ID2455 Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
Thank you for choosing ViewSonic® As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Safety Precautions Please read the following Safety Precautions before you start using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Sit at least 18" (45 cm) away from the device. • Allow at least 4" (10 cm) clearance around the device to ensure proper ventilation. • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation. • Do not use the device near water.
• When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED. • Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible. • Only use attachments/accessories specified by the manufacturer.
Contents Safety Precautions........................................................ 3 Introduction................................................................. 7 Package Contents....................................................................................................7 Product Overview....................................................................................................8 Initial Setup.................................................................. 9 Installing the Stand......
Appendix.................................................................... 42 Specifications.........................................................................................................42 Glossary.................................................................................................................44 Troubleshooting....................................................................................................49 Maintenance.........................................................
Introduction Package Contents • • • • • • Touch Display Power cord DisplayPort cable USB 3.0 up stream cable (Type B to Type A) Quick start guide Passive Pen NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
Product Overview Front View Display screen Power LED 1 Magnetic Point (ViewMode) 3 5 2 4 Power button VTC!4/1! 6W03B Rear View USB Down Stream Security Slot Type-C AC IN jack HDMI port Type-C USB Up Stream Audio Out port DisplayPort DisplayPort In Out NOTE: For more information about the 1(ViewMode)/2/3/4/5 key and its functions, refer to “Hot Keys” on page 26.
Initial Setup This section provides detailed instructions for setting up your monitor. Installing the Stand 1. Place the monitor on a flat, stable surface with the screen facing down. 2. Align and slide the upper hooks of the stand into the stand mounting slots as shown in the illustration below: NOTE: Ensure the stand is secure and the quick release tab positively clicks into place.
3. With one hand applying downward pressure on the bottom of the stand’s base, carefully unbuckle the shipping strap and slowly allow the stand’s neck to extend. 4. Lift the device into its upright position on a flat, stable surface. NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.
Wall Mounting Refer to the table below for the standard dimensions for wall mount kits. NOTE: For use only with a UL certified wall mount kit/bracket. To obtain a wallmounting kit or height adjustment base, contact ViewSonic® or your local dealer. Maximum Hole pattern Loading (W x H) 14 kg Interface Pad (W x H x D) Screw Specification & Quantity M4 x 10 mm 100 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm 4 pieces Pad Hole NOTE: Wall mount kits are sold separately. 1. Turn off the device and disconnect all cables.
5. Attach the mounting bracket to the VESA mounting holes at the rear of the monitor. Then secure it with four (4) screws (M4 x 10 mm). 100 mm 100 mm EQ Uzqf.D EQ!pvu 6. Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall.
Using the Security Slot To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over. Below is an example of setting up a security slot locking device on a table.
Making Connections This section guides you on how to connect the monitor with other equipment. Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the device. 2. Connect the power cord plug to a power outlet.
Connecting External Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect the other end of the cable to the HDMI port of your computer. NOTE: The monitor is equipped with one HDMI 1.4 port.
DisplayPort Connection Connect one end of a DisplayPort cable to the DisplayPort port. Then connect the other end of the cable to the DisplayPort or mini DP port of your computer. NOTE: To connect the monitor to the Thunderbolt port (v. 1&2) on your Mac, connect the mini DP end of the “mini DP to DisplayPort cable” to the Thunderbolt output of your Mac. Then connect the other end of the cable to the DisplayPort port of the monitor.
DisplayPort MST Daisy Chain Connection With DisplayPort Multi-Stream Transport (MST) support, you can daisy chain connect up to four (4) monitors. If your graphics card is DP 1.2 compliant and supports MST mode: 1. Connect one end of a DisplayPort cable to the DisplayPort Out port of your computer. Then connect the other end of the cable to the DisplayPort In port of the monitor. 2. Use another DisplayPort cable to connect to the DisplayPort Out port of the first monitor.
USB Connection Connect one end of a USB cable to a USB port of the monitor. Then connect the other end of the cable to a USB port of your computer. NOTE: The monitor supports three (3) types of USB ports. When making the connection(s), observe the following guidelines: • Two (2) USB Type A ports: Connection for your Type A peripheral device(s). (i.e. storage device). ͫ NOTE: To activate the USB Type A port, ensure your computer is also connected to the monitor’s USB Type B port.
