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USER GUIDE

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VERIZON

Summary of content (178 pages)

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Contents Verizon Hub User Guide Set Up Your Verizon Hub.................................................................................................................................. 1 Verify Box Contents......................................................................................................................................................... 1 Attach the Support Stand to the Base.............................................................................................................
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Verizon Hub User Guide Set Up Accessory Handset & Charging Cradle....................................................................11 Verify Box Contents.......................................................................................................................................................11 Insert the Handset Battery......................................................................................................................................11 Activate Accessory Handset With Base...
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Verizon Hub User Guide Make a 3-Way Call...................................................................................................................................................21 Adjust Speaker/Ringer Volume....................................................................................................................21 Use Speakerphone.................................................................................................................................................
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Verizon Hub User Guide Play a Voice Mail Message........................................................................................................................ 33 Delete a Voice Mail Message.................................................................................................................. 33 Call Back a Caller..............................................................................................................................................
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Verizon Hub User Guide Find a Theater Near Me.............................................................................................................................. 44 Search for Theaters in Other Areas..................................................................................................... 44 History............................................................................................................................................................................. 45 Chaperone®...
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Verizon Hub User Guide Home Screen Settings................................................................................................................................. 55 Add Weather Widget to Home Screen...................................................................................... 55 Remove Weather Widget From Home Screen..................................................................... 55 Add Date & Time Widget to Home Screen................................................................
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Verizon Hub User Guide Turn Off Call Waiting.............................................................................................................................. 66 Caller ID Block....................................................................................................................................................67 Turn On Caller ID Block.........................................................................................................................
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Verizon Hub User Guide View System Information....................................................................................................................75 Check if Verizon Hub is Online........................................................................................................75 Version Information.......................................................................................................................................75 View Version Information............................
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Verizon Hub User Guide Keypad Button Volume...................................................................................................................................... 86 Headset Jack....................................................................................................................................................................... 87 Menu...............................................................................................................................................
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Verizon Hub User Guide View Version Information.................................................................................................................. 99 Intercom............................................................................................................................................................. 100 Intercom From Verizon Hub Base to Handset......................................................................... 100 Intercom From Handset to Verizon Hub Base................
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Verizon Hub User Guide Caller ID With Name................................................................................................................................................... 114 Call Waiting........................................................................................................................................................................ 114 Use Call Waiting....................................................................................................................
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Verizon Hub User Guide View All Photos...............................................................................................................................................125 Upload Photos................................................................................................................................................126 Verizon Messages.................................................................................................................................................
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Verizon Hub User Guide Add Contact..............................................................................................................................................................134 Edit Contact..............................................................................................................................................................134 Delete Contact...............................................................................................................................
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Verizon Hub User Guide Select From All Photos..............................................................................................................................143 Settings.............................................................................................................................................................................144 Calling Features......................................................................................................................................
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Verizon Hub User Guide Set Up Email Notifications of New Voice Mail...................................................................152 Services........................................................................................................................................................................153 Service Address for 9-1-1 Emergency Response....................................................................153 View Service Address.........................................................
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Verizon Hub User Guide Set Up Your Verizon Hub. Setting up your Verizon Hub is easy. 3 1 Verify Box Contents. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Verizon Hub base. Support stand. Cordless handset. Power cord. Handset battery. Ethernet cable (for wired connection only). Stylus. Emergency 9-1-1 sticker sheet. Important battery information card Let’s Get Started Guide 8 2 9 10 4 5 6 7 Attach the Support Stand to the Base. 1. 2. 3.
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Verizon Hub User Guide Other Considerations. • • Because the signal loses strength when it travels through walls, we recommend keeping the number of walls and ceilings between your Verizon Hub and other devices on your network, such as your router, to a minimum. Keep your Verizon Hub away from large metal objects, which can affect signal quality and strength. Caution. • Keep your Verizon Hub at least 10 feet from a microwave.
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Verizon Hub User Guide Insert the Handset Battery. 1. 2. 3. Pick up the handset and slide the battery cover off the back of it. Insert the battery so the metal contacts on the battery are touching the contacts within the handset. The battery will snap into place. Slide the battery cover back on. It will click when fully closed. 1 2 3 Place the Handset in Its Cradle. 1. 2. 3. With the screen facing outward, place the handset in its cradle.
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Verizon Hub User Guide Set Up Verizon Hub and Digital Voice Service. Once your Verizon Hub is powered on, an on-screen setup will walk you through a few steps to connect to your Digital Voice service. Simply follow the steps. 1. 2. 3. After you plug in your Verizon Hub, the LCD screen will display a Welcome screen. Touch Next. If you have an established home network, you can connect your Verizon Hub to the wired or wireless network. • If you have a wired home network, touch Use a Network Cable.
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Verizon Hub User Guide TIP: The Network Name (SSID) is the name of your wireless network. It may be found on your router or in the router’s manual. If you’re unable to locate this information, please contact your router manufacturer for assistance. c. Touch Enter Encryption Key. d. Use the keyboard to enter your network’s Encryption Key or Pass Phrase. e. Touch Enter. TIP: An Encryption Key or Pass Phrase is used to prevent strangers from accessing your wireless network.
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Verizon Hub User Guide 4. Touch Next. Note: If you’re having trouble connecting, you might want to manually configure your connection. a. Touch Manually Configure Connection. b. Enter the IP Address, Primary DNS Server, Subnet Mask, Secondary DNS Server and Default Gateway. See Glossary of Terms for details. c. Touch Save. If the problem continues, please call Customer Support at 1-800-922-0204. 5. When the screen displays saying you have successfully connected to the network, touch Next.
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Verizon Hub User Guide Take Tour. When Verizon Hub is checking for and downloading updates, you will be automatically taken through a tour of Verizon Hub’s features. Touch Replay Tour if you want to watch it again. Set Up Voice Mail. The final step of the set-up process lets you set up your Voice Mail immediately. Important Note: Prior to changing your Verizon Hub telephone number or transferring your existing home phone number to your Verizon Hub, you must set up Voice Mail first. 1. 2. 3. 4.
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Verizon Hub User Guide Handset Controls. Front View. Option Keys Option Keys Talk End Up OK Button/Joystick Down Left Right Speakerphone Mute OK Button/Joystick. Press down on the OK Button/Joystick to select OK. You can move the OK Button/Joystick Left, Right, Up and Down to navigate the Menu and select options. © 2009 Verizon. All Rights Reserved.
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Verizon Hub User Guide Side Views. Volume Controls. Headset Jack. Volume + Volume - Headset Jack Left Right Volume Controls. Ringer Volume. While NOT on a call, press Volume + or Volume - on the side of the handset to adjust the ringer volume. © 2009 Verizon. All Rights Reserved.
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Verizon Hub User Guide Handset Speaker Volume. During a phone call, press Volume + or Volume - on the side of the handset to adjust the speaker volume. Keypad Button Volume. While navigating the handset Menu, press Volume + or Volume - on the side of the handset to adjust the keypad button volume. You will hear the button volume increase and decrease as you press Volume + and Volume -. Headset Jack. The handset is compatible with all 2.5mm telephone headsets with a built-in microphone.
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Verizon Hub User Guide Set Up Accessory Handset & Charging Cradle. You can add up to three additional handsets to use with your Verizon Hub, and place the charging cradles anywhere your home has AC power. Accessory Handset & Charging Cradle sold separately. Verify Box Contents. 1. 2. 3. 4. Cordless handset. Charging cradle. Power cord. Handset battery. 1 3 2 4 Insert the Handset Battery. 1. 2. 3. Slide the battery cover off the back of the handset.
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Verizon Hub User Guide Activate Accessory Handset With Base. 1. 2. 3. 4. With the screen facing outward, place the cordless handset in the cradle of your Verizon Hub base. A beep tone will indicate it’s connected. You will see “Activating handset…” displayed on the handset screen, followed by the message “Activated successfully.” The handset Home screen will appear indicating activation has been fully completed. Plug in Accessory Handset Charging Cradle. 1. 2. 3. 4.
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Verizon Hub User Guide Verizon Hub Base. Home Screen. This section covers everything you can do from the Home screen. You can move the Date, Weather and Call Settings widgets to anywhere you want on the screen – simply touch the feature and drag it to the desired location. You can also temporarily hide the Date, Weather and Call Settings widgets to use the Home screen as a photo frame. Touch the Home screen to make everything disappear except for the background photo; touch it again to make them re-appear.
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Verizon Hub User Guide Add Weather Location. 1. Current Weather conditions will be available on the Home screen. on the Weather widget. 2. Touch 3. Touch Manage Locations. 4. Touch Add Location. 5. To add a U.S. location: • Touch the U.S. Location tab. • Enter the City and State or ZIP Code. • Touch Done. 6. To add an international location: • Touch the International Location tab. • Enter the City and Province or Country. • Touch Done. 7. The new location will be added to the bottom of the list. 8.
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Verizon Hub User Guide Delete Weather Location. 1. Current Weather conditions will be available on the Home screen. on the Weather widget. 2. Touch 3. Touch Manage Locations. 4. Select the location from the list. 5. Touch Delete. 6. A confirmation message appears. Touch Yes. to return Home. 7. Touch Note: You cannot delete your Home location. Therefore, you must change your Home location first before you may remove it. Date & Time. Change Time Zone. 1.
