Exhibit 9 Nurit 3010/CDPD Point of Sale Device Lipman USA FCC ID: O2SNURIT3010C User’s Manual August 2000
082-32-001 NURIT 3010 POS/EDC TERMINAL USER MANUAL NURIT /3010 User Manual 1
NURIT 3010 POS/EDC TERMINAL USER MANUAL NOTICE The information contained in this publication is for informational purposes only and subject to change without notice. It does not represent a commitment on the part of Lipman USA Inc. or Lipman Electronic Engineering Ltd. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated to any language in any form by any means without the prior written permission of Lipman.
082-32-001 WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance statement This equipment has been tested to be found to comply with the limits for class A digital device, pursuant to Part 15 of the FCC Rules.
FCC Part 15 Requirements Notice • • • • This device must not be installed on coin-operated telephone lines or party lines. This device (equipment) complies with the requirements in Part 15 of FCC Rules of a Class B computing device. Operation of this device (equipment) is subject to the following two conditions: o This device (equipment) may not cause harmful interference, and o This device (equipment) must accept any interference received, including interference that may cause undesired operation.
082-32-001 LIPMAN USA - NURIT /3010 Limited Warranty Lipman USA Inc. will repair this product with new or rebuilt parts, free of charge, in the U.S.A. for one (1) year from the date of original purchase in the event of a defect in materials or workmanship. Carry-in or mail-in service in the continental U.S.A. can be obtained during the warranty period from our N.Y. Service Center or call 1-800-4-LIPMAN toll free. In New York State call (516) 484-9898.
If you ship the product Carefully pack and send the package prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter to the outside of the package detailing the complaint. PLEASE NOTE: SHIPMENT MUST BE SENT TO AN AUTHORIZED DEALER OR SERVICE CENTER ONLY. PRODUCTS SHIPPED TO OTHER LOCATIONS WILL BE RETURNED AT OWNERS EXPENSE. CONTACT YOUR DEALER FOR THE CORRECT ADDRESS. For your future reference SERIAL NO.
082-32-001 USER SAFETY INSTRUCTIONS When using this NURIT, basic safety precautions as below should always be followed to reduce the risk of fire, electric shock, or personal injury. The following safety instructions are based on those provided by Underwriters Laboratories Inc. U.S.A. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from wall outlets before cleaning. Do not use liquid or aerosol cleaners.
082-32-001 but take it to a qualified serviceperson when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect re-assembly can cause electric shock. 12. Unplug this unit from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged or frayed. • Liquid has been spilled into the unit. • Unit has been exposed to rain or water.
082-32-001 FOREWORD Thank you for purchasing a NURIT POS/EDC terminal. You now own one of the most advanced electronic point-of-sale (POS) devices manufactured today. This manual explains how to use the NURIT terminal. To fully utilize the features of your terminal, take some time to familiarize yourself with this manual and the terminal itself. Please store this manual in a safe place for future reference.
082-32-001 NOTE This publication could include technical or typographical errors. Changes are periodically made to our publications; these changes will be incorporated in future editions.
082-32-001 CONTENTS CHAPTER 1 OPERATION1 OPERATIONAL OVERVIEW..............................1 Setting Time and Date.............1 Performing a Sale.....................1 Credit Return.............................2 Verify .........................................2 Forced Transaction...................3 Voids ..........................................3 Void a Credit Sale....................3 Void a Return............................4 Void a Forced Sale...................4 Debit Transactions ..................
082-32-001 Working Mode (Restaurant Application).............................55 Test Mode................................59 Pre-dial Call............................56 PIN Pad Function PIN Pad Config DOWNLOAD PARAMETERS......................61 COMMUNICATION ............62 Minimum Retries....................62 Dial: Tone/Pulse.....................63 Exchange Prefix......................64 Gateway ...................................65 Suffix........................................65 Via Line/Radio...........
082-32-001 C H A P T E R 1 OPERATION OPERATIONAL OVERVIEW This chapter explains the various instructions required in operating the NURIT /3010 POS/EDC Terminal. The terminal keyboard allows for selecting specific transaction types, entering of data, and performing various functions. In this manual, transactions, operations, and specific functions available with the NURIT /3010 is explained. Setting Time and Date If the time and date need to be adjusted in the NURIT /3010, it can be changed manually.
082-32-001 Credit Return A refund to a customer’s credit card account can be done if the original sale is from a different batch (if the sale and refund are in the same batch refer to page 3 - Voids ), otherwise, a refund is done as follows: 1. At CREDIT.....SALE, ACCOUNT ? , press . Terminal should read: CREDIT......RETURN, ACCOUNT ? 2. Swipe the card, or key in the account number manually. 3. Key in the amount to be refunded, and press . 4.