Touch Function Control Before using the touch function, ensure the USB Type B to Type A cable is connected to your computer and the Windows operating system is running. When using the touch function, please note: • The touch function may need about five (5) seconds to resume if the USB cable is removed and plugged in again, or the computer resumes from Sleep Mode. • The touchscreen can only detect up to ten (10) fingers simultaneously.
Audio Connection Plug the audio jack of the ear-/headphones into the Audio Out port of the monitor. Additionally, you can connect the monitor to a sound bar using an audio cable. NOTE: The monitor is also equipped with dual speakers.
Using the Monitor Adjusting the Viewing Angle For optimal viewing, you can adjust the viewing angle using any of the following methods: Height Adjustment VTC!4/1! 6W03B VTC!4/1! 6W03B Lower or raise the monitor to the desired height. NOTE: When adjusting, press down firmly holding the monitor with both hands on the side.
Tilt Angle Adjustment VTC!4/1! 6W03B Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 60˚). VT C! 6W 4/ 03 1! B NOTE: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.
Turning the Device On/Off 1. Plug the power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor is not being used for a long period of time, please disconnect the power plug from the power outlet.
Using the Control Panel Keys Use the control panel keys to access the Quick Menu, activate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change the settings. 1 (ViewMode) 2 3 4 5 Quick Menu Touch the 2/3/4/5 key to activate the Quick menu. Viewmode Contrast/Brightness Input Select Main Menu Viewmode Exit Contrast/Brightness Input Select Main Menu NOTE: Follow the key guide that appears on the bottom of the screen to select Exit the option or make adjustments.
Main Menu Exit Contrast/Brightness Adjust the contrast or brightness level. mode Contrast 70 ast/Brightness Brightness Select 100 Menu Input Select Select the input source. HDMI s DisplayPort TYPE C Main Menu Enter the On-Screen Display (OSD) Menu. ID2455 Input Select Audio Adjust ViewMode Color Adjust Manual Image Adjust Setup Menu HDMI DisplayPort TYPE C 1920 X 1080 @ 60Hz Exit Exit the Quick Menu.
Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. Key 2+3 Description Press and hold the keys to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu.
Key 2+4 Description Press and hold the keys to lock/unlock the Power button. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button. Power Lock/Unlock Locking Power Button 3 Press and hold for 10s to lock power If the Power button is locked, the below message will appear on the screen: Power Lock/Unlock Power Button Locked 3+5 Press the keys to display/hide the boot up screen when the device is turned on.
Mute Mute Off Configuring the Settings General Operations 3840 x 2160 @ 60Hz 75% 75% 3840 x 2160 @ 60Hz Key Guide 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. ID2455 Input Select Audio Adjust ViewMode Color Adjust Manual Image Adjust Setup Menu HDMI DisplayPort TYPE C 1920 X 1080 @ 60Hz 2. Press the 1(ViewMode) or 2 key to select the main menu. Then press the 3 key to enter the selected menu.
3. Press the 1(ViewMode) or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu. ID2455 Input Select Audio Adjust ViewMode Color Adjust Volume On Mute Off Manual Image Adjust Setup Menu 1920 x 1080 @ 60Hz 4. Press the 1(ViewMode) or 2 key to adjust/select the setting. Then press the 3 key to confirm.
ID2455 Input Select Audio Adjust ID2455 ViewMode Color Adjust Manual Image Adjust Input Select Setup Menu Audio Adjust Volume On Volume Mute Off Mute 1920 x 1080 @ 60Hz ViewMode Color Adjust Manual Image Adjust Setup Menu 50 1920 x 1080 @ 60Hz Key Guide Key Guide 5. Press the 4 key to return to the previous menu. NOTE: To exit the OSD Menu, press the 5 key.
