User Manual

082-32-001
4 NURIT /3010  User Manual
Void a Return
A Void Refund is done, if the original return is from the same batch.
If the refund is from a different batch, you will not be able to perform
a void return, (check with your processing bank for instructions on
handling the transaction), otherwise, a void refund is done as follows:
1. At CREDIT.....SALE, ACCOUNT ?, press <VOID> twice.
Terminal will display: CREDIT....VOID/ RTRN, ACCOUNT ?
2. Swipe the credit card or key in the account number and
expiration date manually.
3. Enter in the amount of the RETURN to be voided, and press
<ENTER>.
4. The terminal will display “APPROVED” and print a receipt.
Depending on how your terminal has been programmed, the
terminal may or may not dial for an approval.
Void a Forced Sale
A void of a credit forced sale is done if the original forced sale was
performed in the same batch. (If the forced sale is from a different
batch refer to page 1 - RETURN ), otherwise, a Void Forced Sale is
done as follows:
1. At CREDIT.....SALE, ACCOUNT ?, press <VOID>. Terminal
will display: CREDIT.....VOID/FRCD, ACCOUNT ?
2. Swipe credit card or key in account number and expiration
date manually.
3. Enter in amount of FORCED SALE to be voided and press
<ENTER>.
4. Terminal will display “APPROVED” and print a receipt.
Depending on how your terminal has been programmed, the terminal
may or may not dial in for an approval. Void Forced is used only to
void a transaction with “TICKET ONLY” printed on top of the
original receipt.