Installation manual

SYSTEM SUPERVISOR AND SUBSCRIBER GUIDE 9.0 VER. 1
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VP: When Exiting Open Mailbox, Go To Box
NTVP: When Exiting Open Mailbox, Go To Box
When a mailbox owner has logged in to his/her box, has concluded listening to messages,
changing options, etc., and has selected to exit from the Main menu, this field tells the VP
system where to send the call. VP system users should retain the default setting in this field
as 821.
VP: Max Lines Allowed To Hold For One Box
NTVP: Maximum Number of Lines Allowed to Hold for this Mailbox (Call Holding tab)
You can limit the number of lines that can simultaneously hold for a mailbox belonging to
this class of service. For example, if you set this number to 3, and lines 1, 3, and 6 are
holding for a mailbox, subsequent callers are not offered the option to hold. Instead, they
hear the personal greeting recorded for the box, so they can leave a message, try another
extension, etc. The default setting is 2.
Note: If you want to disable the call queuing feature for the class of service, set
this field to 0.
VP: Digits Allowed While Holding
NTVP: Digits Caller Can Dial While Holding (Call Holding tab)
While a caller is in the queue holding for an extension, he/she can press a digit to leave the
queue and process the call differently. By default, the options open to the caller are the same
as those available when the caller hears the personal greeting (“If you would like to leave a
message, press 1. To try another extension, press 3, or to speak with an operator, press 0.”).
If you want to restrict the caller to fewer choices while in the queue, use this field to specify
which digits are allowed. All other digits are ignored by the VP system while the caller is in
the queue.
For example, if you enter 13 in this field, the only options available to the caller are:
1 To leave a message
3 To try another extension