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Verizon Hub User Guide Home Screen Settings/Widgets. From your Home screen, you can choose to have shortcuts to many of the most popular features. View Missed Calls. . 1. Touch 2. A list of calls will appear – Missed Calls are identified by a . 3. Touch the phone number you want to view. Refer to the Calls section of this guide for more features and instructions. Check New Voice Mail. . 1. Touch 2. A list of recent Voice Mail messages will appear. 3. Touch the Voice Mail message you want to hear .
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Verizon Hub User Guide Turn On Do Not Disturb. . 1. Touch 2. Touch Manage Schedule to set TURN OFFa time to turn on Do Not Disturb. Touch Save. 3. When you’re done, touch TURN ON . 4. Touch to return Home. Note: Do Not Disturb will be turned on either immediately or for when you scheduled it. Refer to the Do Not Disturb section of this guide for more information. Turn Off Do Not Disturb. . 1. Touch 2. Touch 3. Do Not Disturb will automatically turn off. 4. Touch to return Home.
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Verizon Hub User Guide Turn Off Call Forwarding. . 1. Touch . 2. Touch 3. Call Forwarding will automatically turn off. 4. Touch to return Home. Refer to the Call Forwarding section of this guide for more information. Manage Calling Features. . 1. Touch 2. A list of Calling Features will appear. 3. Touch to return Home. Refer to the Calling Features section of this guide for more information. Dial Pad. Make a Call. . 1. Touch 2. The Dial Pad will open. 3. You can make a call several ways: a.
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Verizon Hub User Guide View Calls. . 1. Touch 2. The Dial Pad will open. . 3. Touch 4. A list of your recent incoming Calls will appear. 5. Touch Incoming Calls at the bottom of the screen to view a list of: • All Calls. • Incoming Calls. • Outgoing Calls. • Missed Calls. 6. Touch Incoming Calls again to close it. 7. Touch to return Home. Locate Handset. . 1. Touch 2. The Dial Pad will open. 3. Touch Locate Handset. 4. The handset will beep until you find it and press on the handset. 5.
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Verizon Hub User Guide Open Menu. 1. 2. 3. 4. Touch Menu. Page 1 of the Menu will open. to open Page 2 of the Menu. Touch If you download several apps from Apps, the to open Menu will expand to three pages. Touch Page 3 of the Menu. 5. Touch to return Home. Refer to Apps section of this guide for more information. Answer a Call. 1. 2. 3. 4. A Caller ID pop-up will appear for each incoming call. Touch Answer. The call will be answered using the Speakerphone.
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Verizon Hub User Guide Answer Call Waiting. 1. 2. 3. 4. The Caller ID of the first caller will remain on the screen. When a new Caller calls, another Caller ID will appear. Touch Answer to answer Call Waiting. to end your conversation with the second caller. Touch You will be returned to your original call. Make a 3-Way Call. 1. 2. 3. Touch and then dial the phone number of the first person. The Caller ID of the first caller will appear on the screen.
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Verizon Hub User Guide Communications. Dial Pad. Make a Call. 1. Touch Menu. 2. Touch Communications. 3. Touch Dial Pad. 4. You can make a call several ways: a. Select a phone number or person from the list of recent calls on the left. b. Dial the phone number on the Dial Pad and . touch c. Touch Search Contacts to find a Contact. 5. The call will be placed using the Speakerphone. a. Touch Answer to answer Call Waiting. b. Touch Mute to silence the call. to end the call. c.
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Verizon Hub User Guide Locate Handset. 1. Touch Menu. 2. Touch Communications. 3. Touch Dial Pad. 4. Touch Locate Handset. 5. The handset will beep until you find it and press on the handset. Intercom. You can use the Intercom feature to call the handset. When answered, you can talk to another person in your household. 1. Touch Menu. 2. Touch Communications. 3. Touch Dial Pad. 4. Touch Intercom. 5. The Verizon Hub base will immediately call your handset using the Speakerphone.
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Verizon Hub User Guide PhotoDial. Add Contact to PhotoDial. 1. Touch Menu. 2. Touch Communications. 3. Touch PhotoDial. 4. Touch Add Contact: a. Select a Contact to add to PhotoDial. b. Touch Done. 5. Verizon Hub will return to the PhotoDial screen with the new Contact added. Call Contact With PhotoDial. 1. Touch Menu. 2. Touch Communications. 3. Touch PhotoDial. 4. Touch a Contact to dial. • If the Contact has one number stored, he or she will be called immediately.
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Verizon Hub User Guide Calls. View Calls. 1. Touch Menu. 2. Touch Communications. 3. Touch Calls. 4. A list of your recent Calls will appear. . • Incoming Calls are identified by . • Outgoing Calls are identified by • Missed Calls are identified by . 5. Touch the call you want to view. OR Touch the scroll bar to scroll through your list of Calls. 6. Touch to return Home. Delete a Call. 1. Touch Menu. 2. Touch Communications. 3. Touch Calls. 4. A list of recent calls will appear. 5.
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Verizon Hub User Guide Add Caller to Contacts. 1. Touch Menu. 2. Touch Communications. 3. Touch Calls. 4. A list of recent incoming calls will appear. 5. Touch the call you want to add. . 6. Touch 7. Touch Home Phone to expand the list. Choose whether this is the caller’s Home Phone, Cell Phone or Work Phone. 8. Touch the button next to: • Create a new contact for this number.
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Verizon Hub User Guide Call a Person From Calls. 1. Touch Menu. 2. Touch Communications. 3. Touch Calls. 4. A list of recent incoming calls will appear. 5. Touch the Phone number or Caller you want to call. to Call. 6. Touch to end the call. 7. Touch Note: If you want to switch to the handset, simply pick it up on the handset. and press Contacts. View All Contacts. 1. Touch Menu. 2. Touch Communications. 3. Touch Contacts. 4. A list of all Contacts will appear alphabetically. to return Home. 5.
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Verizon Hub User Guide 12. Use the keyboard to tap out the Street Address. Touch Enter when you’re done. 13. Repeat steps 11 and 12 to enter: • City. • State. • ZIP Code. • Email Address. 14. Touch Save if you’re done. OR Touch Next to enter more information. 15. Touch Family to select a Group from the list. 16. Next to Contact Image, touch Change. 17. A list of images will appear. Touch any image to select it as the Contact Image. 18.
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Verizon Hub User Guide Touch Enter when you’re done. 13. Repeat steps 11 and 12 to enter: • City. • State. • ZIP Code. • Email Address. 14. Touch Save if you’re done. OR Touch Next to enter more information. 15. Touch Family to select a Group from the list. 16. Next to Contact Image, touch Change. 17. A selection of images will appear. Touch any image to select it as the Contact Image. 18. Touch Default Ringtone to select a ringtone for this Contact. 19. Touch Save. to return Home. 20.
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Verizon Hub User Guide 8. Select the Contact for which you’re looking. 9. The Contact’s information will appear and you can do one of the following: • Edit. • Delete. • Call. • Text Message. • Map Location. • Send to VZ Navigator. to return Home. 10. Touch View Contacts by Group. 1. Touch Menu. 2. Touch Communications. 3. Touch Contacts. 4. A list of all Contacts will appear alphabetically. 5. Touch Filter By Group and select a Group from the list. 6.
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Verizon Hub User Guide Send a Text or Picture Message to a Contact. This feature is only available with other Verizon Wireless phones. 1. Touch Menu. 2. Touch Communications. 3. Touch Contacts. 4. A list of all will appear alphabetically. 5. Select a Contact to view his/her contact information. 6. Touch Text Message. 7. The New Message screen will appear. OR If you have more than one phone number saved for this Contact, touch the number to which you want to send a message.
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Verizon Hub User Guide Get Directions to a Contact’s Location. This feature is only available with other Verizon Wireless phones that have a subscription to VZ NavigatorSM service. 1. Touch Menu. 2. Touch Communications. 3. Touch Contacts. 4. A list of all Contacts will appear alphabetically. 5. Select a Contact to view his/her contact information. 6. Touch Send to VZ Navigator. 7. VZ Navigator will open. 8.
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Verizon Hub User Guide Voice Mail. Set Up Voice Mail. You should have set up your Voice Mail when you set up your Verizon Hub. However, if you would like to alter your settings, go to Voice Mail Settings to learn more. Important Note: Prior to changing your Verizon Hub telephone number or transferring your existing home phone number to your Verizon Hub, you must set up Voice Mail first. View Voice Mail Messages. 1. Touch Menu. 2. Touch Communications. 3. Touch Voice Mail. 4.
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Verizon Hub User Guide Call Back a Caller. 1. Touch Menu. 2. Touch Communications. 3. Touch Voice Mail. 4. Your list of Voice Mail messages will appear. 5. Touch the Voice Mail message you want to view. 6. Touch Call to call this person back. to end the call. 7. Touch to return Home. 8. Touch Note: If you would rather talk on your handset, simply pick it on the handset. up and press Reply to Voice Mail Message With a Text or Picture Message. This feature is only available with Verizon Wireless phones. 1.
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Verizon Hub User Guide Map a Caller’s Location. 1. Touch Menu. 2. Touch Communications. 3. Touch Voice Mail. 4. Your list of Voice Mail messages will appear. 5. Touch the Voice Mail message you want to view. 6. Touch Map Location. 7. Touch Map By Number or Map By Address. 8. A map locating the caller will appear. to return Home. 9. Touch Messaging. Text/Picture Messages. This feature is only available with Verizon Wireless phones. View a Message. 1. Touch Menu. 2. Touch Communications. 3. Touch Messaging.
