User guide

13 ViewSonic PJ853
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Troubleshooting
Nopower
Make sure power button (or switch) is ON.
Make sure A/C power cord is securely connected to a power outlet.
Plug another electrical device (like a radio) into the power outlet to verify that the outlet is supplying proper voltage.
Power is on but projector is only displaying the logo
Make sure the input source is connected.
Projector image is too dark or too light
Adjust the Contrast and Brightness settings.
Press Reset from the OnView
®
display menu to reset factory defaults.
Projector image is completely black (no light coming from the lamp)
Make sure the lens cap has been removed.
Make sure the power cord is connected and the unit is turned on. The LED should be steady green.
Adjust Contrast and Brightness.
The projector may have overheated. Let the unit cool down.
- Make sure ventilation openings are clear.
- Make sure air-filters are clean.
Replace the lamp module.
The image appears unstable or misplaced
•PressAuto.
Make sure the source has compatible resolution.
If the projector is connected to a source with a non-standard computer or video card, adjust the frequency of the
computer signal.
The image is out of focus
Adjust the focus.
Make sure that the projection distance is at least 5 feet.
Make sure the lens is clean.
Adjust the H Phase.
Cooling fan is not working when the lamp is lit
Caution:
Do not operate the projector in this condition.
Have the projector repaired by an authorized dealer.
The lamp shuts off
A minor power surge may cause the lamp to shut off. Press the Power button twice to turn off the projector. Let the
projector cool down, then restart.
The projector may have overheated. Allow the projector to cool down, then restart.
Recheck the power cord connection.
Replace the lamp module.
Projector does not respond to the remote control (or responds poorly)
Make sure you are within 10 feet from the projector.
Point the remote at the screen or at the front of the projector.
Make sure the infrared sensors (on the front and on the back) of the projector are not blocked.
Darken the room. The lighting may be affecting the remote control.
Replace the battery.
No sound
Adjust the Volume and make sure the Mute button is toggled to OFF.
Verify that the audio input is properly connected.
Adjust the audio source device.
No video
Check the video input connections.
Adjust the Brightness.
A bright dot appears in the picture
This is a characteristic of liquid crystal technology and is usually not a problem.
PJ853-.book Page 13 Wednesday, August 16, 2000 11:41 AM