SC-T35 Thin Client User Guide Model No.
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Compliance Information FCC Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Important Safety Instructions 1. Read these instructions completely before using the equipment. 2. Keep these instructions in a safe place. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. 6. Do not block any ventilation openings. Install the equipment in accordance with the manufacturer’s instructions. 7.
Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/ EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Proposed Maximum Concentration Actual Concentration Lead (Pb) 0.1% < 0.
Copyright Information Copyright © ViewSonic Corporation, 2016. All rights reserved. ViewSonic, the three birds logo, and MultiClient are either registered trademarks or trademarks of ViewSonic Corporation. Microsoft®, Windows®, and MultiPoint™ are trademarks of the Microsoft group of companies. ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
Product Registration To meet your future needs, and to receive any additional product information as it becomes available, please register your product on the Internet at: www.viewsonic.com. For Your Records Product Name: Model Number: Document Number: Serial Number: Purchase Date: SC-T35 ViewSonic Thin Client VS15164 SC-T35_UG_ENG Rev.
About This User’s Manual This manual provides detailed instructions on how to set up, use, manage, and maintain ViewSonic SC-T35 thin clients. Manual Structure and Subjects Chapter Subject 1 Provides an overview of ViewSonic SC-T35 thin clients. 2 Provides detailed instructions on how to set up ViewSonic SC-T35 thin clients. 3 Provides the basics of how to use ViewSonic SC-T35 thin clients.
Style Conventions The following styles are used throughout this manual while referring to operational items on input devices, hardware panels, or application interfaces.
Table of Contents Compliance Information i Important Safety Instructions ii Declaration of RoHS2 Compliance iii Copyright Information iv Product Registration v About This User’s Manual vi Manual Structure and Subjects Notes, Tips, and Warnings Style Conventions vii 1 2 3 Overview 1 1.1 Introduction 2 1.2 Features 1.3 Package Contents 3 1.4 Exterior Views 3 1.5 Panel Components 4 1.6 LED Indicators 6 2 Setting Up Your SC-T35 7 2.1 Positioning Your SC-T35 8 2.
4.3 Configuring User Interface Settings 56 4.3.1 4.3.2 4.3.3 4.3.4 4.3.5 4.3.6 4.3.7 4.3.8 4.4 Configuring External Device Settings 4.4.1 4.4.2 4.4.3 4.4.4 4.4.5 4.4.6 4.4.7 4.
1 Overview This chapter provides an overview of your SC-T35 thin clients. 1.1 Introduction Desktop virtualization and simple endpoint devices 2 1.2 Features Key features of ViewSonic SC-T35 2 1.3 Package Contents Check your package contents 3 1.4 Exterior Views Overview of thin client outside elements 3 1.5 Panel Components Descriptions of front and rear panel components 4 1.
Overview Introduction 1.1 Introduction Desktop virtualization provides a new perspective to reconsider the design and implementation of an IT infrastructure. In a desktop virtualization infrastructure, a station is no longer a cumbersome desktop, but simply an endpoint device for users to access delivery services from the server(s).
Overview Package Contents 1.3 Package Contents Please check your package contents. Ensure that all of the items are present in your package. If any items are missing or damaged, please contact your dealer immediately. ViewSonic SC-T35 ViewSonic SC-T35 AC adapter DVI-I to VGA adapter Stand (VESA plate) Driver CD Quick Start Guide SC-T35 Thin Client 11/01/12 SC-T35_CD Compliance Information brochure 1.
Overview Panel Components 1.5 Panel Components ViewSonic SC-T35 1 2 3 4 5 Front Panel No. Component Sign Name Power LED 1 Description Indicates the status of power. • Press to power on the thin client. • Long press to force power off the thin client. 2 Power button 3 Microphone port Connects to a microphone. 4 Headphone port Connects to a set of headphones or a speaker system.
Overview Panel Components ViewSonic SC-T35 6 7 8 9 10 Rear Panel No. Panel Component Sign Component Name Description 6 DVI-D port Connects to a high quality digital display device such as a LCD monitor or a digital projector. 7 DVI-I port Connects to a high quality digital display device such as a LCD monitor or a digital projector. 8 LAN port Connects to a network. 9 USB port Connects to a keyboard or mouse. 10 DC IN Connects to an AC adapter.
Overview LED Indicators 1.6 LED Indicators Your SC-T35 is equipped with a Power LED to indicate the state of power. The meanings of LED signals are described as follows: LED Power LED Signal Meaning Off The client is off. Blue The client is on. The LAN port of your SC-T35 has two LED indicators showing the state of networking.
2 Setting Up Your SC-T35 This chapter provides detailed instructions on how to set up your SC-T35 thin clients. 2.1 Positioning Your SC-T35 To mount your SC-T35 Step Step Step Step Step 1: 2: 3: 4: 5: Remove the Stand from Your SC-T35 Understand Your Stand / VESA Mount Kit for SC-T35 Store Screws inside the Bracket Remove Screws from the Bracket Mount Your SC-T35 8 9 10 10 11 2.2 Assembling the AC Adapter How to assemble the AC adapter and its detached plug 11 2.
Setting Up Your SC-T35 Positioning Your SC-T35 2.1 Positioning Your SC-T35 There are two ways to position your SC-T35: • Put it (with its stand) on a desk or a desired place uprightly. • Mount it on the back of a monitor using a VESA mount kit.
Setting Up Your SC-T35 Positioning Your SC-T35 Step 2: Understand Your Stand / VESA Mount Kit for SC-T35 The stand for your SC-T35 is dual-purpose: it can be used as a stand or as a VESA mount kit. All screws of different types supplied with the stand / VESA mount kit can be stored away inside the main bracket when not needed. Screws Stored Away inside the Bracket The following figure shows different types of screws stored away inside the main bracket.
Setting Up Your SC-T35 Positioning Your SC-T35 Step 3: Store Screws inside the Bracket To store screws inside the bracket, please do the following: NOTE • It’s highly recommended to store screws inside the bracket when not needed to prevent them getting lost. 1. Place a sheet of paper or a piece of cloth on a flat surface, and then put your bracket on that paper or cloth with the screw storage side upward. 2.
Setting Up Your SC-T35 Assembling the AC Adapter Step 5: Mount Your SC-T35 To mount your SC-T35 on the back of a monitor, please do the following: 1. Refer to Step 2 and Step 4 to prepare required screws for mounting your SC-T35. • You will need two (2) screws of type • You will need two (2) screws of type 2 1 to secure the bracket to your SC-T35. or 2 to secure the bracket to the monitor. 2. Place your SC-T35 on a flat surface with the VESA mount hole side upward. 3.
Setting Up Your SC-T35 Getting Connected 2.3 Getting Connected To make connections for your SC-T35, please do the following: 1. Connect your SC-T35 to your local network with an Ethernet cable. 2. Connect a keyboard and mouse to your SC-T35. 3. Connect and turn on the monitor(s). NOTE • For your SC-T35, if only the VGA monitor is available, use the supplied DVI-I to VGA adapter to connect your SC-T35 and monitor.
3 Getting Started This chapter provides the basics of how to use your SC-T35. 3.
Getting Started Learning the Basics 3.
Getting Started Learning the Basics Topic 1: Powering On Your SC-T35 To start using your SC-T35, please do the following: 1. Ensure that your monitor(s) is connected and turned on. NOTE • Please note that you need to connect and turn on your monitor(s) before powering up the thin client. Otherwise, the client may fail to set an appropriate resolution for the monitor(s). 2. Press the Power button to turn on the client. Wait a moment for ViewSonic Quick Connection screen to appear. 3.
Getting Started Learning the Basics Topic 2: Configuring the Time Zone To set the time zone for your SC-T35, please do the following: 1. Click the Setup icon to launch ViewSonic Client Setup. ViewSonic Client Setup Category Tabs Click a tab to select a setting category. Navigation Area Click to select a setting item or entry.
Getting Started Learning the Basics Topic 3: Returning to the Quick Connection Screen To return to ViewSonic Quick Connection screen when on local Linux desktop, please double click ViewSonic Quick Connection on that desktop.
Getting Started Learning the Basics Topic 4: Accessing Desktops or Applications Through ViewSonic Quick Connection screen, you can access three types of desktop virtualization services: Remote Desktop, Citrix, and VMware View. ViewSonic Quick Connection Screen Icon Remote Desktop Citrix VMware View Description Page Click to access Microsoft Remote Desktop services. 19 Click to access Citrix XenApp, XenDesktop, or VDI-in-a-Box services. 20 Click to access VMware View or Horizon View services.