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Verizon Hub User Guide 9. 10. 11. 12. 13. OR Touch Quick Text to select an emoticon or message from the list. Touch Attach – a list of pictures will appear. Touch any Picture to attach it to your message and then touch Done. Touch Send. A confirmation message will appear. Touch OK. to return Home. Touch Reply to a Message. 1. Touch Menu. 2. Touch Communications. 3. Touch Messaging. 4. The Text/Picture Messages tab will already be open. 5.
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Verizon Hub User Guide Forward a Message. 1. Touch Menu. 2. Touch Communications. 3. Touch Messaging. 4. The Text/Picture Messages tab will already be open. 5. A list of Messages will appear in order of when they were received. New Messages are listed as (unread). 6. Touch a phone number or Contact to see a list of messages sent and received with him/her. 7. Touch the message you want to view and touch Forward. 8.
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Verizon Hub User Guide Verizon Messages. Occasionally, informational messages will be sent to your Verizon Hub from Verizon Wireless to let you know about upcoming updates and features. View Verizon Messages. 1. Touch Menu. 2. Touch Communications. 3. Touch Messaging. 4. Touch the Verizon Messages tab. 5. A list of Verizon Messages will appear. 6. Touch the message you want to view. to return Home. 7. Touch Delete a Verizon Message. 1. Touch Menu. 2. Touch Communications. 3. Touch Messaging. 4.
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Verizon Hub User Guide Contacts. You can access your Contacts by simply touching Menu and then Contacts. Refer to the Contacts section of this guide for more information. Messaging. You can access your Messages by simply touching Menu and then Messaging. Refer to the Messaging section of this guide for more information. Directories. You can access the business and people search by simply touching Menu and then Directories. Directories. Business Search. Search for a Business. 1. Touch Menu. 2.
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Verizon Hub User Guide 7. You can also touch: • Map All to generate a map of all the business search results. • Call to dial the business. • Send to VZ Navigator to send spoken turn-by-turn directions to your cell phone. If your Verizon Wireless phone is not VZ Navigator-enabled, the message will be text-only. • Add to Contacts to add this business to your Contacts. 8. Touch Back or Directories to start a new search. to return Home. 9.
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Verizon Hub User Guide People Search. Search for a Person. 1. Touch Menu. 2. Touch Directories. 3. Touch People Search tab. 4. Touch First Name – the keyboard will appear. 5. Use the keyboard to tap out the First Name. Touch Enter when you’re done. 6. Repeat steps 5 and 6 to enter: • Last Name (required). • City and State OR ZIP Code 7. Touch Find. 8. Your results will appear. Touch the person for which you want to view details. 9. The person’s address and phone number will appear. 10.
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Verizon Hub User Guide 8. 9. The person’s or business’ address and phone number will appear. Note: The business’ suite number may appear in the middle of the address. You can touch: • Map All to generate a map of all the search results. • Call to dial the person. • Send to VZ Navigator to send spoken turn-by-turn directions to your cell phone. If your Verizon Wireless phone is not VZ Navigator-enabled, the message will be text-only.
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Verizon Hub User Guide Coming Soon in Your Area. 1. Touch Menu. 2. Touch Movies. 3. Touch the Coming Soon tab. 4. A list of movies coming soon will appear. 5. Touch the Movie you want to preview. 6. Touch More Info, Showtimes or Trailer tabs. to return Home. 7. Touch Watch Movie Trailers. 1. Touch Menu. 2. Touch Movies. 3. A list of movies Now Playing in your area will appear. 4. Touch the Movie you want to preview. 5. Touch the Trailer tab and select a trailer. 6. The Trailer will appear in full-screen.
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Verizon Hub User Guide Theaters. Find a Theater Near Me. 1. Touch Menu. 2. Touch Movies. 3. Touch Theaters. 4. A list of theaters in your ZIP Code will appear. 5. Scroll through the list of theaters and select a Theater. 6. Touch: a. Call to call the theater. b. Showtimes to see a list of movies playing. c. Send to VZ Navigator to send directions to your Verizon Wireless phone. If your Verizon Wireless phone is not VZ Navigator-enabled, the message will be text-only. d.
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Verizon Hub User Guide History. Touch Menu. Touch Movies. Touch the History tab. Your ticket purchase history will appear. • Send as Text Message to send the details to your Verizon Wireless phone. • Send to VZ Navigator to send directions to your Verizon Wireless phone. If your Verizon Wireless phone is not VZ Navigator-enabled, the message will be text-only. to return Home. 5. Touch 1. 2. 3. 4. Chaperone®.
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Verizon Hub User Guide V CAST®. You have access to a variety of V CAST videos from your Verizon Hub organized into four major categories – News & Sports, Entertainment, Food & Dining and Lifestyle. You also have a shortcut to your Internet Radio feature. Watch Videos. 1. Touch Menu. 2. Touch V CAST. A video will automatically start playing. 3. Touch the Category you want to view. 4. Touch the Sub-category. 5. Touch the Channel you want to watch. 6.
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Verizon Hub User Guide Verizon Relay. Verizon Relay is a feature that lets you receive your Text, Picture & Video Messages on your Verizon Hub. Simply add friends or family, who are Verizon Wireless customers, as Verizon Relay Members and their messages will appear on your Verizon Hub. And when you add a friend or family member as a Verizon Relay member they will also be added to PhotoDial. PhotoDial is a speed–dial–like feature that lets you quickly call contacts.
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Verizon Hub User Guide 7. Repeat steps 5 and 6 to enter: • Last Name. • Home Number. • Cell Number. • Work Number. 8. Touch Change Image. 9. A selection of images will appear. Touch any image to select it as the Contact Picture. . 10. Touch to return Home. 11. Touch Add a Member From Contacts. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Touch Menu. Touch Verizon Relay. Touch Members. Touch Add Member. . Touch A list of Contacts will appear alphabetically. Touch the Contact you want to add to as a Member. .
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Verizon Hub User Guide View Tiles Online. See a full-view list of your Verizon Relay messages when you’re away from home. 1. Go to verizonwireless.com/welcome. 2. In the Cell Phone field, enter your Verizon Hub phone number. Note: If you also have a Verizon Wireless number, DO NOT enter that number. 3. Create account information and follow the prompts. 4. Once signed in, click Verizon Relay. 5. You can view the tiles, View by Member and Delete tiles. Calendar.
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Verizon Hub User Guide 7. The event details will appear. 8. Touch Month View to return to the Monthly Calendar. OR to return Home. Touch Add Event. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Touch Menu. Touch . Touch Calendar. On the Monthly Calendar, touch the date of the event. Upcoming events will appear. Touch New Event. The New Event screen will be displayed. If you need to change the date, touch the Event Date to choose another date from the Monthly Calendar. Touch Event Title.
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Verizon Hub User Guide 9. Touch Event Time to select the time, and then touch OK. 10. Select a Reminder Time. 11. Touch Send To to select participants to send the event to from your Contact List. 12. Select the contacts and touch Done. 13. When you’re done, touch Save. The event will be added to the list of events for the selected date. 14. Touch Month View to return to the Monthly Calendar. OR to return Home. Touch Add Anniversary. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Touch Menu. Touch .
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Verizon Hub User Guide Edit Event. Touch Menu. Touch . Touch Calendar. On the Monthly Calendar, touch the date of the event. Upcoming events will appear. Touch the Event you want to edit. The details for the event will be displayed. Make changes and touch Save. The event will be updated in the list of events for the selected date. 10. Touch Month View to return to the Monthly Calendar. OR to return Home. Touch 1. 2. 3. 4. 5. 6. 7. 8. 9. Delete Event. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Touch Menu.
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Verizon Hub User Guide Traffic. You can check current traffic conditions in your area, or lookup another U.S. metropolitan area. A video will automatically play showing the current traffic jams and areas to avoid. View Traffic for Another Area. 1. 2. 3. 4. 5. 6. 7. 8. Touch Menu. Touch . Touch Traffic. Select a City from the list. The traffic update for this city will start playing. Touch the name of another city in the list. The traffic update for this city will start playing. to return Home.
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Verizon Hub User Guide Add Weather Location. 1. Touch Menu. 2. Touch . 3. Touch Settings. section will open, showing Weather. The Touch Manage Locations. . Touch To add a U.S. location: • Touch the U.S. Location tab. • Touch City, State or ZIP Code – the keyboard/ keypad will appear. • Use the keyboard/keypad to enter the location, and then touch Enter. • Touch Done. 8. To add an international location: • Touch the International Location tab.
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Verizon Hub User Guide Delete Weather Location. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. 8. 9. 10. section will open, showing Weather. The . Touch Touch the Weather location you want to delete. Touch Delete. A confirmation message will appear. Touch Yes. The Weather location will be removed from the list. to return Home. Touch Home Screen Settings. On your Home screen you can choose to display or hide the widgets for Weather, Date & Time, Calling Features, Calls & Messages and Start Up.
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Verizon Hub User Guide Add Date & Time Widget to Home Screen. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. section will open, showing Weather. The Touch Home Screen Settings. Touch to add a check in the box next to Display Date & Time widget on Home screen. to return Home. Touch Date & Time will now appear on your Home screen. Remove Date & Time Widget From Home Screen. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. section will open, showing Weather.