082-32-001 Forced Transaction When voice authorization has been obtained on a customer’s credit card, a Forced Sale should be done to process the transaction. 1. At CREDIT.....SALE, ACCOUNT ? , press . The terminal will display: CREDIT..... FORCED, ACCOUNT ? 2. Swipe the card, or key in the account number and expiration date manually. 3. Enter in the amount that has already been authorized and press . 4.
082-32-001 Void a Return A Void Refund is done, if the original return is from the same batch. If the refund is from a different batch, you will not be able to perform a void return, (check with your processing bank for instructions on handling the transaction), otherwise, a void refund is done as follows: 1. At CREDIT.....SALE, ACCOUNT ?, press twice. Terminal will display: CREDIT....VOID/ RTRN, ACCOUNT ? 2. Swipe the credit card or key in the account number and expiration date manually. 3.
082-32-001 OR Follow the steps in Chapter 2, on page 43 to void by transaction number. DEBIT TRANSACTIONS A debit transaction can only be done using a bank issued debit card, and there must be a PIN pad connected to the terminal. Debit Sale Follow these steps to process a debit card: 1. At CREDIT.....SALE, ACCOUNT ?, press , until your terminal displays: DEBIT...SALE, ACCOUNT ? 2. Swipe the debit card (debit account numbers can NOT be keyed in manually). It must be swiped. 3.
082-32-001 Debit Return Please keep in mind, that this transaction is host specific. Therefore, this transaction may not be available. 1. At CREDIT.....SALE, ACCOUNT ?, press , until your terminal displays: DEBIT...SALE, ACCOUNT ? 2. Press . Terminal will display: DEBIT….RETURN, ACCOUNT. 3. Swipe the debit card (debit account numbers can NOT be keyed in manually). It must be swiped. 4. Key in the amount of the return, and press . 5.
082-32-001 CHECK TRANSACTIONS To perform a check transaction, follow these steps: 1. At CREDIT.....SALE, ACCOUNT ? , press until the terminal displays: CHECK... VERIFY, AMOUNT ? 2. Enter the amount of the check, and press . 3. Enter the MICR number (this number is usually the account number on the bottom of the check), or feed check through a check reader. The terminal will prompt different information depending on the check host. 4. Press . Terminal will print receipt.
082-32-001 not want to receive cash back, press to bypass this option. 7. The terminal will display: PLEASE ENTER PIN ON PIN PAD, and PIN pad will beep to prompt the customer to enter the PIN number on the pad. 8. The terminal will dial, process, and print out a receipt. CASH TRANSACTIONS The Cash EDC mode must be turned on, to perform cash transactions. Refer to Chapter 2, page 24. To perform a Cash Sale: 1. At CREDIT.....SALE, ACCOUNT ?, press until your terminal displays: CASH ...
082-32-001 Phone Card Activation To Activate a Phone Card: 1. At CREDIT.....SALE, ACCOUNT ?, press until your terminal displays: PHONE CARD, SWIPE CARD? 2. Swipe Phone Card to be activated. 3. Key in amount of activation and press . 4. Key in Clerk Number and press . 5. Confirm correct amount for activation and press . 6. Terminal will dial, and print receipt with confirmation of activation.
082-32-001 4. Press the correct numbered key. Terminal will dial out to the host processor. If batch was approved, a batch response will print, and a current report will be generated. Auto Close If a terminal is programmed for auto batch, the host will close the batch automatically each night, at a specific time, and print a batch report. However, the report will only clear at the time of the first attempted sale, after your set batch time.
082-32-001 C H A P T E R 2 MENU The NURIT /3010 has a menu with several options that control some of the terminal’s basic operational functions, and can be manually changed (refer to Appendix B). The menu is divided into main menus and sub-menus that can be accessed by pressing the
082-32-001 2. You will notice that the first menu is already highlighted. The and keys can be used to scroll up and down the menu. To enter the Report menu, press to make selection. Terminal will display: REPORTS: 1. Default Report 2. Current Report 3. History Report 3. Press . Terminal will print a defaulted current report. Current Report Current report will print the terminal's daily transactions, and can be customized with specific options.
082-32-001 4. The terminal will display four options; use the key to scroll through the options, or press the corresponding number: 1. Condensed Report - will print transaction number, card type, transaction type, last four digits of the account number, and amount of sale. 2. Short Report - will print type of transaction, and amount of sale. 3. Journal Report - will print a full copy of transaction. 4. Totals Only – will print daily totals only 5.