Getting Started Learning the Basics Accessing Microsoft Remote Desktop Services To access Microsoft Remote Desktop services, please do the following: on ViewSonic Quick Connection screen (see the screen in Topic 4). 1. Click 2. On the appeared window, type in the computer name or IP address of the server, user name, password, and domain (if any), and then click Connect. NOTE • To discover available Windows MultiPoint Server systems over your network, please do the following: 1.
Getting Started Learning the Basics Accessing Citrix Services Connecting to the Server To connect to the server through which virtual desktops and applications are accessible, please do the following: on ViewSonic Quick Connection screen (see the screen in Topic 4). 1. Click 2. On the appeared ViewSonic Citrix Connection screen, enter the IP address / URL / FQDN of the server, and then click Log On.
Getting Started Learning the Basics Logging On to Citrix Services When connected to the server, the Citrix Logon screen appears. The appeared screen and required credentials for Citrix services may vary with the service type and version. NOTE • A warning message “This Connection is Untrusted“ might appear. Consult the IT administrator for details and ensure the connection is secure first. To import a security certificate, please refer to section “1.2.
Getting Started Learning the Basics XenApp 6.0 Fundamentals: Citrix Logon Screen Type the required user name, password, domain, and then click Log On to access virtual applications. NOTE • To return to ViewSonic Quick Connection screen, press Esc. • If your XenApp doesn’t belong to any domain, type the computer name of the server in the Domain field. XenApp 6.5 Platinum: Citrix Logon Screen Type the required user name, password, domain, and then click Log On to access virtual applications.
Getting Started Learning the Basics VDI-in-a-Box: Citrix Logon Screen Type the required user name, password, and then click Log On to access virtual desktops. NOTE • To return to ViewSonic Quick Connection screen, press Esc. XenApp and XenDesktop 7.5 Platinum: Citrix Logon Screen Type the required user name, password, and then click Log On to access virtual desktops or applications NOTE • To return to ViewSonic Quick Connection screen, press Esc.
Getting Started Learning the Basics Accessing Virtual Desktops and Applications You will enter the Desktop Selection or Application Selection screen after logon. On the screen you can click to select the desired desktop or application(s). NOTE • You might enter the virtual desktop directly if only one type of virtual desktop is assigned to the provided credentials. TIP • Use Alt + Tab to select and restore a hidden or minimized application or desktop.
Getting Started Learning the Basics Virtual Desktop Example: Windows 7 Ultimate XenApp 6.5 Platinum: 1. The Application Selection screen appears after logon. Application Selection Screen 2. Click to select the desired application(s). 3. The selected application(s) will be displayed on the screen.
Getting Started Learning the Basics Virtual Application Examples PowerPoint Viewer, Adobe Reader, and Notepad NOTE • Clicking on Application Selection screen will bring the screen to the front and leave all launched application windows hidden behind. Use Alt + Tab to select and restore a hidden or minimized application window. • Exiting a virtual desktop or application will return to the Desktop Selection or Application Selection screen.
Getting Started Learning the Basics You might see this screen when you log in to XenApp 7.5 for first time. Just click to add your favorite apps from a list. Two buttons may be available for your to switch between Application and Desktop Selection screen, depending on your server-side deployment. Desktop Selection Screen 2. Click to select the desired application(s) or desktop. 3. The selected application(s) or desktop will be displayed on the screen.
Getting Started Learning the Basics Virtual Desktop Example: Windows Server 2008 R2 Virtual Application Examples Adobe Reader, Mozilla Firefox, and PowerPoint Viewer NOTE • Clicking on Application Selection screen will bring the screen to the front and leave all launched application windows hidden behind. Use Alt + Tab to select and restore a hidden or minimized application window. • Exiting a virtual desktop or application will return to the Desktop Selection or Application Selection screen.
Getting Started Learning the Basics Accessing VMware View or Horizon View Services To access VMware View or Horizon View services, please do the following: on ViewSonic Quick Connection screen (see the screen in Topic 4). 1. Click 2. On the opened window, enter the IP address or computer name of the VMware View Connection Server, and then click Connect. NOTE • To return to ViewSonic Quick Connection screen (see the screen in Topic 4), close the opened window. 3.
Getting Started Learning the Basics NOTE • A window might appear with a certificate message about the remote server. Consult the IT administrator for details and ensure the connection is secure first. To import a security certificate, please refer to section “1.2.11 Importing Certificates for Remote Computers” on page 52. To bypass, click Connect Insecurely. 5. A window appears with available desktops for the provided credentials. Double click to select the desired desktop. 6.
4 Configuring Client Settings This chapter provides instructions on how to configure advanced settings and customize your SC-T35 with ViewSonic Client Setup. 4.1 ViewSonic Client Setup Interface overview 32 Available settings at glance 33 4.2 Configuring System Settings System tab overview 34 Available settings at a glance 35 4.3 Configuring User Interface Settings User Interface tab overview 56 Available settings at a glance 57 4.
Configuring Client Settings ViewSonic Client Setup 4.1 ViewSonic Client Setup Your SC-T35 comes with ViewSonic Client Setup, the built-in local client management console to help you configure client settings and customize your SC-T35. 4.1.1 Interface Overview To access ViewSonic Client Setup on your SC-T35, please do the following: 1. On ViewSonic Quick Connection screen, click the Setup icon to launch ViewSonic Client Setup. 2. The ViewSonic Client Setup window appears.
Configuring Client Settings ViewSonic Client Setup 4.1.2 Client Settings at a Glance The following table provides a brief description of each setting item under five main setting categories. Tab Setting Item Section Page • Configuring time zone and time server • Configuring passwords • Configuring remote assistance settings • Updating firmware System • Enabling/Disabling the Appliance mode • Enabling/Disabling Quick Connection 4.2 Configuring System Settings 34 4.
Configuring Client Settings Configuring System Settings 4.2 Configuring System Settings 4.2.1 System Tab Overview System tab enables you to configure settings for the operation and maintenance of clients. To access available settings of System tab, click the tab on ViewSonic Client Setup. System Tab Overview 1 2 Interface Elements No. Name Description 1 Navigation area Click to select a setting item under System tab.
Configuring Client Settings Configuring System Settings 4.2.2 Available Settings at a Glance Tab Setting Section Page 4.2.3 36 Click to configure the access privileges of ViewSonic Client Setup for SC-T35 users. 4.2.4 37 Click to configure settings for remote assistance. 4.2.5 39 Firmware Update Click to update firmware through the network. This feature is applicable to the client only when the client is managed by the remote ViewSonic Device Manager console. 4.2.
Configuring Client Settings Configuring System Settings 4.2.3 Configuring Time Zone and Time Server The Time Zone setting allows you to configure the desired time zone and time server to get the accurate system time for your SC-T35. To set the desired time zone and time server, please do the following: 1. On ViewSonic Client Setup, click System > Time Zone. 2. Under the Time Zone section, click the drop-down menu to select the desired time zone. 3.
Configuring Client Settings Configuring System Settings 4.2.4 Configuring the Access Privileges and Passwords of ViewSonic Client Setup You can configure the access privileges of ViewSonic Client Setup for SC-T35 users by the Password setting. NOTE • All SC-T35 users are allowed to access ViewSonic Client Setup by factory default. You can make changes as desired using this setting.
Configuring Client Settings Configuring System Settings Setting Access Privileges and Password Also for Standard Users To set access privileges and password also for standard users, please do the following: 1. On ViewSonic Client Setup, click System > Password. 2. Under the User section, click to check Use Password. NOTE • The User section appears only when Active Admin Authorization is checked. 3. The access privileges for standard users are granted and a window appears for you to set the password. 4.
Configuring Client Settings Configuring System Settings 4.2.5 Configuring Shadow Settings for Remote Assistance The Shadow feature allows an administrator to remotely assist client users in resolving problems or configuring local settings. When this feature is enabled, an administrator can monitor and control a client from a remote computer just like a local user.
Configuring Client Settings Configuring System Settings NOTE • On a remote computer, an administrator will need this password to use the Shadow feature (remote assistance) with the ViewSonic Device Manager console. For more information, please refer to the User’s Manual of ViewSonic Device Manager. 4. Type in the desired password, and then click OK to confirm. 5. Click Save to save all the changes.