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Verizon Hub User Guide Remove Call Features Widget From Home Screen. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. section will open, showing Weather. The Touch Home Screen Settings. Touch to remove a check in the box next to Display Call Features widget on Home screen. to return Home. Touch Call Features will be removed from your Home screen. Add Calls & Messages Widget to Home Screen. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. section will open, showing Weather.
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Verizon Hub User Guide Date & Time. View Current Date & Time Settings. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. section will open, showing Weather. The Touch Date & Time. The current date and time will appear. to return Home. Touch Change Time Zone. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. 8. 9. section will open, showing Weather. The Touch Date & Time. The current date and time will appear. Touch Change Time Zone. Select the new Time Zone and touch Save. to return Home.
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Verizon Hub User Guide Activate Handset Automatically. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. 8. section will open, showing Weather. The Touch Handsets. To automatically activate the handset, place the handset in the cradle with the screen facing outward. Once the handset is activated, it will appear on the list here in Settings. A confirmation message will appear. Touch OK. to return Home. Touch Activate Handset Manually. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6.
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Verizon Hub User Guide Verizon Hub Tour. You can replay the feature tour that first played when you set up your Verizon Hub. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. 8. section will open, showing Weather. The Scroll to and then touch Verizon Hub Tour. Touch Replay Tour. The tour will launch and appear full-screen. Touch the screen at any time to exit the tour. to return Home. Touch Calling Features. Call Forwarding.
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Verizon Hub User Guide Turn On Call Forwarding – First Time Setup. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. . Touch Touch Call Forwarding. . Touch Touch or – the keyboard will appear. Use the keyboard to enter a 10-digit phone number, and touch Enter. . Touch Touch Call Forward Numbers and select the TURN OFF number from the list. Touch TURN ON . Your calls will be forwarded to the phone number you selected. To add more numbers, repeat steps 6-9.
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Verizon Hub User Guide Turn Off Call Forwarding. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. . Touch Touch Call Forwarding. Touch TURN OFF . to return Home. Touch TURN ON Your calls will no longer be forwarded until reactivated. Do Not Disturb. You can choose to send all calls directly to Voice Mail when you don’t want to be disturbed. You can also schedule to turn this feature on and off for a specific time frame. Turn On Do Not Disturb. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5.
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Verizon Hub User Guide Incoming Call Block. You have the ability to block up to 12 phone numbers you don’t want calling you, or block all anonymous calls. Turn On Incoming Call Block. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. 8. 9. 10. 11. 12. . Touch Touch Incoming Call Block. Touch the check box next to: Reject all anonymous calls. OR Reject calls from certain numbers. . Touch and the keypad will appear. Touch Use the keypad to enter the phone number, and touch TURN Enter.
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Verizon Hub User Guide Simultaneous Ring. Never miss another important call. When you activate Simultaneous Ring, all incoming phone calls you receive will ring on up to 3 different numbers, plus the Verizon Hub number. The first phone that is answered connects you to the caller. However, if you aren’t able to answer the call, the caller will be sent to Voice Mail for the phone that has the shortest ring count.
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Verizon Hub User Guide Turn Off Simultaneous Ring. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. . Touch Touch Simultaneous Ring. Touch TURN OFF . to return Home. Touch TURN ON Backup Numbers. If you experience an interruption in service, you can have your calls automatically forwarded to a Backup Number. Most likely, you chose a Backup Number when you first set up your Verizon Hub, but you can add or change your Backup Number at any time. Change Backup Number. 1. Touch Menu. 2. Touch . 3.
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Verizon Hub User Guide Call Waiting. With Call Waiting, a call can get through when you’re on another call. When someone tries to call you when you’re on the phone, you will hear a Call Waiting tone. The person calling you will hear ringing until you answer. You can either answer the new call or let it go to Voice Mail. Note: This feature default is On. Turn On Call Waiting. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. Touch TURN OFF. Scroll to and then touch Call Waiting. Touch TURN ON .
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Verizon Hub User Guide Caller ID Block. You can block your Caller ID on a per call basis by dialing *67. Once you set up permanent Caller ID Block, all your calls are anonymous until you disable the feature. If you would like to show your Caller ID information on a particular call, dial *82 prior to making a call. This function will allow your Caller ID information to be displayed while Caller ID Block is On. Turn On Caller ID Block. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. 8.
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Verizon Hub User Guide Voice Mail Settings. Your Voice Mail allows callers to leave messages for you when you’re away from your phone or when you are unable to take the call. You can listen to Voice Mail messages directly from your Verizon Hub or, when you’re away from home, you can retrieve messages from the Voice Mail system or online from the Web Management Site at verizonwireless.com/hub.
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Verizon Hub User Guide Change Voice Mail Passcode. 1. Touch Menu. 2. Touch . 3. Touch Settings. . Touch Scroll to and then touch Voice Mail. . Touch Touch Enter Old Passcode – the keyboard will appear. Use the keyboard to enter the Old Passcode, then touch Enter. Repeat steps 7 and 8 for: • New Passcode. • Confirm New Passcode. . 10. When you’re done, touch to return Home. 11. Touch 4. 5. 6. 7. 8. 9. Your new Passcode has been activated. Change Voice Mail Greeting. 1. Touch Menu. 2. Touch . 3.
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Verizon Hub User Guide Screensaver. Change Screensaver. 1. Touch Menu. . 2. Touch 3. Touch Settings. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. . Touch Touch Screensaver. The current Screensaver will appear. . Touch Touch the option you prefer, and you’ll return to the Screensaver page. Touch Preview to see a preview of your selection. Touch the screen again to return to the Screensaver page. Select the Delay you’d like before the Screensaver turns on: • 5 min. • 10 min. • 30 min.
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Verizon Hub User Guide Network. If you have an established home network, you can connect your Verizon Hub to the wired or wireless network. Check Wired Connection. 1. Touch Menu. 2. 3. 4. 5. 6. . Touch Touch Settings. Touch Network. Your connection type and status will appear. to return Home. Touch Connect to Wired Network. 1. Touch Menu. 2. 3. 4. 5. 6. 7. 8. . Touch Touch Settings. Touch Network. Your connection type and status will appear. Touch Change Network. Touch Use a Network Cable.
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Verizon Hub User Guide 7. 8. 9. 10. 11. 12. Touch Use My Wireless Network. Select a Wireless Network from the list. Enter your Network Password. Touch Connect. A status message will appear to confirm connection. to return Home. Touch Refer to the Connect to Wireless Network section of this guide for more information. Change Network. 1. Touch Menu. . 2. Touch 3. Touch Settings. 4. Touch 5. 6. 7. 8. 9. . Your connection type and status will appear. Touch Change Network.
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Verizon Hub User Guide Manual IP Configuration. 1. Touch Menu. . 2. Touch 3. Touch Settings. . Touch Touch Advanced IP Settings. Touch Manual IP Configuration. Enter the following: • IP Settings. • Subnet Mask. • Default Gateway. • Preferred DNS. • Secondary DNS. . 8. When you’re done, touch to return Home. 9. Touch 4. 5. 6. 7. Sound. Volume. Adjust System Volume. 1. Touch Menu. . 2. Touch 3. Touch Settings. 4. 5. 6. 7. . Touch Touch Volume. or Next to System, touch System Volume. to return Home.
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Verizon Hub User Guide Adjust Ringer Volume. 1. Touch Menu. . 2. Touch 3. Touch Settings. 4. 5. 6. 7. . Touch Touch Volume. or Next to Ringer, touch to return Home. Touch to adjust the Ringer Volume. Adjust Media Volume. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. . Touch Touch Volume. or Next to Media, touch to return Home. Touch to adjust the Media Volume. Ringtone. Listen to Current Ringtone. 1. Touch Menu. . 2. Touch 3. Touch Settings. 4. 5. 6. 7. 8. . Touch Touch Ringtone.
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Verizon Hub User Guide to pause the Ringtone. • to replay the Ringtone from the beginning. • . 8. When you’re done, touch to return Home. 9. Touch Your new Ringtone will be effective immediately. System. System Information. View System Information. 1. Touch Menu. . 2. Touch 3. Touch Settings. 4. 5. 6. 7. . Touch Touch System Information. The Software Version will be listed. to return Home. Touch Check if Verizon Hub is Online. 1. Touch Menu. 2. Touch . 3. Touch Settings. 4. 5. 6. 7. .
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Verizon Hub User Guide System Resets Verizon Hub Reset 1. Touch Menu. 2. 3. 4. 5. 6. 7. . Touch Touch Settings. . Touch Touch System Resets. Please follow the instructions on the screen to reset your Verizon Hub. to return Home. Touch Apps. Apps allows you to select and download new applications for your Verizon Hub. Download Apps. Touch Menu. Touch . Touch Apps. The What’s New tab will display available apps. Touch an app to view a description of the application. Touch Download.
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Verizon Hub User Guide Remove App. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Touch Menu. Touch . Touch Apps. The What’s New tab will display available apps. Touch the My Stuff tab to see the apps you have already downloaded. Touch the App you want to remove and then touch Remove. A confirmation message will appear. Touch Yes. A message confirming the deletion will appear. Touch OK. The app will be removed from the Menu and the My Stuff tab and will be available again in the What’s New tab. to return Home.
