User`s manual

User’s Manual 47
RMA SERVICE REQUEST FORM
When requesting RMA service, please fill out this “RMA Service Request Form”.
This form needs to be shipped with your returns. Service cannot begin until we
have this information.
RMA NO.:
Company: Person to Contact:
Phone No: Purchase Date :
Fax No. : Applied Date :
Return Shipping Address:
Model No. Serial No. Problem Code Remark
48
The ENDAT-3400M System Board
z Issue Code of defect.
01 Second Times R.M.A. 11 Memory Socket Bad
02 No Screen (No Boot) 12 Hang Up Hardware
03 VGA (Display) Fail 13 Hang Up Software
04 CMOS Data Lost 14 PCB Problem
05 FDC Fail 15 CPU Socket Bad
06 HDC Fail 16 LAN Fail
07 Bad Slot 17 Audio Fail
08 BIOS Problem 18 Serial Port Fail
09 Keyboard Controller Fail 19 Parallel Port Fail
10 Cache RAM Problem 20 Others
Please specify the following when returning the RMA boards:
(1) Hardware Configuration (2) OS or Software (3) Testing Program
___________________
Authorized Signature