Configuring Client Settings Configuring System Settings 4.2.6 Updating Firmware from the Management Computer Update Firmware allows client users to update firmware from its management computer. NOTE • Ensure that your SC-T35 has been added into a managed group under ViewSonic Device Manager installed on a remote computer, and that you have imported client firmware files into ViewSonic Device Manager. These are prerequisites of this feature.
Configuring Client Settings Configuring System Settings 5. Click the drop-down menus to select the desired firmware version and other update options. Firmware Update Options Item Firmware Version Language Reboot immediately Description Click to select the desired firmware version. Click to select the interface language of the system, including the ViewSonic Client Setup console. NOTE: Available languages may vary with the selected firmware version.
Configuring Client Settings Configuring System Settings 4.2.7 Enabling or Disabling the Appliance Mode The Appliance mode allows your SC-T35 to start up directly with the desired Microsoft Remote Desktop, Citrix ICA, VMware View or Horizon View session. Under the Appliance mode, users will feel as if they were using a standalone desktop computer; the underlying client operating system, ViewSonic ARM Linux, is hidden from the very beginning.
Configuring Client Settings Configuring System Settings Enabling the Appliance Mode To enable the Appliance mode, please do the following: NOTE • Ensure that you have configured the connection settings for the desired Microsoft Remote Desktop, Citrix ICA, VMware View or Horizon View session under Applications tab. You need to specify which service type and connection settings entry will be used under the Appliance mode. For detailed instructions, please see sections: “4.6.
Configuring Client Settings Configuring System Settings 3. Other settings of the Appliance mode appear. 4. Click drop-down menus to select the application (or service) type: Citrix ICA, Remote Desktop, or VMware View, the specific service available in that type, and the desired action after exiting a session.
Configuring Client Settings Configuring System Settings 5. Click Save to confirm your selections. 6. The system will enter the Appliance mode after restart. NOTE • To disable the Appliance mode or to access ViewSonic Client Setup under the Appliance mode, please refer to “Disabling the Appliance Mode” on page 46. Disabling the Appliance Mode To disable the Appliance mode, please do the following: 1.
Configuring Client Settings Configuring System Settings 4.2.8 Enabling or Disabling the Quick Connection Mode The Quick Connection mode enables you to enter the ViewSonic Quick Connection screen after system startup. This setting is enabled by default. NOTE • For detailed instructions on how to use your SC-T35 under the Quick Connection mode, please refer to section “3.1 Learning the Basics” on page 14.
Configuring Client Settings Configuring System Settings To enable/disable the Quick Connection mode, please do the following: 1. On ViewSonic Client Setup, click System > Quick Connection. 2. Click to check/uncheck Enable Quick Connection after Power-up to enable/disable the Quick Connection mode, and then click Save to apply the change. 3. Switch shortcuts are also added to or removed from the START menu and local Linux desktop as shown below.
Configuring Client Settings Configuring System Settings 4.2.9 Enabling or Disabling the Command-line Functions To enable/disable the execution of the text-based (command-line) functions, please do the following: 1. On ViewSonic Client Setup, click System > Terminal. 2. Click to check/uncheck Enable to allow/disallow the execution of the command-line functions. 3. Click Save to confirm your change. 4. The shortcut appears/disappears on the Start menu for access.
Configuring Client Settings Configuring System Settings 4.2.10 Collecting Event Logs and Capturing Related Screens The Error Report feature allows you to collect event logs and capture related screens for error reporting. Collecting Event Logs To collect event logs of your SC-T35, please do the following: 1. Plug a USB flash drive into your SC-T35. NOTE • This USB flash drive will be used for storing the event logs of your SC-T35.
Configuring Client Settings Configuring System Settings 3. Click Collect Log. A window appears prompting you to choose where to save the log file set (named events.tar.gz). The attached USB flash drive is the default location if attached. Click Save to apply. Capturing Error-Related Screens To capture error-related screens of your SC-T35, please do the following: 1. On ViewSonic Client Setup, click System > Error Report. 2. Click Launch Snapshot to open the screen capturing program. 3.
Configuring Client Settings Configuring System Settings 4.2.11 Importing Certificates for Remote Computers You can import certificates for remote computers through: • A local device (from a USB storage device) • The network (from a remote computer or the management console) NOTE • The available management console for SC-T35 is ViewSonic Device Manager, a remote and group management console for multiple thin clients. For more information, please refer to the User’s Manual for ViewSonic Device Manager.
Configuring Client Settings Configuring System Settings 4. In the From File section, click Browser to locate the desired certificate file, and then click Open to confirm. 5. Click Import to start importing the certificate. 6. On completion, the certificate is shown in the Certificate list.
Configuring Client Settings Configuring System Settings Importing certificates from remote computers through the network To import the certificate from a remote computer through the network, please do the following: 1. On ViewSonic Client Setup, click System > Certificate Manager. 2. Click Add on the top of the Certificate list. 3. In the From Server section, type the IP address / URL / FQDN of the remote computer, and then click Import. 4. On completion, the certificate is shown in the Certificate list.
Configuring Client Settings Configuring System Settings Importing certificates from the management console through the network To import certificates from the management console through the network, please do the following: NOTE • Before proceeding, ensure that (1) your thin client has been added into a managed group in the management console, that is, ViewSonic Device Manager, and that (2) you have imported certificates into the management console. 1.
Configuring Client Settings Configuring User Interface Settings 4.3 Configuring User Interface Settings 4.3.1 User Interface Tab Overview User Interface tab enables you to configure settings for the user interface of clients. To access available settings of User Interface tab, click the tab on ViewSonic Client Setup. User Interface Tab Overview 1 2 Interface Elements No. Name Description 1 Navigation area Click to select a setting item under User Interface tab.
Configuring Client Settings Configuring User Interface Settings 4.3.2 Available Settings at a Glance Tab User Interface Setting Icon Section Page Display Click to configure display settings. 4.3.3 57 Desktop Click to customize desktop and system language. 4.3.4 61 Click to adjust keyboard settings. 4.3.6 64 Click to adjust mouse settings. 4.3.7 66 Click to configure screensaver settings. 4.3.8 67 Keyboard Mouse Screensaver 4.3.
Configuring Client Settings Configuring User Interface Settings Display Item Description For SC-T35, two options are available: Number of Display Option Description 1 One display is attached. 2 Two displays are attached. For SC-T35, six options are available: Display Layout Option Description Use DVI-I Use the single display that is attached to the DVI-I port. Use DVI-D Use the single display that is attached to the DVI-D port. (DVI-I - DVI-D) horizontal Use dual displays.
Configuring Client Settings Configuring User Interface Settings Monitor Settings Item Description Check/Uncheck to enable/disable the automatic detection of the attached monitor(s) when the client is powered on. Enable Auto-Detection at Power-up Option Description Enabled Automatic detection of the attached monitor(s) is enabled. The system would set an appropriate resolution for the attached monitor(s) when the client is powered on.
Configuring Client Settings Configuring User Interface Settings This item is available only for SC-T35 and only when 2 is selected in the Number of Display drop-down menu. Use this item to set an appropriate resolution for the attached DVI-D display. Monitor-2 (DVI-D) Resolution Option Description Auto This option is available only when Enable Auto-Detection at Power-up is selected. Other options Select the desired resolution from the Resolution drop-down menu for the attached display.
Configuring Client Settings Configuring User Interface Settings 4.3.4 Customizing Desktop and System Language Settings To customize desktop and system language settings for your SC-T35, please do the following: 1. On ViewSonic Client Setup, click User Interface > Desktop. 2. Click drop-down menus or tick/untick checkboxes to choose desired settings. Refer to the following table for a description of each setting item.
Configuring Client Settings Configuring User Interface Settings Desktop Icons Item Remote Desktop Description Check/Uncheck to show/hide shortcuts Remote Desktop menu and local Linux desktop for service quick access. on the START For more information, please refer to section “4.3.5 Hiding or Showing Quick Access Shortcuts” on page 63. Citrix Check/Uncheck to show/hide shortcuts Citrix Linux desktop for service quick access.
Configuring Client Settings Configuring User Interface Settings 4.3.5 Hiding or Showing Quick Access Shortcuts When the Quick Connection mode is disabled, the switch shortcuts ViewSonic Quick Connection on the START menu and local Linux desktop will be hidden. In case you want to access services quickly when the Quick Connection mode is disabled, you can choose to show Quick Access shortcuts Remote Desktop / Citrix / VMware View on the START menu and local Linux desktop.