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Verizon Hub User Guide 5. 6. 7. 8. • Touch ALL - Alphabetical to see a full list of stations. • Touch ALL - Location to see a list of stations by city. Select the radio station you want to hear and it will begin to play. to stop the station. • Touch to play the station. • Touch Touch Add to add the station to My Favorites. Touch Back to return to the previous screen. to return Home. Touch Add Station to My Favorites. 1. Touch Menu. to locate Internet Radio. 2. Touch 3. Touch Internet Radio. 4.
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Verizon Hub User Guide Remove Station From My Favorites. 1. Touch Menu. to locate Internet Radio. 2. Touch 3. Touch Internet Radio. 4. Touch My Favorites to view a list of stations. 5. Select the radio station you want to remove, and it will begin to play. 6. Touch Delete. 7. A confirmation message will appear. Touch Yes. 8. The station will be removed from My Favorites but will still appear in the iheartradio.com list. 9. Touch Back to return to the previous screen. to return Home. 10.
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Verizon Hub User Guide Play Slideshow. 1. Touch Menu. to locate Photo Viewer. 2. Touch 3. Touch Photo Viewer. 4. You will see a list of available photo albums. 5. Touch the album you want to view and the first photo will appear on the right. 6. Touch that photo to open the album. 7. Touch Options and then touch Play Slideshow. The album will play full-screen. 8. Touch the screen to view slideshow controls. • Reverse. • Forward. • Stop. • Play/Pause. • Set as Wallpaper. 9.
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Verizon Hub User Guide Edit Album. 1. Touch Menu. to locate Photo Viewer. 2. Touch 3. Touch Photo Viewer. 4. Touch an album from the list. 5. Touch Edit Album. 6. Touch photos to add them to the album or touch highlighted photos to remove them. 7. Touch Edit Album Name and use the keypad to change the album name and touch Enter. 8. Touch Done. to return Home. 9. Touch Delete Album. 1. Touch Menu. to locate Photo Viewer. 2. Touch 3. Touch Photo Viewer. 4. Touch an album from the list. 5.
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Verizon Hub User Guide Make Screensaver. 1. Touch Menu. to locate Photo Viewer. 2. Touch 3. Touch Photo Viewer. 4. Touch the album in the list you want displayed as a Screensaver. 5. Touch Make Screensaver. 6. Choose the Delay between Slides – 5, 10 or 30 seconds. 7. Touch Preview to preview the album or touch Save if you’re done. 8. The new album will appear in the list. to return Home. 9. Touch Upload New Photos for Wallpaper and Screensaver.
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Verizon Hub User Guide Play Picture Puzzle. 1. Touch Menu. to locate Puzzle Games. 2. Touch 3. Touch Puzzle Games. 4. The 15 Puzzle tab will be highlighted. 5. Touch the Picture Puzzle tab. 6. Slide the tiles to put the photo together. 7. The timer will start when you slide the first tile. • Touch Pause to stop the timer. • Touch Resume to continue the game. • Touch Reset to start the puzzle again. • Touch Change Picture to select a new photo. 8.
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Verizon Hub User Guide Recipes. You must first download Recipes as described in the Download Widget section. 1. Touch Menu. to locate Recipes. 2. Touch 3. Touch Recipes. 4. Touch a category. 5. Select a recipe to view its description. 6. Touch View Full Recipe to view the details. 7. Touch Nutritional Information to view nutritional breakdown. 8. Touch Back to return to the previous screen. to return Home. 9. Touch Feedback. Tell us what you think of your Verizon Hub! 1. Touch Menu. to locate Feedback.
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Verizon Hub User Guide Verizon Hub Handset(s). Battery Strength. Indicates the amount of handset battery strength. Activation and In/Out of Range Indicator. Shows that the handset is activated and within range. When the handset goes out of range, a message will appear and this graphic will disappear. Syncing Indicator Shows that the handset is receiving updates for the correct date, time, data and/or software, and syncing with the Verizon Hub base Contacts. Calls. Lists your Received Calls. Contacts.
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Verizon Hub User Guide Volume Controls. Ringer Volume. While NOT on a call, press Volume + or Volume - on the side of the handset to adjust the ringer volume. Handset Speaker Volume. During a phone call, press Volume + or Volume - on the side of the handset to adjust the speaker volume. Keypad Button Volume. While navigating the handset Menu, press Volume + or Volume - on the side of the handset to adjust the keypad button volume.
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Verizon Hub User Guide Headset Jack. The handset is compatible with all 2.5mm telephone headsets with a built-in microphone. Simply insert the headset plug into the right side of the handset. You will be able to make and receive hands-free calls using your headset. Menu. Received Calls. View Received Calls. 1. Press OK to open the Menu. 2. Received is the first Menu option and will already be highlighted. Press OK. 3. Your list of Received Calls will appear. 4.
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Verizon Hub User Guide Received Calls – Add New Contact. 1. Press OK to open the Menu. 2. Received is the first Menu option and will already be highlighted. Press OK. 3. Move the OK Button/Joystick to select a Call and press Options. 4. Add New Contact will already be highlighted. Press OK. 5. If you want, use the OK Button/Joystick and keypad to edit Call information. When you’re done, press Next. 6. Move the OK Button/Joystick to select a Ringtone Type – Ringer 1-13.
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Verizon Hub User Guide Delete Received Call. 1. Press OK to open the Menu. 2. Received is the first Menu option and will already be highlighted. Press OK. 3. Scroll to the call to delete and Press Options. 4. Move the OK Button/Joystick to select Delete Call and press OK. 5. A confirmation message will appear. 6. Press Yes. to return to Home. 7. Press The Received Call information will be deleted. Delete All Received Calls Information. 1. Press OK to open the Menu. 2.
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Verizon Hub User Guide View Dialed Calls Details. 1. Press OK to open the Menu. 2. Move the OK Button/Joystick to select Dialed and press OK. 3. Your list of Dialed Calls will appear. 4. Move the OK Button/Joystick to highlight the call you want to view and press OK. 5. You will see the following Call Details: • Contact – Name and Phone Number (if available). • Date. • Time. • Duration. 6. Press Back to return to the previous screen. to return to Home. 7. Press Dialed Calls – Add New Contact. 1.
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Verizon Hub User Guide Dialed Calls – Update Existing Contact. 1. Press OK to open the Menu. 2. Move the OK Button/Joystick to select Dialed and press OK. 3. Your list of Dialed Calls will appear. 4. Move the OK Button/Joystick to select a Call and press Options. 5. Add to Contacts will already be highlighted. Press OK. 6. Move the OK Button/Joystick to select Update Existing Contact and press OK. 7. Move the OK Button/Joystick to select a Contact. Press OK. 8.
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Verizon Hub User Guide Delete All Dialed Calls. 1. Press OK to open the Menu. 2. Move the OK Button/Joystick to select Dialed and press OK. 3. Press Options. 4. Move the OK Button/Joystick to select Delete All Calls and press OK. 5. A confirmation message will appear. 6. Press Yes. to return to Home. 7. Press All Dialed Calls information will be deleted. Contacts. You can add Contacts from your Received Calls, Dialed Calls and Voice Mail. View Contacts. 1. Press OK to open the Menu. 2.
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Verizon Hub User Guide Add New Contact. You can add up to 128 Contact entries. 1. Press OK to open Menu. 2. Move the OK Button/Joystick to select Contacts and press OK. 3. Your list of Contacts will appear. Press Options. 4. Add New Contacts will already be highlighted. Press OK. 5. Use the OK Button/Joystick and keypad to enter Contact Name and Number. When you’re done, press Next. 6. Move the OK Button/Joystick to select a Ringtone Type – Ringer 1-13. When you’re done, press OK or Next. 7.
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Verizon Hub User Guide View Contact Details. 1. Press OK to open Menu. 2. Move the OK Button/Joystick to select Contacts and press OK. 3. Your list of Contacts will appear. 4. Move the OK Button/Joystick to select the Contact you want to view and press OK. 5. The Contact Details will appear. 6. Press Back to return to the previous screen. 7. Press OK to call this Contact. 8.
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Verizon Hub User Guide Delete All Contacts. 1. Press OK to open Menu. 2. Move the OK Button/Joystick to select Contacts and press OK. 3. Your list of Contacts will appear. Press Options. 4. Move the OK Button/Joystick to select Delete All Contacts and press OK. 5. A confirmation message will appear. 6. Press Yes. 7. Press OK. All Contacts will be deleted. Call Contact. 1. Press OK to open Menu. 2. Move the OK Button/Joystick to select Contacts and press OK. 3. Your list of Contacts will appear.
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Verizon Hub User Guide Settings. Set Background. 1. Press OK to open the Menu. 2. Move the OK Button/Joystick to select Settings. Press OK. 3. Set Background is the first Menu option and will already be highlighted. Press OK. 4. Move the OK Button/Joystick to select a Background. 5. When you’ve found the image you want to set as the Background, press Select. 6. The new Background will appear on your handset Home screen. Ringtones. Set Ringtone Type. 1. Press OK to open the Menu. 2.
