Instructions / Assembly

No Igniter battery or igniter battery low on
power
Replace with new igniter battery.
No power in igniter
Igniter battery is incorrectly inserted
Reinsert the battery properly.
Igniter broken or cracked
Call customer service for replacement part.
Ignition wire is loose or disconnected to
igniter
Reinsert ignition wire.
The ignition wire isn't
conducting electricity
Electricity leakage in ignition wire or the
needle of ignition wire not aimed at the
burner hole while lighting
Call customer service for replacement part.
Gas cylinder valve not open
Gas cylinder valve not open
Open gas cylinder valve.
Inproperly connect between
regulator and gas cylinder
Regulator is loose or disconnected to gas
cylinder
Check and reconnect the regulator to gas cylinder.
No gas in cylinder
No gas in cylinder
Check whether gas cylinder is empty; if so, replace it.
Turn the control knob to "OFF.” Close the valve of gas
cylinder and disconnect the regulator from the gas
cylinder valve. Turn the control knob to "LOW.” Wait 30
seconds. Turn the control to "OFF.” Reconnect the
regulator to the gas cylinder valve. Light the appliance
as indicated in the “To Light"section of manual.
Little or no gas
Gas cylinder valve is opened; when there is
gas remaining in the hose, excess flow
safety valve activated
Excess flow safety valve has
been activated
Obvious gas leakage in gas system
activates excess flow safety valve.
Check the gas system
to see if g
as leaka
g
e
. If yes,
call c
u
stomer service for help.
Bend or kinks in regulator hose cause poor
flow of gas through hose.
Bends or kinks in regulator hose
Straighten hose of all bends or kinks.
Little or no gas
See"Little or no gas" above
See"Little or no gas" above.
Flame extinguished by high or gusting
winds
Move the appliance to the place without high or
gusting winds.
High or gusting winds
Loose connection of
thermocouple
Loose connection between thermocouple
and valve
Call customer service for help.
Debris falls into inside guard and blocks
the entrance of oxygen
Flame goes out
Inside guard blocked by debris
Open and clean the guard.
Debris falls into inside guard and blocks
the flame in burner hole, which also cause
the low temperature while igniting
Guard covered by debris causes
improper burning inside hole of guard
Remove the debris from the guard as indicated in
manual.
Guard covered by debris
The carbon deposits will occur if the
gas burns inefficiently when using
the appliance
Open the top of guard by using pincer and clean the
carbon deposits in guard, hermocouple, ignition wire,
and
burner. Replace the top of guard .
Too much carbon deposited
inside guard
Please call customer service if you have any questions or need additional fire glass or other components.
Please e-mail us at [e-mail].
9
No spark
between
ignition wire
and burner
hole while
pushing the
igniter button.
Problem
Cause
Cause analysis
Solution