User Guide

15
5. Troubleshooting
If you experience a problem with your Chromebox, refer to the following
troubleshooting guide. If a problem persists, contact the service center.
The power is switched on, but Chromebox does not start:
• Make sure that the AC adapter is properly plugged into the DC-in jack of the
Chromebox and to the power outlet. Refer to page 12.
Cannot access the LAN:
• Make sure you have connected one end of an RJ-45 cable to the LAN port of your
Chromebox and the other end to the network connection device or a network wall
connector. Refer to page 15.
• Make sure you have configured the LAN settings correctly. Refer to page 23.
Cannot connect to the Bluetooth device:
• Make sure the Bluetooth device you want to connect to is near- by your
Chromebox and is visible to other devices.
No audio is heard from the Chromebox:
• Make sure audio is not muted. Refer to page 22.