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Verizon Hub User Guide Set Ringtone Volume 1. Press OK to open the Menu. 2. Move the OK Button/Joystick to select Settings. Press OK. 3. Move the OK Button/Joystick to select Ringtones. Press OK. 4. Move the OK Button/Joystick to select Ringtone Volume. Press OK. 5. Move the OK Button/Joystick to select a Ringtone Volume – Off, Low, Medium or High. Press OK. 6. The new Ringtone Volume will be saved immediately. 7. Press Back to return to the previous screen. to return to Home. 8.
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Verizon Hub User Guide Keypad Volume. 1. Press OK to open Menu. 2. Move the OK Button/Joystick to select Settings and press OK. 3. Move the OK Button/Joystick to select Keypad Volume. Press OK. 4. Move the OK Button/Joystick to select your preferred keypad volume level: • Off. • Low. • Medium. • High. 5. Press OK. 6. Press Back to return to the previous screen. to return to Home. 7. Press Registration. Activate Handset Automatically. 1.
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Verizon Hub User Guide Activate Handset Manually. 1. From your Verizon Hub base, touch Menu. 2. Touch Settings. 3. Touch Handsets. 4. Touch Manual Activation. 5. Follow instructions on the screen. to return Home. 6. Touch Note: If there is no dial tone but the handset successfully registered with the base, verify that the Verizon Hub base is connected to an active Internet connection and that this line is plugged into the phone port on the back of the base unit. Delete Handset. 1. Press OK to open Menu. 2.
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Verizon Hub User Guide Intercom. You can use the Intercom feature to call the handset or the Verizon Hub base so that you can talk to another person in your house. Intercom From Verizon Hub Base to Handset. . 1. From the Verizon Hub base, touch 2. The Dial Pad will open. 3. Touch Intercom. 4. If you have one handset, the handset will be called immediately. OR If you have more than one handset, select the handset you want to call. 5. The handset will ring.
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Verizon Hub User Guide Intercom from Handset to Handset. 1. Press OK to open Menu. 2. Move the OK Button/Joystick to select Intercom and press OK. 3. Move the OK Button/Joystick to select a Handset and press OK. 4. The handset will ring. Press Ignore or Answer. to end call. 5. Press Answer Incoming Call While Using Intercom. While using Intercom from the Verizon Hub base, touch: • Accept to disconnect from Intercom and answer incoming call. • Ignore to send the incoming call to Voice Mail.
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Verizon Hub User Guide Making Calls. Place a Domestic Call. All of your domestic local and long distance calls within the U.S. are dialed the same way. Dial the 3-digit area code + the 7-digit phone number of the person you are calling. Place an International Call. Dial 0-1-1 + the country code + the phone number of the person you are calling. Note: The following Caribbean and other neighboring U.S.
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Verizon Hub User Guide Important 9-1-1 Emergency Response Information. Verizon Hub’s 9-1-1 service operates differently from traditional, wireline 9-1-1 service. For correct emergency call routing, you MUST provide Verizon Wireless with the Phone Number and Service Address that corresponds to the physical location where you are using your Digital Voice service.
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Verizon Hub User Guide Important Digital Voice Service Information. Digital Voice as a Voice Over Internet Protocol (VoIP) service differs from regular wireline telephone service. Digital Voice service will not work in the event of electrical or broadband outages, device or telephone number changes, or during installation of software upgrades. A broadband connection is required for service. Digital Voice calls travel over the Internet.
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Verizon Hub User Guide New Address. Update your 9-1-1 Service address once you’ve moved. If you did not check whether your new address has 9-1-1 coverage prior to moving then you MUST register the new service address before you use your Verizon Hub from a new location, so Verizon can confirm that it can provide service there. Until you register your new service address, your 9-1-1 calls will continue to be directed to the emergency response center that supports the previously registered service address.
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Verizon Hub User Guide Digital Voice Calling Features. Your Verizon Hub provides a range of features that make managing calls – and making calls – simple and convenient. Just follow the easy steps to do everything from listening to your Voice Mail to setting Call Forwarding Voice Mail. Your Voice Mail allows callers to leave messages for you when you’re away from your phone or when you are unable to take the call.
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Verizon Hub User Guide Set Up Voice Mail Account. 1. 2. 3. 4. Press on handset, listen for a dial tone and dial *86. Enter your default Passcode followed by the pound # key. Your default Passcode is the last 4 digits of your Verizon Hub telephone number. Create a new 4-10 digit Passcode. Please enter your new 4-10 digit Passcode followed by the # key Important Note: Your new Passcode must be 4 to10 digits long.
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Verizon Hub User Guide Change Passcode. Your new Passcode must be 4 to10 digits in length. Also, it should be easy for you to remember, but difficult for others to guess. You cannot use repeating digits (e.g.,1, 1, 1, 1), sequential digits (e.g., 1, 2, 3, 4 and 6, 5, 4, 3) or any part of your Verizon Hub phone number. 1. 2. 3. 4. 5. on handset, listen for a dial tone and dial *86. Press When the system answers, enter your Passcode, then press the # key.
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Verizon Hub User Guide Retrieve Voice Mail Messages. You will be alerted of new messages in your Voice Mail mailbox by: • A new Voice Mail alert shown on your Verizon Hub base screen. • An audible signal will sound. • A “stutter” dial tone. • Email notification. You can retrieve your Voice Mail messages at any time. Once you listen to your messages, you have the option to save or delete them. Your mailbox can store up to 50 messages that can be up to 3 minutes long.
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Verizon Hub User Guide Return to Main Menu. After a message has been played, select any of these options: 1 Rewind a message in nine second intervals. 4 Repeat a message. 5 Hear the time and date and sender of the message. 7 Delete a message. 9 Save a message. 0 Hear Menu again. * Return to Main Menu. # Skip. Listen to Voice Mail Away from Home. 1. 2. 3. 4. 5. 6. Dial your Verizon Hub telephone number. When the system answers, press the * key. Enter your Passcode, then press the # key.
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Verizon Hub User Guide Recover a Deleted Message. This option allows you to save (recover) all messages that have been deleted during the current message review session. 1. After the final message is played where at least one message has been deleted during the message review, select: 1 Save deleted messages. 2 Main menu. Note: Recovered messages are placed back in the inbox. If you end the session (i.e., hang up) after deleting messages, the messages are no longer recoverable. Visual Voice Mail.
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Verizon Hub User Guide 6. Every message will automatically be saved for 30 days, unless it is deleted. Note: This log includes the number of the caller, duration of the message, and the date and time the Voice Mail message was left. It will even display the name of the caller if the caller is listed in your Contacts. Customizing Your Mailbox. Verizon Hub Voice Mail comes with several features that can make your life easier. It’s easy to set them up.
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Verizon Hub User Guide Change Ring Count. With the Ring Count feature, you can choose to have your phone ring two times, six times, or anywhere in between before Voice Mail picks up. This is the number of rings you will hear prior to the call being sent to Voice Mail. 1. 2. 3. 4. 5. 6. 7. Sign in to your Web Management Site at verizonwireless.com/hub. Home, click Settings. From Click Calling Features. Click Voice Mail. Click Voice Mail Settings.
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Verizon Hub User Guide Caller ID With Name. Caller ID With Name displays the name and phone number of incoming callers you already have saved in your Contacts. Call Waiting. With Call Waiting, calls can get through when you’re on another call. When someone tries to call you when you’re on the phone, you will hear a Call Waiting tone. The person calling you will hear a ring until you answer. You can either answer the new call or let it go to Voice Mail. Note: The default setting for this feature is ON.
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Verizon Hub User Guide 4. Listen for three short tones followed by a dial tone, then dial the number you want to call. Note: Disabling Call Waiting from your Verizon Hub phone works only for the length of one call. Call Waiting returns to your phone automatically when you hang up. Permanently Disable Call Waiting. 1. 2. 3. 4. Sign in to your Web Management Site at verizonwireless.com/hub. Home, click Settings. From Click Calling Features. Click Call Waiting, and then click Turn Off.
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Verizon Hub User Guide 2. Wait for the tone, and then dial the 10-digit phone number of the person you are calling. Caller ID Block works only for the duration of one call. After that call is completed, Caller ID will return to its previous status. Return Call *69. Return Call allows you to quickly call the last party that called, even if the call was not answered. 1. 2. on the handset, listen for a dial From the handset: Press tone and dial *69. OR to open the Dial Pad.
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Verizon Hub User Guide Do Not Disturb. Do Not Disturb prevents your Verizon Hub from ringing. You can activate Do Not Disturb from the Verizon Hub base or from the Web Management Site. Refer to the Do Not Disturb on Verizon Hub Base and Do Not Disturb on the Web Management Site sections of this guide for more information. 3-Way Calling. 3-Way Calling allows you to add a third person to your conversation, so you can get family or friends or co-workers together any time you like. Start a 3-Way Call. 1.
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Verizon Hub User Guide Important Information. • If the second line is busy or there is no answer, you can on your handset return to the first caller by pressing or press End on the base. • To avoid placing a 3-way call accidentally, hang up your phone for at least three seconds between every call, whether it’s a 3-way call or not. This will allow your phone line to reset itself. Speed Dial 10. Speed Dial 10 lets you make calls faster by dialing fewer numbers.
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Verizon Hub User Guide Make a Call Using Speed Dial 10. From the handset: . 1. Press 2. Press # and the number of the stored location (01 to 10). From Verizon Hub base: to open the Dial Pad. 1. Touch 2. Touch the number of the stored location (01 to 10) . and then Note: To change a Speed Dial entry, simply repeat the process above. Call Forwarding. Call Forwarding allows you to forward incoming calls from your Verizon Hub to another phone.
