Installation manual

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 1
2-15
2.6.1 Recording a Name
If you press 1 from the Options menu to record a name in the mailbox, the VP system plays
the current recording of the name and prompts you to change it:
“To replay your name, press 1.
To re-record your name, press 2.
To delete your name, press 3.
Or, to exit, press #.”
If you press 1, the VP system plays the current recording of the name, then plays the menu
again.
If you press 2, the VP system asks you to record your name after the tone. Speak the name,
then press # to end the recording. If you do not press #, the VP system will record a few
seconds of silence before ending the recording. This will slow the progression of calls to the
mailbox. Once the name has been recorded, the VP system plays the above menu again.
If you press 3, the VP system deletes the current recording of the name. If you press #, you
return to the Options menu.
2.6.2 Recording a Greeting
If you press 2 from the Options menu to record a greeting, the VP system examines the class
of service assigned to the mailbox and checks to see if you are the owner of any other box in
the system (Routing box, Questions box, etc.). The next prompt you hear depends on:
• Whether the mailbox is allowed to record multiple greetings, a single greeting, or no
personal greeting, as defined in the assigned class of service. If the mailbox is not
permitted to record a personal greeting, the VP system says, “That was not a valid
entry,” and plays the Options menu again. When a call is routed to this mailbox, the
caller hears the default system greeting, “[Name] is not available right now...”
• Whether the mailbox is the owner of one or more other system boxes. If the mailbox
is an owner of another system box, the VP system prompts you to select which box
you want to change the greeting in, “Please enter the box number.”