Configuring Client Settings Configuring User Interface Settings 2. Click to check/uncheck Remote Desktop / Citrix / VMware View in the Desktop Icons section to show/hide the quick access shortcuts Remote Desktop / Citrix / VMware View on the START menu and local Linux desktop. 3. Click Save to apply the change. 4. The selected shortcuts will be shown/hidden. 4.3.6 Adjusting Keyboard Settings To adjust keyboard settings for your SC-T35, please do the following: 1.
Configuring Client Settings Configuring User Interface Settings 2. Click drop-down menus, tick/untick checkboxes, or move sliders to choose desired settings. Refer to the following table for a description of each setting item. Keyboard Item Description Check/Uncheck to enable/disable the use of custom keyboard settings. Use Custom Keyboard Settings NOTE: You are allowed to set the keyboard layout and type only when this setting is enabled.
Configuring Client Settings Configuring User Interface Settings 4.3.7 Configuring Mouse Settings To configure mouse settings for your SC-T35, please do the following: 1. On ViewSoinc Client Setup, click User Interface > Mouse. 2. Click the drop-down menu or move sliders to choose desired setting values. Refer to the following table for a description of each setting item. Mouse Item Button Order Description Click the drop-down menu to switch mouse buttons for right-hand/left-hand use.
Configuring Client Settings Configuring User Interface Settings 4.3.8 Configuring Screensaver Settings To configure screensaver settings for your SC-T35, please do the following: 1. On ViewSonic Client Setup, click User Interface > Screensaver. 2. Click drop-down menus or tick/untick checkboxes to choose desired settings. Screensaver Item Description Enable Screensaver Check/Uncheck to enable/disable Screensaver. Click to select the display mode of the screensaver.
Configuring Client Settings Configuring External Device Settings 4.4 Configuring External Device Settings 4.4.1 Devices Tab Overview Devices tab enables you to configure settings for external devices of clients. To access available settings of Devices tab, click the tab on ViewSonic Client Setup. Devices Tab Overview 1 2 Interface Elements No. Name Description 1 Navigation area Click to select a setting item under Devices tab or to select a setting entry under a selected setting item.
Configuring Client Settings Configuring External Device Settings 4.4.2 Available Settings at a Glance Tab Setting Description Section Page Click to configure settings for USB storage devices. 4.4.3 4.4.4 69 70 Audio Click to configure settings for audio devices. 4.4.5 71 Printer Click to add local or network printers. 4.4.6 4.4.7 72 75 USB Storage Devices 4.4.
Configuring Client Settings Configuring External Device Settings Settings for USB Storage Devices Item Description Tick/Untick this checkbox to allow/disallow the access of USB storage devices. NOTE: To use the locally attached USB storage devices in an RDP / ICA / View session, the mapping of local USB storage devices must be enabled in this session’s RDP / ICA / View connection settings. For detailed instructions and more related settings, please refer to sections: Enable USB Storage “4.6.
Configuring Client Settings Configuring External Device Settings 4.4.5 Disabling or Enabling Attached Audio Devices To disable/enable attached audio devices, please do the following: NOTE • If you disable locally attached audio devices, client users are not allowed to perform audio playback or recording with these devices in an RDP / ICA / View session.
Configuring Client Settings Configuring External Device Settings 4.4.6 Adding a Local Printer To add a local printer for your SC-T35, please do the following: 1. Connect the desired printer to your SC-T35 and turn on the printer. 2. On ViewSonic Client Setup, click Devices > Printer. 3. Click Add on the top of the Printer list. 4. The system automatically start searching for available local printers. 5. Upon completion, the discovered local printers will be listed on the Printer Port drop-down menu. 6.
Configuring Client Settings Configuring External Device Settings 8. A field for the selected printer appears and the printer URI (Uniform Resource Identifier) data is automatically filled out in the field. NOTE • A URI (Uniform Resource Identifier) is a sequence of characters that is used to identify a resource on the Internet. 9. Click the Manufacturer and Printer Model drop-down menus to select the manufacturer and model for the attached local printer.
Configuring Client Settings Configuring External Device Settings Settings for Printers Item Description Check/Uncheck to share the printer. Once Share Printer is checked, other computers in the same network segment will be allowed to use the printer. To add this shared printer for use on other computers, please do the following: 1.
Configuring Client Settings Configuring External Device Settings 4.4.7 Adding a Network Printer To add a network printer for your SC-T35, please do the following: 1. Ensure that your SC-T35 is connected to the network and the desired network printer is turned on. 2. On ViewSonic Client Setup, click Devices > Printer. 3. Click Add on the top of the Printer list. 4. The system automatically starts searching for available local printers.
Configuring Client Settings Configuring Network Settings 4.5 Configuring Network Settings 4.5.1 Network Tab Overview Network tab enables you to configure network settings for clients. To access available settings of Network tab, click the tab on ViewSonic Client Setup. Network Tab Overview 1 2 Interface Elements No. Name Description 1 Navigation area Click to select a setting item under Network tab or to select a setting entry under a selected setting item.
Configuring Client Settings Configuring Network Settings 4.5.2 Available Settings at a Glance Tab Setting Section Page Click to configure wired network settings. 4.5.3 78 VPN Click to configure VPN (Virtual Private Network) connection settings and create a VPN connection. 4.5.4 4.5.5 81 85 Hosts Click to create the mapping of IP addresses to the names of host servers.
Configuring Client Settings Configuring Network Settings 4.5.3 Configuring Wired Network Settings The Ethernet setting enables you to configure the wired network settings for your SC-T35 thin client. Using a Dynamic IP Address To use a dynamic IP address, please do the following: 1. On ViewSonic Client Setup, click Network > Ethernet. 2. Under the IP address section, click the drop-down menu to select DHCP for the IP type field.
Configuring Client Settings Configuring Network Settings 4. Type in the IP address, subnet mask, and gateway for your SC-T35 thin client. NOTE • Consult your network administrator for a free IP address and other required data about the network to which your SC-T35 connects. • The red asterisks indicate the required fields. 5. Click Save to apply. NOTE • You need to further specify DNS server addresses manually if you choose to use a static IP address.
Configuring Client Settings Configuring Network Settings NOTE • If you choose to use a static IP address for your SC-T35 thin client, then you need to specify DNS server addresses manually. In this case, the DNS type field will not appear for you to select Manual setting or Dynamic DNS (via DHCP). 4. Type in the preferred DNS server address in the Nameserver 1 field and the alternate DNS server address in the Nameserver 2 field if any.
Configuring Client Settings Configuring Network Settings 4.5.4 Establishing and Stopping a VPN connection The VPN setting enables you to establish/stop a virtual private network connection for your SC-T35 thin client. NOTE • The VPN setting also allows you to configure and manage virtual private network settings. For instructions on how to configure and manage virtual private network settings, please refer to section “4.5.5 Configuring Virtual Private Network Settings” on page 85.
Configuring Client Settings Configuring Network Settings 3. On General tab, click the drop-down menu to select the desired VPN type. Three types are available: PPTP, L2TP, and Cisco AnyConnect. NOTE • The setting items will vary with the selected VPN type. 4. Type in or click drop-down menus to provide information about configuration and authentication. NOTE • Consult your network administrator for required information on configuration and authentication. 5.
Configuring Client Settings Configuring Network Settings NOTE • If you haven’t created any entry, the Virtual Private Network list will be empty. For instructions on adding a virtual private network, please see the preceding topic. 2. Click to check the desired virtual private network. The Connect of the Virtual Private Network list. button then appears on the top 3. Click Connect to create a virtual private network connection through the selected network entry.
Configuring Client Settings Configuring Network Settings 4. Upon completion, the Status column of the virtual private network will show connected. Stopping a Virtual Private Network Connection To stop a virtual private network connection, please do the following: 1. On ViewSonic Client Setup, click Network > VPN to open the Virtual Private Network list. 2. Click to check the desired virtual private network. The Disconnect the Virtual Private Network list. button appears on the top of 3.
Configuring Client Settings Configuring Network Settings 4.5.5 Configuring Virtual Private Network Settings Adjusting Connection settings for a Virtual Private Network To adjust connection settings for a virtual private network, please do the following: 1. On ViewSonic Client Setup, click Network > VPN to open the Virtual Private Network list. 2. Click to check the desired virtual private network. The Edit Virtual Private Network list. button appears on the top of the 3.
