Installation manual

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 1
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Note: The reply to message option is available only if a message was sent by
another mailbox owner from within his/her open mailbox (the sender has
logged in to his/her mailbox and chosen option 2, Send a message, from the
Main menu).
• Transfer to Message Sender—The operation is slightly different, depending on
whether the message is from an outside caller or from a mailbox owner:
If the message is from an outside caller:
This option is available only if the sender’s telephone number is attached to the
message (as the account number). When you select the transfer to sender option, the
VP system interprets the account number as a telephone number. It places you on
hold and dials the digits stored in the account number. When it has finished dialing
the number, it connects you with the called party.
Certain additional conditions apply to this feature:
* If you select this option, the VP system assumes the account number
associated with the message is a valid telephone number and tries to dial it.
Do not use this option if the account number is not a telephone number.
* Before making the outgoing call, the VP system checks the RESTRICTED
DIGITS fields in the mailbox’s assigned class of service. If the telephone
number is restricted, the VP system does not make the call.
If the message is from a mailbox owner:
The VP system places you on hold and dials the extension number associated with
the sender’s mailbox. Certain additional conditions apply to this feature:
* The sender’s mailbox call transfer feature must be enabled. If disabled, you
hear the mailbox owner’s personal greeting just as if you had called the VP
system and entered the mailbox number.
* Your telephone system must support extension-to-extension transfers.
• Delete the Message—See the delete message option description above.
• Hear the Time and Date—The VP system plays the time and date the message was
received. The VP system consults the PC clock for this function, so it is important to
ensure the clock is set to the correct date and time. You can configure the VP system