082-32-001 9. Terminal will display: CHOOSE TRAN. TYPE: 1. ALL 2. SALE 3. FORCED Use the key to highlight the selection and press . There will be eight different transaction types. 10. Terminal will display: Set Cur. Defaults, ENTER=Yes, ESC=No. This will customize the Default Report. History Report This report will allow you to print previous batch totals from the last 30 days. You can print a total report of several batches, or you can print a report showing totals per batch.
082-32-001 7. Type in the desired date, and terminal will display: HISTORY REPORTS: 1. Total 2. Per Batch Use the key to highlight desired selection, and press . 8. Terminal will display: CHOOSE EDC TYPE: 1. ALL 2. CREDIT 3. DEBIT Use the key to highlight desired selection, and press . 9. Terminal will display: ENTER CARD TYPE: 1. ALL 2. VISA 3. Master Card Use the key to highlight desired selection, and press . 10. Terminal will display: ENTER TRAN.
082-32-001 Display Transaction This option will allow you to view daily transactions on the terminal display. You can view these transactions several ways. To do so, follow these steps: 1. At MENU SCREEN: 1. 2. 3. Reports Merch. Params Merch. Options Highlight Reports, and press . 2. Terminal will display: REPORTS: 1. Default Report 2. Current Report 3. History Report Using the key to highlight number 4. DISPLAY TRANS , and press . 3. Terminal will display: DISPLAY TRANS : 1.
082-32-001 5. Terminal will display the following: #001 SL 1.00 549974444444444400 Terminal displays the transaction number, transaction type, transaction amount, and card number. Use the key to scroll through transactions. Last Receipt This option will print a copy of the last transaction. If a report was the last printed item, this option cannot be used to print a copy of last transaction. To print copy of last transaction: 1. At MENU SCREEN: 1. 2. 3. 2. Reports Merch. Params Merch.
082-32-001 2. Terminal will display: REPORTS: 1. Default Report 2. Current Report 3. History Report 4. Display Transaction Using the key, scroll down to number 6. PERFORMANCE and press . 3. Terminal will display: CHOOSE EDC TYPE: 1. CREDIT 2. DEBIT 3. EBT Highlight a selection by using the key and press . 4. Terminal will display: Reset perf. Rprt?, ENTER=Yes, ESC=No. Terminal is prompting if you would like to reset performance report. 5.
082-32-001 Report Setup This menu give the option of having Visa and MasterCard print together (Default) or separately. 1. At MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 4. Host Params Highlight 1. Reports and press . 2. Terminal will display: REPORTS: 1. Default Report 2. Current Report 3. History Report 4. Display Transaction Using the key, scroll down to number 7. REPORT SETUP and press . 3. Terminal will display: Vis/Mstr Setup: 1. Separately 2.
082-32-001 MERCHANT PARAMS This menu contains nine different functions that can be changed manually, if necessary. The first function available is Authorizations, which allows specific card types, and transaction types to be enabled and disabled. Authorizations (Transaction Types) This allows transaction types, such as Sales, Returns, Voids, etc. to be turned off, or on. At CREDIT.....SALE, ACCOUNT ?, press
: 1. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 4.082-32-001 6. Once password is entered, terminal will display: CHOOSE EDC TYPE: 1. CREDIT 2. DEBIT 3. EBT Use the to highlight selection and press . 7. Terminal will display: CREDIT 1. FORCED (EN), (DIS), or (MGR) 2. VERIFY (EN), (DIS), or (MGR) 3. RETURN (EN), (DIS), or (MGR) 8. Use the to highlight an option and press . 9. Terminal will display: CREDIT FORCED 1. Disabled - transaction is disabled, and can not be performed 2. 3.
082-32-001 Authorizations (Card Types) This allows card types, such as Visa, MasterCard, and Discover card to be disabled: 1. At CREDIT.....SALE, ACCOUNT ?, press
. 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3. Press <2>. Terminal will display: MERCHANT PARAMS: 1. Authorizations 2. Security Level 3. Edit Header 4. Press . Terminal will display: 1-TRANS TYPES 2- CARD TYPES 5. Press <2>. Terminal will display: Technic.082-32-001 8. Press to make selection, and terminal will display: VISA+ 1. Disabled (+) - credit card type is always enabled 2. Always Enabled (-) – credit card type is disabled, and can not be processed Use the key to scroll to the option needed, and press to make selection. 9. Terminal will display: CREDIT 1. FORCED (+), or (-). Terminal will always return to this prompt, after every selection. 10. Scroll to next card type, and follow same procedure.
