Installation manual

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 1
2-21
Once the VP system adds the extension you specified to or deletes it from the ACD group,
the system voices the confirmation prompt, “Extension [number] has been [added to /
deleted from] ACD group [name].”
2.7 Listening to Question Box Answers
If the mailbox owns one or more Question boxes, you can press 4 to listen to answers
recorded as messages in the mailbox. If you press 4 from the Main menu to listen to answers,
the VP system asks you whether you want to listen to new or old questionnaire answers:
“For new questionnaire answers, press 1.
For old questionnaire answers, press 2.
Or, to exit, press #.”
When you select option 1 or 2, the VP system searches through all the Question boxes owned
by the mailbox and plays any old or new messages it finds.
Note: Questionnaire answers are arranged in sets, with each set consisting of the
answers supplied to the questions (1 through n) recorded in the Question
box.
While the VP system plays back a set of answers, you can press 8 to replay the last answer.
You can also press 9 to skip forward to the next answer and press 0 to pause the playback.
To resume playback you have paused, press 0 again or wait 30 seconds and the VP system
will automatically resume playback.
After an entire set of questionnaire answers has played, the VP system voices the following
options:
“To replay the message, press 1.
To play the next message, press 2.
To save the message as new, press 3.
To delete the message, press 4.
For message time and date, press 5.
To exit, press #.”