User Manual

082-32-001
68 NURIT /3010  User Manual
Printer does not function properly
• Check that the paper has been fed to the printer properly (underhand).
See the figure and instructions in Appendix C. The NURIT /3010
uses thermal paper only.
• Check there is paper in the printer compartment. Replace if required.
• If printer continues working even though the paper has been used up,
check that the ‘end of paper’ detector in the printer mechanism is not
blocked by a torn piece of paper.
Card reader not working
• Make sure that card has been swiped so that its magnetic strip is
facing downward and to the right side of the terminal.
• Be sure to swipe card from back to front of the terminal.
• Contact the technical support help desk.
Possible PIN pad error
• Verify that the PIN pad is properly plugged into the PIN connector on
back of terminal.
• Check the line to the PIN pad itself.
Receipt prints “CANCELED”
• The terminal will display a host response, or some type of error
message, as to why the transaction was canceled.