082-32-001 3. Press <2>. Terminal will display: MERCHANT PARAMS: 1. Authorizations 2. Security Level 3. Edit Header Use the key to highlight number 2. SECURITY LEVEL and press . 4. Press . Terminal will display: SECURITY SWITCH: 1. Menu- disables or enables access to the Menu 2. Batch – disables or enables access to process a batch. 3. Secure Card – prompts for last 4 digits or all digits after swiping the card. 5. Press . Terminal will display: Menu: 1. Always Enabled 2.
082-32-001 To set a security level for BATCHING: 1. At CREDIT.....SALE, ACCOUNT ?, press
. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 2. Press <2>. Terminal will display: MERCHANT PARAMS: 1. Authorizations 2. Security Level 3. Edit Header Use the key to highlight number 2. SECURITY LEVEL and press . 3. Press . Terminal will display: SECURITY SWITCH: 1. Menu 2. Batch 3. Secure Card Use the key to highlight number 2.082-32-001 To set a security level for SECURE CARD: 1. At CREDIT.....SALE, ACCOUNT ?, press
. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 2. Press <2>. Terminal will display: MERCHANT PARAMS: 1. Authorizations 2. Security Level 3. Edit Header Use the key to highlight number 2. SECURITY LEVEL and press . 3. Press . Terminal will display: SECURITY SWITCH: 1. Menu 2. Batch 3. Secure Card Use the key to highlight number 3.082-32-001 5. Press
three times to return to CREDIT…SALE ACCOUNT ? To set a security level for the CARD MAN. ENTRY: 1. At CREDIT.....SALE, ACCOUNT ?, press . 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3. Press <2>. Terminal will display: MERCHANT PARAMS: 1. Authorizations 2. Security Level 3. Edit Header Use the key to highlight number 2. SECURITY LEVEL and press . 4. Terminal will display: SECURITY SWITCH: 1.082-32-001 6. Use the key to highlight an option and press to make selection. Always Enabled will allow manual entries, and Manager Only will prompt for a manager card, or a password. 7. Press three times to return to CREDIT…SALE ACCOUNT ? To set a security level for the PRINT ACCOUNT: 1. At CREDIT.....SALE, ACCOUNT ?, press . 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3. Press <2>.
082-32-001 6. Terminal will display: PRINT ACCOUNT: 1. Always full 2. Full on report 3. Always short 5. Use the key to highlight an option and press to make selection. Always Full will print full account number on receipt and report, Full on Report will print last 4 digits on receipt and full account number on report, and Always Short will print last 4 digits on both receipt and reports. 6.
082-32-001 4. Terminal will display, HEADER (TRAILER) TEXT 1N, and the first line of your current receipt header will appear. The N stands for Normal print. If BOLD print is desired, press the key, and N will switch to a B. Please keep in mind that bold print allows 12 characters to a line, and normal print allows 23 characters. 5. Use the and keys to move left and right, and use the and keys to move up and down. 6.
082-32-001 4. Terminal will display: Manager Card, or ESC for Password. 6. Press
. Terminal will display: ENTER PASSWORD. If password is unknown, call customer service. 7. Once password is entered, terminal will display: CASH EDC SET: 1. WITH CASH 2. WITHOUT CASH Highlight an options and press to make your selection. Surcharge Rate This will allow a merchant to add a surcharge rate to a debit transaction. To add a surcharge rate: 1. At CREDIT.....SALE, ACCOUNT ?, press .082-32-001 5. Press
. Terminal will display: ENTER PASSWORD. Type in password, and press . 6. Terminal will display: SURCHARGE: $ 0.00 NEW RATE: 0.00 7. Enter amount of surcharge rate and press . Terminal will display: On CashBack Only ENTER=Yes, ESC=No 8. Make the proper selection and then press twice to return to, CREDIT…SALE ACCOUNT ? Set Batch Time This option will allow the batch time in the terminal to be set for a specific time.082-32-001 5. Press
. Terminal will display :ENTER PASSWORD. If password is unknown, call customer service. 6. Once password is entered, terminal will display: SET BATCH TIME: HH:MM. 7. Enter the desired time (military time), and press , and then press twice to exit menu. Server ID/Invoice This will allow the terminal to prompt for a server or invoice number, or both. This option can be used for both retail and restaurant applications. To turn this option on, or off: 1.082-32-001 5. Terminal will then display: INVOICE MODE: 1. OFF 2. ON 3. AUTO Use the key to scroll to highlight an option and press to make selection. (In the Restaurant application, there are two more options after Invoice; Table #’s and Guest #’s. In the Bar application, there is Tab open. This will have a preset amount for a Tab, and it can be changed.) 6. Then press twice to exit menu.