Configuring Client Settings Configuring Network Settings 4.5.6 Creating the Mapping of IP Addresses to Names of Host Servers ViewSonic Client Setup allows you to use the name or alias of a host server instead of its IP address wherever you need to specify an IP address while configuring client settings. To use this feature, first you need to create the mapping of IP addresses to names or aliases of host servers.
Configuring Client Settings Configuring Network Settings 4. The newly added entry appears in the Mapping list. 5. Now you can use the name or alias of the host server instead of its IP address wherever you need to specify an IP address on ViewSonic Client Setup while configuring client settings. Managing the Mapping List To manage the Mapping list, please do the following: 1. On ViewSonic Client Setup, click Network > Hosts to open the Mapping list. 2. Select to manage entries on the Mapping list.
Configuring Client Settings Configuring Network Settings 4.5.7 Changing the Host Name of Your Thin Client To change the host name of your thin client, please do the following: 1. On ViewSonic Client Setup, click Network > Host Name. 2. Change the default host name of your thin client. 3. Click Save to confirm. 4. A restart is required for the change to take effect.
Configuring Client Settings Configuring Network Settings 4.5.8 Configuring the Failover Cluster List ViewSonic Client Setup allows you to create the Failover Cluster list, maintaining the high availability of services from that group of servers (failover cluster). Creating the Failover Cluster List To create a Failover Cluster list, please do the following: 1. On ViewSonic Client Setup, click Network > Hosts to open the Host list. 2. Click Add to start adding a new host entry. 3.
Configuring Client Settings Configuring Network Settings 4. Repeat steps 2 though 3 to add another new entry. 5. All added entries appear on the Host list. 6. Your t66 will follow the given priority order while connecting to this failover cluster (group). Managing the Failover Cluster List To manage the Host list, please do the following: 1. On ViewSonic Client Setup, click Network > Hosts to open the Host list. 2. Select to manage entries on the Host list.
Configuring Client Settings Configuring Network Settings 4.5.9 Establishing and Stopping a Wireless Connection The Wireless setting enables you to establish/stop a wireless connection for your SC-T35 thin client. NOTE • Before you can access available wireless networks, you need to install an external and USB-based wireless network adapter. Ensure that you have set up the required wireless network adapter. • Your package may not include a wireless network adapter (optional).
Configuring Client Settings Configuring Network Settings 3. Click Connect to create a wireless network connection through the selected wireless network. 4. A window appears prompting for confirmation or authentication. NOTE • If you ever accessed this wireless network before, the password will be automatically recorded for future access. In this case, you don’t need to provide the password again; you only need to confirm the establishment of a wireless connection.
Configuring Client Settings Configuring Network Settings Stopping a Wireless Network Connection To stop a wireless network connection, please do the following: 1. On ViewSonic Client Setup, click Network > Wireless to open the Wireless Network list. 2. Click to check the desired wireless network. The Disconnect Wireless Network list. button appears on the top of the 3. Click Disconnect to stop the wireless network connection.
Configuring Client Settings Configuring Network Settings 4.5.10 Configuring Wireless Network Settings Adjusting Connection settings for a Wireless Network To adjust connection settings for a wireless network, please do the following: 1. On ViewSonic Client Setup, click Network > Wireless to open the Wireless Network list. 2. Click to check the desired wireless network. The Edit Network list. button appears on the top of the Wireless 3. Click Edit to adjust the settings, and then click Save to apply.
Configuring Client Settings Configuring Network Settings 4.5.11 Configuring Proxy Settings for Web-based Access to Services To configure proxy settings for Web-based access to services, please do the following: NOTE • Settings available here are only applicable to services that use Web-based access, such as (Microsoft) Remote Web Access and (Citrix) Web Logon connection types. 1. On ViewSonic Client Setup, click Network > Proxy. 2. Click the Mode drop-down menu to select the desired configuration mode.
Configuring Client Settings Configuring Network Settings 3. Provide the data as required. Please refer to the following table for a description of each setting item. Connection Settings Item Description Click to select the desired proxy configuration mode. Mode Mode Description No Proxy Don’t use any proxy server. Auto-detect proxy settings Detects the proxy settings for your network automatically. Manual proxy configuration Configures the proxy settings manually.
Configuring Client Settings Configuring Service Access Settings 4.6 Configuring Service Access Settings 4.6.1 Applications Tab Overview Applications tab enables you to configure settings for service access on clients. To access available settings of Applications tab, click the tab on ViewSonic Client Setup. Applications Tab Overview 1 2 Interface Elements No.
Configuring Client Settings Configuring Service Access Settings 4.6.2 Available Settings at a Glance Tab Setting Remote Desktop Citrix ICA Applications Icon Description Section Page Click to configure RDP (Remote Desktop Protocol) connection settings and create shortcuts on the local desktop and START menu for Remote Desktop sessions. 4.6.3 4.6.4 4.6.
Configuring Client Settings Configuring Service Access Settings 4.6.3 Configuring Basic RDP Connection Settings The Remote Desktop setting allows you to configure RDP (Remote Desktop Protocol) connection settings and create shortcuts on the local desktop and START menu for service access. You can access remote desktops or applications for work simply through these shortcuts. NOTE • For more information on Microsoft Remote Desktop services, please visit Microsoft website at www.microsoft.com.
Configuring Client Settings Configuring Service Access Settings Connection Type: Remote Desktop To quickly configure RDP connection settings for the Remote Desktop connection type, please do the following: 1. On ViewSonic Client Setup, Click Applications > Remote Desktop. 2. The RDP Connection list appears in the Configuration area. NOTE • If you haven’t created any entry, the RDP Connection list will be empty. 3. Click Add on the top of the RDP Connection list to create a new entry of RDP connection.
Configuring Client Settings Configuring Service Access Settings NOTE • The red asterisks indicate the required fields. • The remote service-hosted computer can be a physical server or a virtual machine. Please visit Microsoft’s websites at www.microsoft.com or support.microsoft.com for more information. • SC-T35 supports up to two Remote Desktop sessions at the same time. • SC-T35 can only run one RemoteFX-enabled session at a time. The second is not allowed.
Configuring Client Settings Configuring Service Access Settings Connection Type: Remote Web Access To quickly configure RDP connection settings for the Remote Web Access connection type, please do the following: NOTE • ViewSonic SC-T35 supports only RD Web Access based on Windows Sever 2012 R2; Windows Server 2008 R2 based is not supported. 1. On ViewSonic Client Setup, Click Applications > Remote Desktop. 2. The RDP Connection list appears in the Configuration area.
Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, click the Connection Type drop-down menu to select Remote Web Access. 5. Type in the session name and connection URL through which Web-based remote applications is accessible. NOTE • The red asterisks indicate the required fields. • Consult your IT administrator about the appropriate connection URL. 6. Click Save to add this RDP connection entry. 7.
Configuring Client Settings Configuring Service Access Settings Connection Type: Web Feed To quickly configure RDP connection settings for the Web Feed connection type, please do the following: NOTE • ViewSonic SC-T35 supports only RD Web Feed based on Windows Sever 2012 R2; Windows Server 2008 R2 based is not supported. 1. On ViewSonic Client Setup, Click Applications > Remote Desktop. 2. The RDP Connection list appears in the Configuration area.
Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, click the Connection Type drop-down menu to select Web Feed. 5. Type in the session name, Web Feed URL through which remote applications is accessible, and your credentials for Web Feed. NOTE • The red asterisks indicate the required fields. • Consult your IT administrator about the appropriate Web Feed URL.
Configuring Client Settings Configuring Service Access Settings 6. Click Update Now in the RemoteApp and Desktop Connections section. After completion, the result will be shown as below in that section. NOTE • You can and need to use Update Now to refresh the Web Feed summary if there are newly published applications. Otherwise, new applications will not be accessible. 7. Click Save to add this RDP connection entry. 8.
Configuring Client Settings Configuring Service Access Settings 9. Access shortcuts for available applications can be found in that folder. NOTE • You need to use Update Now described in Step 6 to refresh the Web Feed if there are newly published applications. Otherwise, new applications will not be shown.
Configuring Client Settings Configuring Service Access Settings 4.6.4 Accessing Remote Desktop Services Connection Type: Remote Desktop To access remote desktops, please do the following: 1. Double click the created shortcut on the desktop. 2. Follow the on-screen instructions and provide required credentials if needed. 3. The remote desktop will be displayed on the screen.
