User Manual

105
Troubleshoong
This secon describes some common problems that you may experience when
using the ViewBoard.
Problem or Issue Possible Soluons
Remote Control is not
working
1. Check whether something is obstrucng the
display’s remote control receiver.
2. Check whether the baeries in the remote control
are installed correctly.
3. Check whether the baeries need to be replaced.
The unit turns o
unexpectedly
1. Check whether Sleep mode is enabled.
2. Check if there is a power outage in your area.
3. Turn on the display and see if the problem is with
the signal and control system.
PC Mode
Problem or Issue Possible Soluons
No PC signal
1. Check the display sengs.
2. Check the display resoluon.
3. Adjust the Hs &Vs (synchronizaon) sengs using
the OSD menu.
Background streaking
1. Choose auto adjust.
2. Adjust clock and phase.
False color
1. Check the VGA connecon.
2. Adjust the chroma, brightness, and contrast
sengs.
Unsupported format
1. Choose auto adjust.
2. Adjust clock and phase sengs.