082-32-001 2. Terminal will display MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3. Press <3>. Terminal will display: MERCH. OPTIONS: 1. Paper Type 2. No-Paper Mode 3. Buzzer Set 4. Press . Terminal will display: PAPER TYPE: 1. Single Ply 2. Double Ply 3. Customized 5. Scroll through options, using the key, and press to make selection. 6. Press the key two times to exit the menu.
082-32-001 3. Press <3>. Terminal will display: MERCH. OPTIONS : 1. Paper Type 2. No-Paper Mode 3. Buzzer Set 4. Operation Mode 4. Use the key to scroll to 2. No-Paper Mode and press . 5. Terminal will display: Manager Card, or ESC for Password. 6. Press . Terminal will display: ENTER PASSWORD. If password is unknown, call customer service. 7. Once password is entered, terminal will display: NO PAPER MODE: 1. YES – disables the printer 2. NO – enables the printer 8.
082-32-001 3. Press <3>. Terminal will display: MERCH. OPTIONS : 1. Paper Type 2. No-Paper Mode 3. Buzzer Set 4. Use the key to scroll to 3. BUZZER SET and press . 5. Terminal will display: BUZZER SET: 1. OFF 2. ON Use the key to highlight option and press to make selection. Press twice to exit menu. Operation Mode This option allows the terminal to be set at two different modes, Normal or Demo (Demo mode for training; Normal mode for live transactions).
082-32-001 4. Use the key to scroll to 4. OPERATION MODE and press . 5. Terminal will display: OPERATION MODE 1. Demo Mode 2. Normal Mode 6. Use the key to highlight an option and press . 7. Terminal will ESC=No. 8. Press , and then twice to exit menu. display: Are You Sure? Enter=Yes, Battery Saver This menu gives several options for the battery. Available in the NURIT . To select an option: 1. At CREDIT.....
082-32-001 4. Terminal will display: PRT DSCLMR MODE 1. OFF- battery saver off 2. Radio Only – will shut off only the radio after a specific amount of time is set in terminal 3. Radio+Auto off – will shut off radio and terminal after a specific amount of time set in terminal 4. Auto Off Only – only the terminal will shut off after a specific amount of time set in the terminal. Radio will stay on. Use the key to highlight an option, and press . Then press twice to exit menu.
082-32-001 4. Terminal will display: PRT DSCLMR MODE 1. OFF 2. ON Use the key to highlight an option, and press . Then press twice to exit menu. Menu Type The menu in the terminal can be set to scroll automatically, or manually. Follow these steps: 1. At CREDIT.....SALE, ACCOUNT ?, press . 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3. Press <3>. Terminal will display: MERCH. OPTIONS: 1. Paper Type 2. No-Paper Mode 3.
082-32-001 Set Halo This option sets a limit that the cashier should not exceed for sales, refunds, and cash back. 1. At CREDIT.....SALE, ACCOUNT ?, press
. 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3. Press <3>. Terminal will display: MERCH. OPTIONS : 1. Paper Type 2. No-Paper Mode 3. Buzzer Set Use the key to scroll to 8. Set Halo and press . 4. Terminal will display: Password. 5. Press .082-32-001 Terminal will display: HALO FOR RETURN: 1. OFF 2. ON Use the key to select an option and press . Follow the same steps above for Return Halo and Cash Back Halo. Print Setup This option will print a setup report. It will show all the options that have been turned on for the terminal. To print this report: 1. At CREDIT.....SALE, ACCOUNT ?, press . 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3. Press <3>.
082-32-001 HOST PARAMETERS This menu allows you to change host parameters, such as merchant numbers, terminal IDs, and authorization numbers. Each host has different individual parameters, and should only be changed, if advised by the processing bank, or NURIT technical support. There are three sub-menus in Host Parameters. Host Parameters This allows you to edit merchant and/or terminal IDs for your host processor. To do so, follow these steps: 1. At CREDIT.....SALE, ACCOUNT ?, press
. 2.082-32-001 6. Terminal will display: HOST NAME: 1. MERCHANT ID (Please keep in mind, this display will differ according to each host). Use the key to scroll through the options, and press to enter new information. 7. When changes are completed, press and then . 8. Terminal will display: Save Parameters? ENTER=Yes, ESC=No 9. Press and then three times to exit menu.
082-32-001 4. Terminal will display, ENTER PASSWORD . Type in password (if password is not known, call customer service), and press . 5. Terminal will display: PHONE MENU: 1. Host Name CR 2. Host Name DB 3. Host Name CHK Use the key to highlight an option. Press to make selection. 6. Terminal will display: PHONE TYPE: 1. Auth. Phones: 2. Batch Phones: Use the key to highlight an options and press to make a selection. 7. Press .