Configuring Client Settings Configuring Service Access Settings Example: Windows 8 Enterprise NOTE • The connection type of Remote Desktop also allows you to launch applicationonly sessions; only a specific application is launched rather than a full desktop. For details, please refer to section “4.6.5 Configuring Advanced RDP Connection Settings” on page 114.
Configuring Client Settings Configuring Service Access Settings Connection Type: Remote Web Access To access remote applications, please do the following: 1. Double click the created shortcut on the desktop. 2. A window appears prompting for credentials. NOTE • A warning message “This Connection is Untrusted“ might appear. Consult the IT administrator for details and ensure the connection is secure first. To import a security certificate, please refer to section “4.2.
Configuring Client Settings Configuring Service Access Settings 4. Access shortcuts will be shown on the screen. 5. Click or Double-click to select the desired application. 6. A window appears prompting for credentials. 7. Provide your credentials, and then click OK to launch the selected application. TIP • Use Alt + Tab to select and restore a hidden or minimized application or desktop.
Configuring Client Settings Configuring Service Access Settings Connection Type: Web Feed 1. Double click Work Resources folder on the local desktop. 2. Access shortcuts for available applications can be found in that folder. 3. Double-click to select the desired application.
Configuring Client Settings Configuring Service Access Settings 4. A window appears prompting for credentials. 5. Provide your credentials, and then click OK to launch the selected application.
Configuring Client Settings Configuring Service Access Settings 4.6.5 Configuring Advanced RDP Connection Settings The tables below provide a description of each setting item for RDP connections. Please refer to these tables to configure advanced settings and customize shortcuts on local desktop and START menu for service access. NOTE • Please note that available settings vary with the selected connection type.
Configuring Client Settings Configuring Service Access Settings Select what to do next if the client cannot verify the identity of the remote computer. Three options are available: Connect and don’t warn me, Warn me, and Do not connect. Server Authentication Option Description Connect and don’t warn me Connects anyway without any warning. Warn me Warns and allows users to choose whether to connect or not. Do not connect Disallows the connection.
Configuring Client Settings Configuring Service Access Settings Common Settings Item Description Select whether to open a Remote Desktop session automatically or not when SCT35 is started up (Autostart mode). NOTE: There are three similar but different modes for your SC-T35 and only one mode will take effect if all are enabled. Three modes and the order of priority are listed as follows: No.
Configuring Client Settings Configuring Service Access Settings Options Sub-tab Programs Item Description Click the drop-down menu to enable or disable the Application mode. Use this option to select the session type.
Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to enable/disable the use of multiple displays (if connected) in Remote Desktop sessions. Two options are available: Normal and Multiple. Displays Use Toolbar Cursor Auto-hide Option Description Normal Uses only the primary display for a Remote Desktop session. Multiple Uses multiple displays for a Remote Desktop session.
Configuring Client Settings Configuring Service Access Settings Connection Settings Item Description Click the drop-down menu to enable/disable USB storage mapping. When Enable is selected, users can access the local USB storage devices, such as a USB flash drive and memory card reader, in a Remote Desktop session. USB Storage Mapping NOTE: ViewSonic Client Setup also allows you to enable or disable the use of locally attached USB storage devices.
Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to configure the audio playback setting in a Remote Desktop session. Two options are available: Recording from this computer and Do not record. Remote Audio Recording Option Description Recording from this computer Allows audio recording in a Remote Desktop session using locally attached audio devices. Do not record Disables audio recording in a Remote Desktop session using locally attached audio devices.
Configuring Client Settings Configuring Service Access Settings RD Gateway Sub-tab Connection Settings Item Description Use RD Gateway server Check/Uncheck to enable/disable the use of an RD Gateway server. When checked, the following two items in this table appear. Server Name Type the name of the RD Gateway server. Ask the network administrator for this information.
Configuring Client Settings Configuring Service Access Settings Common Settings Item Description Select whether to open a Remote Web Access session automatically or not when SC-T35 is started up (Autostart mode). NOTE: There are three similar but different modes for your SC-T35 and only one mode will take effect if all are enabled. Three modes and the order of priority are listed as follows: No.
Configuring Client Settings Configuring Service Access Settings Options Sub-tab Optimization Settings Item Description Desktop background Check to use the desktop background. Font smoothing Check to use ClearType® technology to make fonts clear and smooth. Show window contents while dragging Check to show window contents while dragging a window. Menu and window animation Check to show menu and window animation. Visual styles Check to allow non-classic themes.
Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of Web Feed NOTE • For descriptions of settings for the connection type of Remote Desktop, please refer to “Settings for the Connection Type of Remote Desktop” on page 114. • For descriptions of settings for the connection type of Remote Web Access, please refer to “Settings for the Connection Type of Remote Web Access” on page 121.
Configuring Client Settings Configuring Service Access Settings Options Sub-tab Window Settings Item Description Click the drop-down menu to select the desired color depth for a Remote Desktop session. Five options are available: Automatic, 15 Bit, 16 Bit, 24 Bit, and 32 Bit. Color Depth NOTE: If RemoteFX is enabled, then no matter which color depth you choose here, 32 bit per pixel will be applied. NOTE: The Automatic option uses the setting defined by the host server.
Configuring Client Settings Configuring Service Access Settings Connection Settings Item Description Click the drop-down menu to enable/disable USB storage mapping. When Enable is selected, users can access the local USB storage devices, such as a USB flash drive and memory card reader, in a Remote Desktop session. USB Storage Mapping NOTE: ViewSonic Client Setup also allows you to enable or disable the use of locally attached USB storage devices.
Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to configure the audio playback setting in a Remote Desktop session. Two options are available: Recording from this computer and Do not record. Remote Audio Recording Option Description Recording from this computer Allows audio recording in a Remote Desktop session using locally attached audio devices. Do not record Disables audio recording in a Remote Desktop session using locally attached audio devices.
Configuring Client Settings Configuring Service Access Settings 4.6.6 Configuring Basic ICA Connection Settings The Citrix ICA setting allows you to configure ICA connections for Citrix services and create shortcuts on the local desktop and START menu for service access. You can access virtual desktops and applications for work simply through these shortcuts. NOTE • For more information on Citrix desktop virtualization solutions, please visit Citrix website at www.citrix.
Configuring Client Settings Configuring Service Access Settings Connection Type: Web Logon To quickly configure ICA connection settings for the Web Logon connection type, please do the following: 1. On ViewSonic Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area. NOTE • If you haven’t created any entry, the ICA Connection list will be empty. 3. Click Add on the top of the ICA Connection list to create a new entry of ICA connection.
Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, leave the connection type as Web Logon as default, and then type in the desired session name and the IP address / URL / FQDN of the server through which Citrix services are accessible. NOTE • For newer versions of XenDesktop and XenApp, you may need to further specify the sub-path of the server. Refer to the following table for details: Citrix Product Component to Connect XenApp 6.
Configuring Client Settings Configuring Service Access Settings Connection Type: StoreFront To quickly configure ICA connection settings for the connection type of StoreFront, please do the following: NOTE • You can refer to the following table for Citrix products and recommended connection types: Citrix Product Recommended Connection Type XenApp 6.5 or earlier XenApp / Web Logon XenDesktop 5.6 or earlier XenDesktop / Web Logon XenApp and XenDesktop 7.
Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, click the Connection Type drop-down menu to select StoreFront. 5. Type the session name, the IP address / URL / FQDN of the server through which virtual applications/ desktops are accessible, and the name of desktop group or application. NOTE • You can use the Search icon to help you discover available desktop groups or applications for a given set of credentials. 6. Click Save to confirm.
Configuring Client Settings Configuring Service Access Settings Connection Type: VDI-in-a-Box To quickly configure ICA connection settings for the connection type of VDI-in-a-Box, please do the following: NOTE • You can refer to the following table for Citrix products and recommended connection types: Citrix Product Recommended Connection Type XenApp 6.5 or earlier XenApp / Web Logon XenDesktop 5.6 or earlier XenDesktop / Web Logon XenApp and XenDesktop 7.
Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, click the Connection Type drop-down menu to select VDI-in-a-Box. 5. Type the session name, the IP address / URL / FQDN of the server through which virtual desktops are accessible, and the name of the desktop group. NOTE • You can use the Search icon a given set of credentials. to help you discover available desktop groups for 6. Click Save to confirm.