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Verizon Hub User Guide Activate Call Forwarding. 1. 2. Press on the handset, listen for a dial tone and dial *72. OR to open the Dial From Verizon Hub base, touch . Pad. Touch *72 and then You will hear a confirmation announcement that Call Forwarding is active. Cancel Call Forwarding. 1. 2. Press on the handset, listen for a dial tone and dial *73. OR to open the Dial From Verizon Hub base, touch . Pad.
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Verizon Hub User Guide Quick Reference Guide. FEATURE. TO USE. To CanCEL. Get Account Balance. #BAL. Hang up. Pay Bill. #PMT. Hang up. Call Customer Support. # 6-1-1 or *6-1-1. Hang up. Call National Domestic Violence Hotline. #4673. Hang up. Listen to Voice Mail. *86. N/A. Cancel Call Waiting. *70. Hang up. Caller ID Block. *67. N/A. Return Call *69. *69. N/A. Speed Dial 10 – Set Up. *75 (Location 01 to 10) Number – #. N/A. Speed Dial 10 – Dialing. # – (Location 01 to 10).
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Verizon Hub User Guide Web Management Site. With just a few clicks, you can manage your calls — and even manage your account — online. So you get a whole new level of control over your voice communications. Registering Account on Web Management Site. When you first get your Verizon Hub, you will want to register your account online. 1. Go to verizonwireless.com/welcome. 2. In the Cell Phone field, enter your Verizon Hub phone number.
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Verizon Hub User Guide Checking Your Text Messages. From the Home screen of your Verizon Hub. 1. Touch Messages widget. 2. Touch the Verizon Messages tab. 3. Open the newest message from Verizon. Your temporary password will not expire and you can use it to log in at anytime. Once you have logged in, you will be asked to create your own password. Note: If you do not receive the text message: We will try to deliver the text message to your Verizon Hub for 24 hours.
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Verizon Hub User Guide Home. The Home Page is the first page you see after signing in. It’s the control center for your whole system. And each time you sign in, it’s automatically refreshed so you get the most up-to-date information available about your account. View Missed Calls. 1. 2. 3. 4. Home, you can see the number of From Missed Calls. Missed Calls. Move your cursor over A list of Missed Calls will appear. Click View Calls to be redirected to Calls. View New Voice Mail. 1. 2. 3. 4.
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Verizon Hub User Guide View Today’s Calendar Events. 1. 2. 3. 4. Home, you can see the number of From Calendar Events for today. Events. Move your cursor over A list of today’s Events from your Calendar will appear. Click View all Events to be redirected to your Calendar. View New Verizon Relay Messages. 1. 2. 3. 4. Home, you can see the number of new From Verizon Relay Messages. Verizon Relay. Move your cursor over A list of new Verizon Relay messages will appear.
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Verizon Hub User Guide Upload Photos. You can upload photos online to have them displayed on your Verizon Hub. Note: You will need ActiveX downloaded to your computer to upload photos properly. 1. 2. 3. 4. 5. Home, you can see a preview of your From Verizon Hub Photos. Click Upload Photos. Click Add Files to select a photo from your computer. Note: You can have a maximum of 215 photos saved in Hub Photos. Click Start Upload. This may take a few minutes. Click Close.
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Verizon Hub User Guide Transfer Your Number. If you have a telephone number that you want to transfer to use on your Verizon Hub, please call 800-922-0204 and we will submit the request to your current provider. To transfer your phone number, your number needs to be working and operational with your local provider. Please do not contact your local provider to disconnect your service. The disconnect will take place automatically when the transfer is complete.
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Verizon Hub User Guide Communications. Calls. View All Calls. 1. Click Communications. 2. In the View drop-down, select All. 3. All Calls will be listed by when they were received. 4. Click on the line item to view additional call detail. View Incoming Calls. 1. Click Communications. 2. In the View drop-down, select Incoming Only. 3. All Incoming Calls will be listed by when they were received. 4. Click on the line item to view additional call detail. View Outgoing Calls. 1. Click Communications. 2.
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Verizon Hub User Guide Add Caller to Contacts. 1. Click Communications. 2. Click the Caller you want to add to Contacts. 3. Click Add Caller to Contacts. 4. Enter the following information: a. First Name. b. Last Name. c. Group. d. Check the box next to Add to Verizon Relay. e. Phone – Home, Cell and Work. f. Email. g. Street Address. h. City. i. State. j. ZIP. k. Click Change to change the contact image. 5. Click Save. This caller will be added to your Contacts. Voice Mail.
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Verizon Hub User Guide View All Voice Mail. 1. Click Communications. 2. Click Voice Mail. 3. In the View drop-down, select All. 4. All Voice Mails will be listed by when they were received and includes: a. Number or Name of the caller. b. Duration of the message. c. Date and time the Voice Mail message was left. View Played Voice Mail. 1. Click Communications. 2. Click Voice Mail. 3. In the View drop-down, select Heard Only. 4.
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Verizon Hub User Guide Save Voice Mail Messages. Every message will automatically be saved for 30 days, unless it is deleted. Delete Voice Mail(s). 1. Click Communications. 2. Click Voice Mail. 3. Check the box next to the Voice Mail you want to delete. 4. Click Delete. 5. A confirmation message will appear. Click Yes. The Voice Mail(s) will be deleted. Messaging. View All Messages. 1. Click Communications. 2. Click Messaging. 3. In the View drop-down, select All. 4.
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Verizon Hub User Guide View Unread Messages. 1. Click Communications. 2. Click Messaging. 3. In the View drop-down, select Unread. 4. All unread Messages will be listed. Delete Message(s). 1. Click Communications. 2. Click Messaging. 3. Check the box next to the Message(s) you want to delete. 4. Click Delete . 5. A confirmation message will appear. Click Yes. The Message(s) will be deleted. Verizon Relay.
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Verizon Hub User Guide i. State. j. ZIP. k. Click Change to change the contact image. 5. Click Save. This person will be added to your Verizon Relay list. Edit Member. 1. 2. 3. 4. 5. 6. Verizon Relay. Click Click Members. Click the box next to the Member you want to edit. Click on the name of the Member you want to edit. Edit. Click Make your changes and click Save. View All Verizon Relay Messages. 1. 2. 3. 4. Verizon Relay. Click Click Tiles. All Messages will appear on the screen.
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Verizon Hub User Guide Contacts. Your Verizon Hub Contacts feature makes it easy for you to find phone numbers you want. It’s simple to search through your list and add, delete or edit entries. You can add up to 128 Contact entries. View Contacts. Contacts. 1. Click 2. Your list of Contacts will appear in alphabetical order. 3. Click a letter of a Contact’s last name to filter by that letter. Add Contact. Contacts. 1. Click 2. Select Add Contact. 3. Enter the following information: a. First Name. b.
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Verizon Hub User Guide g. Street Address. h. City. i. State. j. ZIP. k. Click Change to change the contact image. 5. Click Save. Delete Contact. 1. 2. 3. 4. Contacts. Click Select the Contact you want to delete. Click Delete. A confirmation message will appear. Click Yes. The Contact will be deleted. Add Group. 1. 2. 3. 4. 5. 6. 7. Contacts. Click Select Manage Groups. A pop-up will appear. Enter a Name for the new Group. Click Add. Scroll to view all Groups. Click Close to return to Contacts.
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Verizon Hub User Guide Import Contacts. You can import contact information from Address Books you already have in an email program or on a mobile device. Import Contacts from .csv File 1. Click Contacts. 2. Click Import Contacts. 3. Click Import Contacts from .CSV. 4. If you haven’t done so already, create a .csv file. See Create a .csv File section of this guide for details. 5. Click Browse to select the .csv file from your hard drive. 6. Click Next. The Contacts from the .
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Verizon Hub User Guide Search Contacts. Search Contacts by Name or Number. Contacts. 1. Click . 2. At the top of the Contacts section, locate 3. Enter the Name or Number for which you want to search. 4. Your results will appear. Calendar. View Calendar. 1. 2. 3. Click Calendar. Your Calendar will open, showing the current month and today’s scheduled Events. or to view previous the next months. Click Add New Event. 1. Click Calendar. 2. Click New Event. 3. Enter the following information: a.
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Verizon Hub User Guide 6. 7. Enter a phone number manually or click Select from Contacts to choose a Contact. Click Add. Note: You can only send a reminder message to a Verizon Wireless cell phone. Click Save. Delete Event. 1. 2. 3. 4. Click Calendar. Select the Event you want to delete. Click Delete. A confirmation message will appear. Click Yes. The Event will be deleted. Directories. Business Search. 1. 2. 3. 4. 5. 6. 7. 8. Directories. Click Select Business Search.
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Verizon Hub User Guide People Search. 1. 2. 3. 4. 5. 6. 7. Click Directories. Select People Search. Enter the Last Name*, First Name, Street, City, State or ZIP. Click Find It. Your results will appear. Click on name to Add to Contacts to save in your Contact list. Click Send to VZ Navigator to send directions to a Verizon Wireless cell phone. * Last Name is required for a White Pages search. Note: If your Verizon Wireless phone is not VZ Navigatorenabled, the message will be text-only.