082-32-001 Print EDC Setup This report prints host information such as merchant numbers, phone numbers, baud rates, and capture type. To print this report: 1. At CREDIT.....SALE, ACCOUNT ? , press
. 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3. Press <4>. Terminal will display: HOST PARAMS: 1. Hosts Params 2. Hosts Phone 3. Prnt EDC Setup Use the key to scroll to 3. Prnt EDC Setup, and press to print. 4.082-32-001 3. Press <4>. Terminal will display: HOST PARAMS: 1. Hosts Params 2. Hosts Phone 3. Prnt EDC Setup Use the key to scroll to 4. Protocol Version, and press to view. 4. Press and then three times to exit menu. SYSTEM OPTIONS This menu consists of ten different functions that can be changed manually, however, only a customer service representative should make changes on six of these functions.
082-32-001 5. Press . Terminal will display: Setting Date: MM/DD/YY Type in the month, date, and year. 6. Terminal will automatically display: Setting Time: HH:MM:00 Enter the correct time (military time). 7. Terminal will display the date and time entered. three times to exit menu. Press Edit PIN key This option allows the changing or viewing of the working key for the PIN pad (access to this menu is not available without a PIN pad).
082-32-001 5. Press
. Terminal will display: ENTER PASSWORD. Type in password, and press . 6. Terminal will dipslay: EDIT WORKING KEY 0000000000000000000 7. Type in the correct working key, and press . Then press twice to exit menu. Select Master Key This changes the Master key location (access to this menu is not available without a PIN pad). Again, this is a field that should only be changed if instructed by customer service. To do so, follow these steps: 1.082-32-001 4. Terminal will display: MASTER KEY LOCATION 0 5. Type in correct master key location (0-9), and press . Then press twice to exit menu. Set Batch Number This allows the batch number to be changed, if needed. This is also a field that should only be changed when instructed by customer service. To change the batch number: 1. At CREDIT.....SALE, ACCOUNT ?, press . 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3. Press <5>.
082-32-001 6. Once password is entered, terminal will display: CHOOSE HOST: 1. Host Name CR 2. Host Name DB 3. Host Name CHK Use the key to the host needed and press to make selection. 7. Terminal will display: New Batch No: XX 8. Enter new batch number and press . twice to exit menu. Then press Edit Database This sub-menu has two options, Void Transaction, and Clear Database.
082-32-001 4. Terminal will display: EDIT DATABASE: 1. Void Transact. 2. Clear Database 5. Once password is entered, terminal will display: CHOOSE EDC TYPE 1. CREDIT 2. DEBIT 3. EBT 6. Press . Terminal will display: Manager Card or ESC for Password. 7. Press . Terminal will display: ENTER PASSWORD. If password is unknown, call customer service. TRANSACTION # ? 1 8. 9. Enter transaction number to be voided, and press . Terminal will display: #001 SL 1.
082-32-001 To Clear Database: 1. At CREDIT.....SALE, ACCOUNT ?, press
. 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3. Press <5>. Terminal will display: SYSTEM OPTIONS : 1. Set Time/Date 2. Edit PIN Key 3. Sel. Mstr Key Use the key to scroll to 5. Edit Database. 4. Press . Terminal will display: EDIT DATABASE: 1. Void Transact. 2. Clear Database Use the key to highlight option 2. Clear Database and press . 5.082-32-001 9. Press and terminal will print message that database has been cleared. Working Mode (Retail Application) This option places terminal in AVS mode. AVS (Address Verification) will prompt for a zip code, and street address. There are three options for AVS: • OFF – no prompt for zip code, or street address • ON MANUAL ONLY - will prompt for zip code and street address on a manual entry only • ALWAYS – will prompt for zip code and street address on swiped and manual entries. 1.
082-32-001 6. Press
three times to exit menu. Working Mode (Restaurant Application) This option offers different tip options. There are as follows: • IN TIP MENU – terminal will print a tip line on the receipt • IN TRANSACTION - terminal will prompt for tip amount during the transaction. If tip amount unknown, press to bypass, and terminal will print a tip line. • PRINT PERCENT – will add a percentage of the transaction amount for the tip. A percentage needs to be programmed 1.082-32-001 5. If option 3. Print Percent is selected, terminal will display, Percentage of Sum . Enter percentage amount, and press . 6. Press three times to exit menu. Pre-dial Call Terminal can be programmed to start dialing once the credit card is swiped. If pre-dial is turned off, the terminal will start dialing after entering the dollar amount. The goal behind pre-dial, is to save transaction time. To turn on pre-dial: 1. At CREDIT.....SALE, ACCOUNT ?, press . 2.
