Installation manual

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 1
1-5
Possible System
Supervisor Tasks
Description Keyboard Input
Required?
Creating,
modifying, and
deleting subscriber
mailboxes.
Each employee (or group of employees) who
uses the VP system to record voice mail
messages in a mailbox or forward calls to other
phone or extension numbers is assigned a
mailbox on the system. As employees join and
leave the company, their associated mailboxes
must be created or deleted. If an employee’s
need to access certain system features
changes, his/her mailbox may need to be
modified. Mailboxes must also be modified
when employees want to change numbers the
system uses in conjunction with its message
delivery and pager notification features.
For certain
modifications only
(such as modifying the
second through fifth
message delivery
phone or pager
number).
Creating and
maintaining group
distribution lists.
Group distribution lists provide subscribers an
easy way to send one message they record to
multiple individuals, without specifying each
individual recipient’s extension. Though a
subscriber can set up 1-4 personal distribution
lists specific to his/her needs in his/her mailbox,
many organizations also set up group
distribution lists that can be used by all
company employees. A group list a company
maintains may, for example, contain the names
of all company employees, of all employees in a
particular department, of all employees that
work a specified shift, etc. As employees join or
leave an organization, these group distribution
lists must be updated.
Yes. Group
distribution lists cannot
be created by system
supervisors by calling
into the system over
the telephone.
Issuing broadcast
messages.
The broadcast message feature provides
system supervisors a technique for easily
distributing information messages to all
mailboxes on the VP system. Only a system
supervisor has access to this feature.
No. Broadcast
messages are created
by calling into the
system over the
telephone.
Disabling ports.
Re-enable ports.
Should a telephone line or port be
malfunctioning, the VP system technician may
request that the system supervisor disable the
line until it can be serviced.
No. Ports are disabled
only by calling into the
system over the
telephone.