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Verizon Hub User Guide 4. Select any of the icons. • Select the photo • Open the photo in a window • Delete the photo • Add the photo to Screensaver • Set the photo as Wallpaper • Assign the photo to a Contact • Edit the photo • View the next photo • View the previous photo Save Photo as Contact Image. 1. 2. 3. 4. 5. 6. 7. 8. Hub Photos. Click All Photos will appear. Move your cursor over a photo. Click the icon along the top of the photo to Assign to A Contact.
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Verizon Hub User Guide 3. Move your cursor over a photo and click Set As Wallpaper. 4. A confirmation message will appear. Click Yes. This photo will appear as the wallpaper for your Verizon Hub base. Delete a Photo. Hub Photos. 1. Click 2. All Photos will appear. 3. Move your cursor over a photo and click Delete. 4. A confirmation message will appear. Click Yes. Edit Photos. Hub Photos. Click All Photos will appear. Edit Photo.
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Verizon Hub User Guide 3. 4. 5. 6. 7. Click Upload Photo(s). A pop-up will appear. Click Add Files to select a photo from your computer. Note: You can have a maximum of 215 photos saved in Hub Photos. Click Start Upload. This may take a few minutes. Click Close to exit. Your uploaded photos will appear in Verizon Hub Photos. Screensaver. Upload Screensaver Image. You can upload photos online to have them displayed on your Verizon Hub.
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Verizon Hub User Guide Wallpaper. You can either upload an image from your computer, or select from any photo already loaded, to display as a Wallpaper on your Verizon Hub. Upload Wallpaper Image. Hub Photos. 1. Click 2. Click Wallpaper. 3. Click Upload Wallpaper Photo. 4. A pop-up window will appear. 5. Click Add Files to select a photo from your computer. 6. Click Start Upload. This may take a few minutes. 7. Click Close to exit. The Wallpaper image will be updated on your Verizon Hub.
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Verizon Hub User Guide Settings. Your Verizon Hub provides a range of features that make managing calls simple and convenient. Just follow the easy steps to do everything from listening to your Voice Mail to setting Call Forwarding. Calling Features. Call Forwarding. Call Forwarding allows you to forward incoming calls from your Verizon Hub to another phone. If you’re unable to answer the forwarded call, the Voice Mailbox of the Call Forward Number will accept the call. IMPORTANT INFORMATION.
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Verizon Hub User Guide Delete Call Forwarding Number. Settings. 1. Click 2. Click Calling Features. 3. Click Call Forwarding. 4. Click Add/Delete Forwarding Numbers. next to the phone number you want to remove. 5. Click 6. A confirmation message will appear on the top of the page. Click Yes. The phone number will be deleted from the Forward All My Calls list. Turn Off Call Forwarding. Settings. 1. Click 2. Click Calling Features. 3. Click Call Forwarding. 4. Click TURN OFF . TURN ON Do Not Disturb.
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Verizon Hub User Guide 4. Under Upcoming Schedules, click Edit. 5. Edit any of the following: a. Start Date and Time. b. End Date and Time. c. Choose if you want to Repeat this Event. d. Select options – Daily, Weekly or Monthly. e. Repeat until date. 6. When you’re done, click Save. 7. Click Update. Delete Do Not Disturb Schedule. Settings. 1. Click 2. Click Calling Features. 3. Click Do Not Disturb. 4. Under Upcoming Schedules, click Delete. 5. A confirmation message will appear. Click Yes.
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Verizon Hub User Guide Turn Off Incoming Call Block. Settings. 1. Click 2. Click Calling Features. 3. Select Incoming Call Block. 4. Click TURN OFF . TURN ON Delete Number From Block Caller List. Settings. 1. Click 2. Click Calling Features. 3. Select Incoming Call Block. 4. Check the box next to Reject calls from certain numbers. next to the phone number you want to remove 5. Click from the list. 6. A confirmation message will appear. Click Yes.
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Verizon Hub User Guide Delete Simultaneous Ring Numbers. Settings. 1. Click 2. Click Calling Features. 3. Click Simultaneous Ring. 4. Next to the phone number you want to remove, click Delete. 5. A confirmation message will appear. Click Yes. The phone number will be removed from Simultaneous Ring. Turn Off Simultaneous Ring. Settings. 1. Click 2. Click Calling Features. 3. Click Simultaneous Ring. 4. Click TURN OFF . TURN ON IMPORTANT INFORMATION.
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Verizon Hub User Guide Backup Number. You can set up and save a phone number (your cell phone or work number) where your calls can be automatically forwarded in the event of a power outage or if your broadband connection fails. Your Backup Number will be stored on our Verizon Hub server and automatically activated only if you experience a power outage or if your broadband connection fails. View Backup Number Settings. 1. Click 2. Click Calling Features. 3. Select Backup Number. 4.
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Verizon Hub User Guide Call Waiting. With Call Waiting, a call can get through when you’re on another call. When someone tries to call you when you’re on the phone, you will hear a Call Waiting tone. The person calling you will hear ringing until you answer. You can either answer the new call or let it go to Voice Mail. Note: The default setting for this feature is ON. Turn On Call Waiting. Settings. 1. Click Features. 2. Click TURNCalling OFF 3. Click Call Waiting. 4. Click TURN ON ..
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Verizon Hub User Guide Turn Off Caller ID Block. Settings. 1. Click 2. Click Calling Features. 3. Click Caller ID Block. 4. Click TURN OFF . TURN ON International Call Block. This feature allows you to block international calling from your Verizon Hub phone except numbers in select Caribbean and other neighboring U.S. destinations. This feature’s default is ON. Once International Call Block is turned off, it will take up to 6 hours before you can place international calls.
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Verizon Hub User Guide IMPORTANT INFORMATION. When International Call Block is ON, you still have the ability to dial select Caribbean and other neighboring destinations. International long distance rates apply when calling these destinations: Anguilla, Antigua, Bahamas, Barbados, Barbuda, Bermuda, Cayman Islands, Dominica, Dominican Republic, Grenada, Jamaica, Montserrat, St. Kitts and Nevis, St. Lucia, St.
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Verizon Hub User Guide Services. Service Address for 9-1-1 Emergency Response. Verizon Hub’s 9-1-1 service operates differently from traditional, wireline 9-1-1 service. For correct emergency call routing, you MUST provide Verizon Wireless with the Phone Number and Service Address that corresponds to the physical location where you are using your Verizon Hub service. View Service Address. Your Service Address can be viewed from the Home Page or by going to Manage My Service. 1. 2. 3. 4. Settings.
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Verizon Hub User Guide Help. With Verizon Hub, help is always just a click away. Simply click Help from anywhere on the Web Management Site to access any of these resources. Guided Tour of Features Troubleshooting Tips Setup Help FAQs Resources User Guide Let’s Get Started Guide – Hub Let’s Get Started Guide – Handset Terms of Service Warranty Policy Open Source Licensing Helpful Links Glossary of Terms International Rates © 2009 Verizon. All Rights Reserved.
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Verizon Hub User Guide GoToAssist Please access GoToAssist ONLY when directed by a Customer Support Representative. This option allows Customer Support to provide advanced technical support via remote access. Send Feedback We want to know what you think of Verizon Hub. Click Send Feedback, enter your Name, Email Address and Comment. Click OK to share your feedback with us. © 2009 Verizon. All Rights Reserved.
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Verizon Hub User Guide Troubleshooting. If you need help with your Verizon Hub, try these troubleshooting tips: 1. Check your connection. Make sure your cable and power cords are securely connected. 2. Check your Internet connection. From your personal computer, check your home’s Internet access. Launch a browser, such as Internet Explorer or Firefox, and confirm that you can reach your usual home page. Contact your Internet provider if you believe your broadband connection is down. 3.
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Verizon Hub User Guide 5. Check out the FAQs. If you’re still having problems with your Verizon Hub, read through the FAQs available on the Web Management Site at verizonwireless.com/hub. 6. Call customer support. If you are unable to solve your issue by trying the steps above, please call Customer Support at 800-922-0204. We will be happy to help get your Verizon Hub back on track right away. © 2009 Verizon. All Rights Reserved.
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Verizon Hub User Guide Important Customer Information. Verizon Hub is continually going through updates. Therefore, there may be steps in this user guide that are no longer accurate. If you are unable to find the correct steps for a feature and still require assistance, please contact Customer Support at 800-922-0204. Warranty.
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Verizon Hub User Guide FCC Statement. This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications.
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Verizon Hub User Guide The installation of the base unit should allow at least 20 centimeters between the base and persons to be in compliance with FCC RF exposure guidelines. For body worn operation, the portable part (handset) has been tested and meets FCC RF exposure guidelines. This equipment has been SAR-evaluated. The Maximum average SAR(1g) test value for the head is 0.0223W/kg and the body is 0.0337W/kg. Verizon Wireless declares that Verizon Hub is limited in CH1~CH11 for 2.
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Verizon Hub User Guide Danger—Electric Shock and Fire. Electric current from power, telephone, and communication cables is hazardous, and could result in electric shock and/or fire. To avoid electric shock, use caution when connecting cables. For example, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors.
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Verizon Hub User Guide Caution—Disposal. This product contains harmful substances. Ultimate disposal of this product should be handled according to all applicable laws and regulations. Do not put the product or its components (including the LCD or the rechargeable battery pack) in trash that is disposed of in landfills. Danger—Handset Battery Pack. The wireless handset uses a rechargeable battery pack.