082-32-001 6. Once password is entered, terminal will display: PREDIAL CALL: 1. OFF 2. ON Use the key to highlight an option and press to make selection, and then press twice to exit menu. PIN Pad Function (Only for NURITs with internal PIN Pad) This menu gives option to encrypt terminal manually for the internal PIN Pad. To encrypt: 1. At CREDIT.....SALE, ACCOUNT ?, press . 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3.
082-32-001 PIN Pad Configuration (Only for NURITs with internal PIN Pad) Terminal can be programmed for internal PIN Pad, or an external PIN Pad. To change from internal to external: 1. At CREDIT.....SALE, ACCOUNT ?, press
. 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3. Press <5>. Terminal will display: SYSTEM OPTIONS: 1. Set Time/Date 2. Merch. Params 3. Merch. Options Use the key to scroll to 9. PIN Pad Configuration and press . 4.082-32-001 Test Mode Only NURIT programmers use this menu for testing purposes. RADIO TEST (Relevant to NURIT 2070, 2090, and ) This menu is applicable to the NURIT 2070 and 2090 (radio terminal). It allows viewing of the radio information. The sub-menus are as follows: Radio RSSI This shows the radio strength signal (coverage area). The RSSI should be a six or greater to obtain good reception, and base station will always differ, depending on location. To check radio signal: 1. At “CREDIT.....
082-32-001 Radio Address This displays the radio’s MAN number. This is needed when the radio signal provider (Bell South Wireless 1-800-662-4839) needs to contact the radio, or look up the account. An RSSI test must first be performed before displaying the MAN# (or else MAN# = 0). To view the MAN#: 1. At “CREDIT.....SALE, ACCOUNT ?”, press
. 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options Use the key to scroll to 6. RADIO TEST and press . 3.082-32-001 Battery Test Displays battery the power. To check battery strength: 1. At “CREDIT.....SALE, ACCOUNT ?”, press
. 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options Use the key to scroll to 6. RADIO TEST and press . 3. Terminal will display: RADIO TESTS: 1. Radio RSSI 2. Host Radio Ad 3. Radio Info Use the key to scroll to 4. BATTERY TEST and press . 4. Terminal will display: AC POWER OK! GOOD BATTERY 5.082-32-001 COMMUNICATION This Main Menu has four sub-menus pertaining to communication. The sub-menus are as follows: Minimum Retries The amount of times the terminal dials for authorization or batching can be programmed through the terminal. To program the amount of retries: 1. At CREDIT.....SALE, ACCOUNT ?, press
. 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options Use the to scroll to 8. COMM MENU and press . 3.082-32-001 Dial: Tone/Pulse The terminal can be set to dial at a pulse or touch tone. To change to either option: 1. At CREDIT.....SALE, ACCOUNT ?, press
. 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options Use the to scroll to 8. COMM MENU and press . 3. Terminal will display: COMM MENU: 1. Min. retries> 2. DIAL: TONE 3. Exchange pref> Use the key to scroll to 2. DIAL: TONE and press . 4. Terminal will display: DIAL TYPE: 1.082-32-001 Exchange Prefix The terminal can be programmed to dial an exchange prefix before a phone number, if needed. To add an exchange prefix: 1. At CREDIT....SALE, ACCOUNT ? , press
. 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options Use the to scroll to: 8.COMM MENU, and press . 3. Terminal will display: COMM MENU: 1. Min. retries> 2. DIAL: TONE 3. Exchange pref> Use the to scroll to 3. Exchange pref> and press . 4.082-32-001 Gateway This menu is used for technical purposes only. Suffix This field is used when a suffix is needed at the end of a phone number. To enter a suffix: 1. At CREDIT....SALE, ACCOUNT ? , press
. 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3. Press <8>. Terminal will display: COMM MENU: 1. Min Retries> 2. DIAL : TONE 3. Exchange pref. Use the key to scroll to 5. SUFFIX and press . 4. Terminal will display: SUFFIX: 1. No 2.082-32-001 Via Line/Radio (This option is for the NURIT ) 1. At CREDIT....SALE, ACCOUNT ? , press
. 2. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options Use the to scroll to 6. VIA LINE/RADIO and press . 3. Terminal will display: LINE / RADIO: 1. Both: 2. Line Only Use the key to highlight an option, and press . 4. Then press twice to exit menu.082-32-001 C H A P T E R 3 BASIC TROUBLESHOOTING This section briefly describes how to troubleshoot some possible common problems that may rise during the normal operation of the NURIT /3010. Before requesting service for this unit, check the list below for a possible cause of the problem you are experiencing. Some simple checks on your part may solve the problem, and restore proper operation. If you are still unable to solve the problem, contact the technical support help desk.
