documents\CBECC-Res 2013
Projects\. . . [input file] – Prop.CSE(1180):
Error: surface 'Zone1WallRight-Frm' of zone 'Zone1-zn':
S0408: Wall sfTilt = 270: not 60 to 180 degrees
This example tells you that you have entered an invalid value for the wall tilt, which should be
between 60 and 180 degrees (typically 90 for vertical walls) for the right wall in Zone1. [Note:
March
18 FAQ #3 has more information regarding orientation of walls.]
If you cannot find the source of your error, see the next question for getting help.
7. How can I get help or report a problem?
If you have questions about the software or run into a problem, there a number of resources where
you can find help:
• This FAQ
• The Quick Start Guide available through the software’s Help menu or the project’s website
at www.bwilcox.com/BEES/BEES.html
• The User Manual available through the software’s Help menu