Installation manual

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 1
2-16
If you enter a number for a box that you do not own, the VP system says, “I’m sorry,
you do not own that box.” then re-plays the Options menu. If you enter a number of
a box that you do own, the VP system plays the following menu:
“To replay the greeting, press 1.
To re-record the greeting, press 2.
To delete the greeting, press 3
To select a new active greeting, press 5.
Or, to exit, press #.”
Options 1, 2, and 3 function the same way as when you use them to record a name for
the mailbox (see above). The only difference involves boxes that are allowed
multiple greetings. If the box is allowed multiple greetings and you select option 1,
2, or 3, the VP system prompts you to indicate the number of the greeting (0 – 9) you
want to modify.
Note: If a mailbox is not allowed any greetings, then any boxes “owned” by that
mailbox are also not allowed any greetings.
Enter the greeting number (or press * if you want to work with whichever greeting is
currently active). If the number you enter is higher than the maximum number of
greetings allowed by the assigned class of service, the VP system says, “That was not
a valid entry,” and replays the Greeting menu. If the greeting number is valid, the
VP system allows you to play, re-record, or delete it using the same functionality it
uses when you play, re-record, or delete the mailbox name (see above).
Note: If the mailbox is allowed multiple greetings, recording one of the greetings
does not affect which greeting is active. That is, if greeting 0 is currently the
active greeting, recording greeting 1 does not automatically make it the
active greeting. You must use option 5 to activate a different greeting.
Option 5 allows you to select another greeting as the currently active greeting. The
active greeting is the greeting played to callers when they are routed to the mailbox.
Once you select a new active greeting, the VP system plays the greeting back to you
for confirmation.