082-32-001 Printer does not function properly • • • Check that the paper has been fed to the printer properly (underhand). See the figure and instructions in Appendix C. The NURIT /3010 uses thermal paper only. Check there is paper in the printer compartment. Replace if required. If printer continues working even though the paper has been used up, check that the ‘end of paper’ detector in the printer mechanism is not blocked by a torn piece of paper.
082-32-001 APPENDIX A PHONE CARD The NURIT /3010 has phone card capabilities. A merchant can supply phone cards that can be reused as long as the card is valid. The phone cards work in the following manner: a customer purchases a phone card for any amount desired; anywhere from $1 to $100. When the card is depleted, the customer returns to the merchant and purchases additional calling time on the same card.
082-32-001 At CREDIT SALE….ACCOUNT, swipe the phone card: 1. Press . Terminal will display: ENTER AMOUNT ($) 0 Enter the amount that customer purchased for the phone card, anywhere from $1 to $99. It must be a rounded number, no cents will be accepted. 2. After the amount has been entered, press . PIN pad (if applicable) will display: AMOUNT = (whatever amount entered, will be displayed here) ENTER/YES, CLR/NO. 3. If using PIN pad, have customer press on the PIN pad.
082-32-001 2. Press . Terminal will display: REPORTS: 1. Default Report 2. Current Report 3. History Report 3. Press <2>. Terminal will display: CURRENT REPORT TYPE: 1. Condensed Rport 2. Short Report 3. Journal Report 4. Press . Terminal will display: CHOOSE EDC TYPE: 1. ALL 2. CREDIT 3. DEBIT 4. EBT 5. Use the to scroll to 7. GENERIC and press . 6. Terminal will display: CHOOSE TRANS TYPE: 1. ALL 2. SALE 3. FORCED 4. VERIFY 7. Press .
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082-32-001 APPENDIX B NURIT /3010 QUICK REFERENCE MENU TABLE Press
to access the menu below. Use the and the keys to scroll through menu, and to select. MAIN MENU 1. Reports 2. Merchant Params 3. Merchant Options SUB-MENU 1. Default Report 2. Current Report FUNCTION or ACTION Prints programmed Default Report Prints report of daily transactions with several different options. 3. History Report Prints previous batch totals within the past 30 days. 4.082-32-001 MAIN MENU 4. Host Parameters 5. System Options 6. Radio Test ( NURIT ) 7. Download Parameters SUB-MENU 6. Print Disclaimer 7. Menu type 8. Set Halo FUNCTION or ACTION Prints Credit Disclaimer on Receipt Sets menu to auto scroll or manual scroll Maximum limit for a transaction (for sales, refunds, and cash back) 9. Print Setup Prints Setup 1. Merchant Edit Merchant and/or Terminal ID# s for Parameters all hosts used 2. Host phone Edits: 1. Credit, 2. Debit, 3.
082-32-001 MAIN MENU 8. Communication SUB-MENU 4. Baud 5. Dial 1. Min. Retries 2. Dial: Tone 3. Exchange Prefix 9. Remote Diagnostic 4. Gateway 5. Suffix 6. Via Line/Radio* (NURIT ) 7. Chk Line: ON 1. Start Diags 2. Set Comm Prm FUNCTION or ACTION Baud rate for communication Tone / Pulse Number of times the NURIT will call host processor Sets pulse or tone (DTMF) dialing Sets an exchange prefix before phone number. Not Available Sets a suffix after the phone number.
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082-32-001 APPENDIX C INSTALLING/REMOVING PAPER ROLL Note: See illustration on the opposite page. Removing an Empty Paper Roll: 1. Remove the paper compartment cover by grasping it on both sides and lifting it towards you and upwards. 2. Remove the paper roll core and spindle. Discard the core but save the spindle to be used with a new paper roll. 3. Remove any paper left in the printing mechanism by simultaneously pressing the and buttons in short increments.
082-32-001 4. Lift up the paper roll and tighten up any excessive paper slack. Make sure that the paper unrolls from the bottom. 5. Slide the spindle into the paper roll and lower the paper roll into the spindle slots on each side of the paper compartment. 6. Replace the paper cover by first inserting the tabs on each side of the cover into their designated slots on each side of the paper cover. Be sure that the paper extends outside of the cover before closing. 7.
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