Installation manual

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 1
1-33
If the password is enclosed in brackets [ ], it cannot be changed remotely by the mailbox
owner.
If the password begins with two question marks (for example, ??1234), the VP system
ignores the question marks when checking the password (the user enters 1234 when asked for
the password.
VP: Name Recorded (Page 1 screen)
NTVP: Name button
This field indicates whether the mailbox owner has recorded his/her own name. On NT-
based VP systems, an existing recording is signified by a red light displaying on the button.
On DOS-based VP systems, when you bring the cursor into this field, a menu appears,
offering the option to play, delete, copy, or record the name. By selecting RECORD you can
record the name via a telephone line connected to the voice processing board. To record the
name, select RECORD, press <Enter>, and call into voice mail line 1. When voice mail
answers, select RECORD and speak the name. To end the recording, press <Enter> again. To
hear the recording, select PLAY.
On NT-based VP systems, you can record the name by clicking on the Record Name button,
then using the controls on the Sound Recorder dialog box. At the lower right of the dialog,
click on the circle button to begin recording. Click on the rectangle button (to the left of the
circle button) to end the recording.
Note: If there is no name recorded for the mailbox, the mailbox is not included in
the system directory and the system prompt “that extension” is used instead
of the name in various phrases.
The name is used:
• When the VP system initiates a transfer:
“Please hold while I transfer your call to [name].”
• When the called party is busy:
“[Name] is busy. You are number [number] in line.”
• When the called party does not answer and there is no personal greeting recorded:
“[Name] is not available right now. If you would like to leave a message press 1.”