On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Input Select HDMI Menu Option DisplayPort TYPE C Audio Adjust Volume (-/+, 0~100) Mute On Off ViewMode Off Office Web Text Movie MAC Mono Game FPS 1 FPS 2 RTS MOBA Color Adjust Contrast/Brightness Color Temperature Contrast (-/+, 0~100) Brightness (-/+, 0~100) sRGB Bluish Cool Native Warm User Color Color Space Auto RGB YUV Color Range Auto Full Range Limited Range 31 Red (-/+, 0~100) Green (-/+, 0~100) Blue (-/+, 0~100)
Main Menu Sub-menu Menu Option Manual Image Adjust Sharpness (-/+, 0/25/50/75/100) Dynamic Contrast (-/+, 0~100) Response Time Standard Advanced Ultra Fast Aspect Ratio 4:3 Full Screen Overscan On Off Low Input Lag On Off Setup Menu Blue Light Filter (-/+, 0~100) Language Select English Français Deutsch Español Italiano Suomi Русский Türkçe 日本語 한국어 繁體中文 简体中文 Česká Svenska Resolution Notice On Off Information OSD Timeout (-/+, 5/15/30/60) OSD Background On Off OSD Pivot 0° +90° -9
Main Menu Sub-menu Menu Option Setup Menu Power Indicator On Off Boot Up Screen On Off Auto Power Off On Off Sleep 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off ECO Mode Standard Optimize Conserve Energy Saving On Off USB Charging On Off DisplayPort 1.
Menu Options Input Select 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Input Select. Then press the 3 key to enter the Input Select menu. ID2455 Input Select Audio Adjust ViewMode Color Adjust Manual Image Adjust Setup Menu HDMI DisplayPort TYPE C 1920 X 1080 @ 60Hz 3. Press the 1(ViewMode) or 2 key to select the desired input source. Then press the 3 key to confirm the selection.
Audio Adjust 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Audio Adjust. Then press the 3 key to enter the Audio Adjust menu. ID2455 Input Select Audio Adjust ViewMode Color Adjust Manual Image Adjust Setup Menu Volume Mute 1920 x 1080 @ 60Hz 3. Press the 1(ViewMode) or 2 key to select the desired option. Then press the 3 key to enter its sub-menu. 4.
ViewMode Menu NOTE: The ViewMode can also be adjusted with the 1(ViewMode) key. 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select ViewMode. Then press the 3 key to enter the ViewMode menu. ID2455 Input Select Audio Adjust ViewMode Color Adjust Manual Image Adjust Setup Menu Off Office Movie MAC Mono Game 1920 X 1080 @ 60Hz 3. Press the 1(ViewMode) or 2 key to select the setting.
Color Adjust Menu NOTE: Some sub-menus may not be adjustable depending on the user’s custom settings. 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Color Adjust. Then press the 3 key to enter the Color Adjust menu. ID2455 Input Select Audio Adjust ViewMode Color Adjust Manual Image Adjust Setup Menu Contrast/Brightness Color Temperature Color Space Color Range 1920 X 1080 @ 60Hz 3.
Menu Option Contrast/ Brightness Description Contrast Adjust the degree of difference between the lightest and darkest parts of the picture and change the amount of black and white in the image. Brightness Adjust the background black levels of the screen image. Color Temperature Select the color temperature setting. • Bluish: Set the color temperature to 9300K. • Cool: Set the color temperature to 7500K. • Native: A default color temperature. Recommended for regular use.
Manual Image Adjust Menu 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Manual Image Adjust. Then press the 3 key to enter the Manual Image Adjust menu. ID2455 Input Select Audio Adjust ViewMode Color Adjust Manual Image Adjust Setup Menu Sharpness Dynamic Contrast Response Time Aspect Ratio Overscan Low Input Lag Blue Light Filter 1920 X 1080 @ 60Hz 3.
Setup Menu 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Setup Menu. Then press the 3 key to enter the Setup Menu menu. ID2455 Input Select Audio Adjust ViewMode Color Adjust Manual Image Adjust Setup Menu Language Select Resolution Notice Information OSD Timeout OSD Background OSD Pivot Power Indicator Auto Power Off Sleep ECO Mode DisplayPort 1.2 MST 1920 X 1080 @ 60Hz 3.