Configuring Client Settings Configuring Service Access Settings Connection Type: XenDesktop To quickly configure ICA connection settings for the connection type of XenDesktop, please do the following: NOTE • You can refer to the following table for Citrix products and recommended connection types: Citrix Product Recommended Connection Type XenApp 6.5 or earlier XenApp / Web Logon XenDesktop 5.6 or earlier XenDesktop / Web Logon XenApp and XenDesktop 7.
Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, click the Connection Type drop-down menu to select XenDesktop. 5. Type the session name, the IP address / URL / FQDN of the server through which virtual desktops are accessible, and the desired desktop group. NOTE • You can use the Search icon a given set of credentials. to help you discover available desktop groups for 6. Click Save to confirm.
Configuring Client Settings Configuring Service Access Settings Connection Type: XenApp To quickly configure ICA connection settings for the connection type of XenApp, please do the following: NOTE • You can refer to the following table for Citrix products and recommended connection types: Citrix Product Recommended Connection Type XenApp 6.5 or earlier XenApp / Web Logon XenDesktop 5.6 or earlier XenDesktop / Web Logon XenApp and XenDesktop 7.
Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, click the Connection Type drop-down menu to select XenApp. 5. Type the session name, the IP address / URL / FQDN of the XenApp server, and the desired application name. NOTE • You may need to provide the XML port number as well for your server address (for example, XA65P.CTX.poc:8080), depending on your server-side configuration. NOTE • You can use the Search icon given set of credentials.
Configuring Client Settings Configuring Service Access Settings Connection Type: Server Connection To quickly configure ICA connection settings for the connection type of Server Connection, please do the following: NOTE • This connection type is used to connect to XenApp server for administration and supports only XenApp 6.5 and earlier. 1. On ViewSonic Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.
Configuring Client Settings Configuring Service Access Settings 4. On General sub-tab, click the Connection Type drop-down menu to select Server Connection. 5. Type the session name, the server address, and the name of the server. NOTE • You may need to provide the XML port number as well for your server address (for example, 192.168.77.10:8080), depending on your server-side configuration. NOTE • Only connections to XenApp servers are supported by this connection type.
Configuring Client Settings Configuring Service Access Settings 4.6.7 Accessing Citrix Services For Connection Types of StoreFront, VDI-in-a-Box, XenDesktop, XenApp, and Server Connection To access Citrix services, please do the following: 1. Double click the created (customized) shortcut on the desktop, and then provide your credentials if needed. 2. The desired desktop or application will be displayed on the screen.
Configuring Client Settings Configuring Service Access Settings Citrix Logon Screen Example: XenDesktop 5.
Configuring Client Settings Configuring Service Access Settings Citrix Logon Screen Example: XenApp and XenDesktop 7.5 Platinum 3. Type in the required credentials, and then click Log On. NOTE • If your XenApp doesn’t belong to any domain, type in the server name in the Domain field instead.
Configuring Client Settings Configuring Service Access Settings 4. On the Desktop or Application Selection screen, click to select the desired desktop or application(s). NOTE • You might enter the virtual desktop directly if only one type of virtual desktop is assigned to the provided credentials. Selection Screen Example: XenApp 6.5 Platinum Selection Screen Example: XenDesktop 5.
Configuring Client Settings Configuring Service Access Settings Selection Screen Example: XenApp 7.5 Platinum Selection Screen Example: XenDesktop 7.
Configuring Client Settings Configuring Service Access Settings 5. The selected virtual desktop or application(s) will be displayed on the screen.
Configuring Client Settings Configuring Service Access Settings Virtual Desktop Example Windows 7 Ultimate Virtual Desktop Example Windows Server 2008 R2 147
Configuring Client Settings Configuring Service Access Settings 4.6.8 Configuring Advanced ICA Connection Settings The table below provides a description of each setting item for ICA connections. Please refer to this table to configure advanced settings and customize shortcuts on the local desktop and START menu for service access. NOTE • Please note that available settings vary depending on the selected connection type.
Configuring Client Settings Configuring Service Access Settings General Sub-tab Server Settings Item Session Name Description Type in the name of browser sessions for Citrix service access. This table only provides descriptions for available settings when Web Logon is selected. Six connection types are available: Connection Type Option Description Web Logon Provides access to virtual desktops and applications through the interface of a Web browser (Mozilla Firefox).
Configuring Client Settings Configuring Service Access Settings Common Settings Item Description Select whether to open a browser session for Citrix service access automatically or not when your SC-T35 is started up (Autostart mode). NOTE: There are three similar but different modes for your SC-T35 and only one mode will take effect if all are enabled. Three modes and the order of priority are listed as follows: No.
Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of StoreFront NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 148. • For descriptions of settings for the connection type of VDI-in-a-Box, please refer to “Settings for the Connection Type of VDI-in-a-Box” on page 155.
Configuring Client Settings Configuring Service Access Settings Server Address Type in the IP address / URL / FQDN of the server through which virtual desktops or applications are accessible (where a StoreFront is hosted). Username Type in the user/account name used for authentication. Password Type in the password of the user account used for authentication. Domain Type in the domain name of the server.
Configuring Client Settings Configuring Service Access Settings Options Sub-tab Window Settings Item Description Color Depth Click the drop-down menu to select the desired color quality for a Citrix ICA session. Three options are available: 16 Bit, 24 Bit, and Automatic. This item is available only when Regular Window is selected. Window Size Window Mode Click the drop-down menu to select the desired window size of a Citrix ICA session.
Configuring Client Settings Configuring Service Access Settings Enable Audio Check/Uncheck to enable/disable sound in an ICA session. Click the drop-down menu to choose the desired sound quality in an ICA session. Three options are available: High Quality, Medium Quality, and Low Quality. Option Description High Quality Allows endpoint devices to play a sound file at its native data transfer rate. This is recommended for connections where bandwidth is plentiful and sound quality is important.
Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of VDI-in-a-Box NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 148. • For descriptions of settings for the connection type of StoreFront, please refer to “Settings for the Connection Type of StoreFront” on page 151.
Configuring Client Settings Configuring Service Access Settings Server Address Type in the IP address / URL / FQDN of the server through which virtual desktops are accessible. Username Type in the user/account name used for authentication. Password Type in the password of the user account used for authentication. Domain Type in the domain name of the server. Desktop Group Type in the name of the desktop group or the Search icon field to discover available groups.
Configuring Client Settings Configuring Service Access Settings Options Sub-tab Window Settings Item Description Color Depth Click the drop-down menu to select the desired color quality for a Citrix ICA session. Three options are available: 16 Bit, 24 Bit, and Automatic. Window Size Click the drop-down menu to select the desired window size of a Citrix ICA session. Four options are available: Full Screen, 1280x1024, 1024x768, and 800x600.
Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to choose the desired sound quality in an ICA session. Three options are available: High Quality, Medium Quality, and Low Quality. Option Description High Quality Allows endpoint devices to play a sound file at its native data transfer rate. This is recommended for connections where bandwidth is plentiful and sound quality is important.
Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of XenDesktop NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 148. • For descriptions of settings for the connection type of StoreFront, please refer to “Settings for the Connection Type of StoreFront” on page 151.
Configuring Client Settings Configuring Service Access Settings Server Address Type in the IP address / URL / FQDN of the server through which virtual desktops are accessible (where a Web Interface is hosted). Username Type in the user/account name used for authentication. Password Type in the password of the user account used for authentication. Domain Type in the domain name of the server.
Configuring Client Settings Configuring Service Access Settings Options Sub-tab Window Settings Item Description Color Depth Click the drop-down menu to select the desired color quality for a Citrix ICA session. Three options are available: 16 Bit, 24 Bit, and Automatic. Window Size Click the drop-down menu to select the desired window size of a Citrix ICA session. Four options are available: Full Screen, 1280x1024, 1024x768, and 800x600.
Configuring Client Settings Configuring Service Access Settings Click the drop-down menu to choose the desired sound quality in an ICA session. Three options are available: High Quality, Medium Quality, and Low Quality. Option Description High Quality Allows endpoint devices to play a sound file at its native data transfer rate. This is recommended for connections where bandwidth is plentiful and sound quality is important.
Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of XenApp NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 148. • For descriptions of settings for the connection type of StoreFront, please refer to “Settings for the Connection Type of StoreFront” on page 151.
Configuring Client Settings Configuring Service Access Settings Server Address Type in the IP address / URL / FQDN of a XenApp server. Username Type in the user/account name used for authentication. Password Type in the password of the user account used for authentication. Domain Type in the domain name of the server. Application Name Type in the application name or use the Search icon discover available applications.
