Swiss Army Timepiece Instructions and Warranty Manual

REPAIRS
Any Victorinox Swiss Army Authorized Service Center may repair your timepiece.
Visit our website at www.swissarmy.com for a complete listing of Authorized
Service Centers or call us at 800-442-2706 (U.S.) or 800-665-4095 ext. 4127
(Canada).
Please allow 4-6 weeks for the return of your timepiece.
WARRANTY REPAIR
If your Victorinox Swiss Army timepiece has a manufacturer’s defect covered by our
warranty, we will repair or replace it, at our option, without charge. Please ship all
timepieces to the Authorized Service Center in appropriate protective packaging
and include the information below. It is recommended that you insure and track
shipments.
– Your name, address, phone number and e-mail address (optional).
– The enclosed warranty repair coupon (see last page) date-stamped by your
retailer or the original retail purchase receipt.
– A brief description of the problem or repairs needed.
While there is no charge for repair or replacement of the timepiece during the
Warranty Period, a check in the amount of $10.00 payable to the Authorized Service
Center must accompany the timepiece to cover shipping, handling, insurance and
related costs. Alternatively, if you purchased the timepiece in California, you may
return it to the retailer from whom it was purchased and the repair will be handled
without the $10.00 handling charge.
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North American warranty English
English USA Basic VSA 24.9.2009 11:22 Page 17