Menu Option Language Select Resolution Notice Information OSD Timeout OSD Background OSD Pivot Power Indicator Boot Up Screen Auto Power Off Sleep ECO Mode DisplayPort 1.2 MST Auto Detect Memory Recall Description Select an available language for the OSD Menu. Enable this option to allow the system to inform users that the current viewing resolution is not the correct native resolution. Display the monitor information. Set the length of time the OSD Menu remains on screen.
Appendix Specifications Item Category Specifications LCD Type Reverse Type, a-si, Active Matrix 1920 x 1080 LCD, 0.2745 mm x 0.2745 mm pixel pitch Display Size 60.47 cm, 24” (23.
Item Category Specifications Power Adapter² Display Area Operating conditions Input Voltage AC 100-240V, 50/60Hz (auto switch) Full Scan (H x V) 527 x 296.5 mm (20.75” x 11.7”) Temperature 0° C to 40° C (32° F to 104° F) Humidity 20% to 90% (non-condensing) Altitude 16,404 feet (4.9 km) Temperature -20° C to 60° C (-4° F to 140° F) Humidity 5% to 90% (non-condensing) Altitude 40,000 feet (12.1 km) Dimensions Physical (W x H x D) 539 x 426 x 286 mm (21.2” x 16.8” x 11.
Glossary This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order. NOTE: Some terms may not be applicable to your monitor. A Advanced DCR Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
C Color Adjust Provides several color adjustment modes to help adjust the color settings to fit the user’s needs. Color Format The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly. Color Space Allows users to choose which color space they would like to use for monitor color output (RGB, YUV).
H HDR10 (High-Dynamic-Range) Reduces the overall contrast of a given scene so that detail in the highlights and shadows can be seen. NOTE: Only available on HDR10 video content. Hue Adjusts the tint of each color (red, green, blue, cyan, magenta, and yellow). I Information Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL.
M Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. NOTE: • (Exception) This control does not affect changes made in the “Language Select” or “Power Lock” setting. • Memory Recall is the default as-shipped display configuration and settings.
R Recall Resets the ViewMode monitor settings. Resolution Notice The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window when setting up the display resolution. Response Time Creates smooth images without streaking, blurring, or ghosting. A low response time is perfect for the most graphic-intense gaming, and provides amazing visual quality while watching sports or action movies.
Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue No power Possible Solutions • Make sure you have turned on the monitor by pressing the Power button. • Make sure the power cord is properly and securely connected to the monitor and power outlet. • Plug another electrical device into the power outlet to verify that the outlet is supplying power.
Problem or Issue The screen appears yellow The OSD Menu does not appear on the screen/the OSD controls are inaccessible Control panel keys do not work Some menus aren’t selectable in the OSD No audio output The monitor will not adjust USB devices connected to the monitor do not work The external device is connected, but no image appears on the screen Possible Solutions • Make sure the “Blue Light Filter” is Off. • Check whether the OSD Menu is locked. If yes, press and hold the 2 and 3 key for 10 seconds.
Maintenance General Precautions • Make sure the monitor is turned off and the power cable is unplugged from the power outlet. • Never spray or pour any liquid directly onto the screen or case. • Handle the monitor with care, as a darker-colored monitor, if scuffed, may show marks more clearly than a lighter-colored monitor. Cleaning the Screen • Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules.
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
• Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead). • Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound. Indian Restriction of Hazardous Substances Restriction on Hazardous Substances statement (India).
Copyright Information Copyright© ViewSonic® Corporation, 2019. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/ Indonesia www.viewsonic.com/id/ Israel www.viewsonic.
Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
• Causes external to the product, such as electric power fluctuations or failure. • Use of supplies or parts not meeting ViewSonic’s specifications. • Failure of owner to perform periodic product maintenance as stated in the User Guide. • Any other cause which does not relate to a product defect. • Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in). • Software - Any third-party software included with the product or installed by the customer.
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Mexico Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How to get service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.
Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Pantone Black C Spot Color Pantone 187 C