Installation manual

LIMITED WARRANTY
The initial hardware and software of all Key Voice Technologies, Inc. (“Key Voice”) products
accompanying this installation manual shall be referred to collectively herein as the “Product”. Non-
Key Voice products are warranted solely by the manufacturer in accordance with the manufacturer’s
warranty, and are sold by Key Voice “as is”. Key Voice warrants, to its purchaser, its authorized
dealers and the end users of the Product, that, under normal operating conditions, (a) the Product
hardware (except for fuses, lamps and other consumables) and the medium on which the Product
software is contained will be free from defects in material and workmanship, and (b) the Product
software will perform substantially in accordance with the specifications set out in the user guide
accompanying the Product which is prepared by Key Voice, in each case for a period of one year,
measured from the manufacturing date stamped on the Product hardware or software, as the case may
be, provided however, development products, i.e., products which have not yet been approved by Key
Voice for production, are sold pursuant to Key Voice’s field trial agreement and are warranted as set
out therein. Key Voice’s sole obligation under this warranty or under any other legal obligation with
respect to the Product is to repair or replace, at its option, the Product at its Sarasota, Florida,
headquarters, free of charge, if the Product is deemed defective by Key Voice during the warranty
period, with refurbished or new equipment or parts, at Key Voice’s option, when the Product is
returned to Key Voice, freight or postage prepaid, during the warranty period, provided however, if
Key Voice is not able, using reasonable efforts, to cure or correct a defect, Key Voice’s sole obligation
shall then be to refund (or cause to be refunded) an equitable portion of the price Key Voice was paid
for the Product. This warranty does not apply if, in the sole judgment of Key Voice, the Product, or
any part(s) or component(s) thereof, have been improperly installed or installed or used in combination
or in assembly with hardware or software not supplied by Key Voice and which are not compatible
with the Product or which are of inferior quality, design or performance, or the Product, or any part(s)
or component(s) thereof, have been improperly handled, misused, abused, altered, tampered with,
accidentally damaged, or damaged or malfunction or fail to function due to neglect, negligence,
contamination (by liquid or otherwise) or as a result of any other causes beyond Key Voice’s
reasonable control, including extraordinary wear and tear and acts of God such as fire, flood, water, or
lightning or other incidence of excessive or insufficient voltage or failure to follow instructions.
Repair, wiring, or alteration of the Product other than as specifically authorized by Key Voice or its
authorized repair agent is prohibited and will void this warranty. This warranty does not cover costs
associated with installation, removal, or reinstallation of the Product. Key Voice does not warrant that
the Product is compatible with all telephone or switching systems or that the Product is invulnerable or
immune from unauthorized or fraudulent use, or unaccounted for access to the Product. THIS
WARRANTY IS EXCLUSIVE, BEING IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.