Configuring Client Settings Configuring Service Access Settings Options Sub-tab Window Settings Item Description Color Depth Click the drop-down menu to select the desired color quality for a Citrix ICA session. Three options are available: 16 Bit, 24 Bit, and Automatic. This item is available only when Regular Window is selected. Window Size Window Mode Click the drop-down menu to select the desired window size of a Citrix ICA session.
Configuring Client Settings Configuring Service Access Settings Delay between Retries Click the drop-down menu to select the delay time between retries, ranging from 5 to 60 seconds. Enable Audio Check/Uncheck to enable/disable sound in an ICA session. Click the drop-down menu to choose the desired sound quality in an ICA session. Three options are available: High Quality, Medium Quality, and Low Quality.
Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of Server Connection NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 148. • For descriptions of settings for the connection type of StoreFront, please refer to “Settings for the Connection Type of StoreFront” on page 151.
Configuring Client Settings Configuring Service Access Settings Type in the IP address / URL / FQDN of the XenApp server. Server Address NOTE: Server Connection only supports connections to XenApp servers. Username Type in the user/account name used for authentication. Password Type in the password of the user account used for authentication. Domain Type in the domain name or the computer name if the server doesn’t belong to any domain. Server Name Type in the name of the server.
Configuring Client Settings Configuring Service Access Settings Options Sub-tab Window Settings Item Description Color Depth Click the drop-down menu to select the desired color quality for a Citrix ICA session. Three options are available: 16 Bit, 24 Bit, and Automatic. Window Size Click the drop-down menu to select the desired window size of a Citrix ICA session. Four options are available: Full Screen, 1280x1024, 1024x768, and 800x600.
Configuring Client Settings Configuring Service Access Settings Delay between Retries Click the drop-down menu to select the delay time between retries, ranging from 5 to 60 seconds. Enable Audio Check/Uncheck to enable/disable sound in an ICA session. Click the drop-down menu to choose the desired sound quality in an ICA session. Three options are available: High Quality, Medium Quality, and Low Quality.
Configuring Client Settings Configuring Service Access Settings 4.6.9 Configuring Basic VMware View Connection Settings The VMware View setting enables you to configure View connection settings for VMware View or Horizon View desktop services and create shortcuts on the local desktop and START menu for service access. You can access ondemand desktop services for work simply through these shortcuts. NOTE • For more information on VMware desktop virtualization solutions, please visit VMware website at www.
Configuring Client Settings Configuring Service Access Settings 3. Click Add on the top of the View Connection list to add a new entry of View connection. 4. Type in the desired session name and the computer name or IP address of the View Connection Server, and then click Save to confirm. NOTE • These are the only required fields for the creation of a service access shortcut on the desktop. Other data can be provided during the period of service access.
Configuring Client Settings Configuring Service Access Settings 4.6.10 Accessing VMware View or Horizon View Services To access VMware View or Horizon View services, please do the following: 1. Double click the created (customized) access shortcut on the desktop. 2. On the appeared View Client window, type in the computer name or IP address of the View Connection Server, and then click Connect. NOTE • A window might appear with a certificate message about the remote server.
Configuring Client Settings Configuring Service Access Settings 5. A window appears with available desktops for the provided credentials. NOTE • You can click the Screen Size drop-down menu of a virtual desktop group to select the desired screen size. Five options are available: Full Screen - All Monitors, Full Screen - This Monitor, Large Screen, Small Screen, and Custom Size. Click the Screen Size drop-down menu to select the desired screen size. 6. Double click to select the desired desktop. 7.
Configuring Client Settings Configuring Service Access Settings 4.6.11 Configuring Advanced View Connection Settings The table below provides a description of each setting item for View connections. Please refer to this table to configure advanced settings and customize shortcuts on the local desktop and START menu for service access. General Sub-tab Server Settings Item Session Name Description Type in the name for VMware View or Horizon View sessions.
Configuring Client Settings Configuring Service Access Settings Common Settings Item Description Select Yes or No to allow or disallow the Non-Interactive mode. The default is to use the Non-Interactive mode. Non-Interactive Mode Option Description Yes The Non-Interactive mode is used. Users are not allowed to re-select different settings if the settings have been specified in View connection settings. No The Interactive mode is used.
Configuring Client Settings Configuring Service Access Settings Options Sub-tab Window Settings Item Description Click the drop-down menu to select the desired display size of a View desktop. Four options are available: Full Screen, Multi Monitor, Large Window, and Small Window. Resolution Option Description All Monitors Opens the selected View desktop in multiple displays. Full Screen Opens the selected View desktop in full screen. Large Window Opens the selected View desktop in a large window.
Configuring Client Settings Configuring Service Access Settings 4.6.12 Configuring SSH Connection Settings To configure SSH (Secure SHell) connection settings, please do the following: 1. On ViewSonic Client Setup, click Applications > SSH. 2. The SSH Connection list appears in the Configuration area. NOTE • If you haven’t created any entry, the SSH Connection list will be empty. 3. Click Add on the top of the SSH Connection list to add a new entry of SSH connection.
Configuring Client Settings Configuring Service Access Settings 4. Click the drop-down menu to select the desired connection type. Two types are available: SSH and Telnet. 5. Type in the desired session name, the computer name or IP address of the remote server, the user name, and then click Save to confirm. 6. The new entry is added to the SSH Connection list and the access shortcuts are automatically created on the local desktop and START menu.
Configuring Client Settings Configuring Service Access Settings 4.6.13 Launching SSH and Telnet Sessions To launch an SSH or Telnet session, please do the following: 1. Double click the created shortcut on the local desktop. 2. The SSH or Telnet session starts in the opened window.
Appendices This chapter provides instructions for the maintenance and upgrade of your SC-T35 thin clients. A.1 Resetting Your SC-T35 to the Factory Default How to restore factory default settings for your SC-T35 182 A.
A.1 Resetting Your SC-T35 to the Factory Default To reset your SC-T35 to the factory default, please do the following: WARNING • Resetting your SC-T35 to the factory default will erase all current settings in ViewSonic Client Setup and restore all settings to defaults. 1. In Power-off state (the Power LED is off ), connect a monitor to your client, long press the power button about 6 to 8 seconds, then release the power button to enter ViewSonic Thin Client Menu.
A.2 Updating Firmware for Your SC-T35 with a USB Flash Drive A simple picture of how to update the firmware for your SC-T35 thin client can be given by two main steps: Step 1: Prepare a USB flash drive for firmware update Step 2: Update the firmware of your SC-T35 NOTE • Please contact us to get the up-to-date firmware file for your SC-T35. • Before proceeding, please check the current firmware version and ensure you want to update it to a new one.
Step 2: Update the Frimware of your SC-T35 Thin Client To update firmware for your SC-T35 thin client, please do the following: 1. In the Power-off state (the Power LED is off ), plug your USB flash drive into a USB port on the front panel of your SC-T35, and ensure that you have made power connection and connected a keyboard, mouse, and monitor to your SC-T35 thin client. 2. Long press the power button 6 to 8 seconds to enter ViewSonic Thin Client Menu.
11. Press Enter on the keyboard to confirm. 12. A new screen appears prompting you to select the desired display language for your SC-T35. NOTE • The available languages may vary with the firmware version. 13. Use arrow keys on the keyboard to select the desired language, and then select Next. 14. Press Enter on the keyboard to confirm. 15. ViewSonic Thin Client Recovery System starts updating firmware for your SC-T35. 16. Upon completion, a success message appears.
Specifications ViewSonic SC-T35 thin client Processor TI ARM 1.0 GHz Random Access Memory 1 GB Flash Memory 512 MB Resolutions Up to 1920 x 1080 (Only support 1920 x 1200 resolution monitors with a pixel clock frequency less than 165 MHz) I/O interfaces Front: 2 x USB 2.0 Networking 1 x 10/100/1000Mb Ethernet WiFi adapter ViewSonic WPD-100 / VWD01 Power DC Power In: DC 5V, 3A External Power Adapter: AC 100-240V, 50/60Hz, 0.
Other Information Customer Support For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number. Country/ Region Website T = Telephone F = FAX Email Australia/New Zealand www.viewsonic.com.au AUS= 1800 880 818 NZ= 0800 008 822 service@au.viewsonic.com Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775 service.ca@viewsonic.com T (Toll)= 1-424-233-2533 Europe www.viewsoniceurope.com www.viewsoniceurope.
Limited Warranty ViewSonic® Thin Client What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. 2.