The company behind Viper® Auto Security Systems is Directed. Since its inception, Directed has had one purpose, to provide consumers with the finest vehicle security and accessories available. The recipient of nearly 100 patents and ® Innovations Awards in the field of advanced electronic technology. Quality Directed products are sold and serviced throughout North America and around the world. Call (800) 876-0800 for more information about our products and services.
Congratulations Congratulations on the purchase of your state-of-the-art remote start and security system. Reading this Owner’s Guide prior to using your system will help maximize the use of your system and its many features. For any additional questions please contact your authorized Directed dealer or contact Directed at 1-800-753-0600 (U.S. only).
Contents Getting Started.................................................................................................... 4 Charging the remote control:................................................................. 4 Keys to using this manual...................................................................... 5 Remote Control ................................................................................................... 6 Control Center ...........................................................
Animations ....................................................................................... 24 Button Beeps ..................................................................................... 25 Paging ............................................................................................ 25 Temp Units ....................................................................................... 25 Adjustments Menu ......................................................................................
Automatic Remote Updates ................................................................. 46 Out of Range .................................................................................... 47 No Remote Output ............................................................................. 47 Feature not Available ......................................................................... 47 No Function Assigned ........................................................................
Getting Started Your Responder HD remote is powered by an internal rechargeable battery that can only be serviced by an authorized Directed dealer. Due to transit and storage time prior to your purchase, the battery charge may have depleted. To ensure proper operation, check the battery level and if not fully charged, use the provided cable to connect to the USB port on a computer. See Battery Information and Status Screen Icons sections for more information about the battery.
Keys to using this manual At a Glance Specific actions (in bold type) and style conventions are used consistently throughout this manual, they are as follows: • • • • • • • • Toggle: implies rolling the menu wheel up or down and releasing. Press: implies pushing directly inward on the menu wheel or command button and releasing. Hold: is used after Toggle or Press actions when the menu wheel or command button needs to be held in position for an extended period of time, typically several seconds.
Remote Control Feature Description Internal Antenna* Located at top of remote control is used for transmitting and receiving information.
Status LED At a Glance Control Center Control button The Control Center, typically located on the upper part of the front windshield sends and receives commands or messages to and from your system. It consists of: • • • * ** The In-vehicle system antenna, for 2 way communication. The Status LED, as a visual indicator of the system’s status. The Control button, for placing the system into Valet Mode* and to perform the Emergency Override** operation.
Status Screen Icons Clock Page/Alerts Battery Level Siren Status Timer Mode/Smart Start Sensor Status Remote Start Status Info Center System Status Name Tag The table below describes all the Status screen icons. Feature Description Clock Indicates the time in 12 or 24 hour format Battery level Full Timer Mode / Smart Start ¾ ½ ¼ Empty Timer Mode is enabled. Smart Start is enabled. Remote Start Remote start is active, the engine is running.
Description Name Tag Displays a personalized name tag 1-15 characters long Info Center Displays the Remote Start runtime, Temperature Auto-report, Parking meter and Countdown timers. While Status screen is on, press the menu wheel to change the displayed information. Sensor Status At a Glance Feature Trigger Zones are enabled and functioning normally. Trigger zone fault found when arming and is bypassed.
Using your System Commands and Confirmations Commands, Basic or Advanced, are used to activate system features and are performed by pressing one of the Command buttons. Basic commands control the most often used security and remote start features while Advanced commands control more specialized features and request reports. Confirmations for Basic or Advanced commands are indicated first by siren chirps and vehicle light flashes, and then as animations, still screens and beeps or tones on the remote control.
2. 3. Press the button while this screen is still on to perform the Silent Arm command. The Responder HD remote will play the SILENT ARM animation followed by the Status screen. Status Screen Commands Blank Display Toggle Menu Wheel Up or Down Fault Condition Alerts If, when performing a command, a condition exists that does not allow the activation of a feature, a fault screen and tone plays as an alert.
Basic commands (function level 1) Arm Press and release The alarm arms, doors lock (if connected), and the siren chirps and lights flash once. The ARMED animation and beeps play to confirm. If Valet mode* is On the doors lock and the LOCKED (IN VALET) animation and tone play. Exit Valet mode to arm the alarm normally. If a trigger zone fault is detected the siren chirps once again and the Trigger Zone Fault report** plays.
Disarm Press and release More than 2 siren chirps and remote beeps indicates a trigger has occurred. The Disarm animation is then replaced by the Alarm Trigger report.** Remote Start Press and release Activates (or if On, deactivates) the remote starter. The engine and lights turn On and the REMOTE START ACTIVATED animation and On tones play, or the engine and lights turn Off and the REMOTE START DEACTIVATED animation and Off tones play to confirm.
Advanced commands: Function Level 2 From blank screen, toggle menu wheel down 2 times Silent Arm Press and release The alarm arms, doors lock (if connected), and the lights flash once. The SILENT ARM animation plays to confirm. Valet mode* or Trigger Zone Fault report** messages may be received. AUX 1 Press and release AUX Activates (or if On, deactivates) the Aux 1 output. The animation and On tones or Off tones play to confirm.
Silent Disarm The alarm disarms, doors unlock (if connected), and the lights flash twice. The SILENT DISARM animation plays to confirm. The Alarm Trigger report* may replace the Silent Disarm animation. Runtime Reset Press and release If more time is needed while remote start is active, runtime reset will reset the runtime counter to the pre-programmed setting. The RUNTIME RESET animation and tones play to confirm. The Remote Start runtime is reset in the Status screen.
Advanced commands: Function Level 3 From blank screen, toggle menu wheel down 3 times Sensor Bypass Press and release to access menu The Sensor Bypass menu screen has four options, pressing the appropriate button as shown below activates that bypass level. An appropriate screen and beeps play to confirm. Warn away Press and release : all sensor warn-away output and messages to the remote are defeated.
Remote Valet Press and release Advanced Start* Press and release Displays the Advanced Start menu screen with two options: Press and release : Timer Mode Activates (or if On, deactivates) Timer Mode. The lights flash quickly four times for On and slowly four times for Off. The TIMER MODE ACTIVATED or TIMER MODE DEACTIVATED animation and beeps play to confirm. Smart Start Press and release : Activates (or if On, deactivates) Smart Start. The lights flash quickly five times for On and slowly five times for Off.
Advanced commands: Function Level 4 From blank screen, toggle menu wheel down 4 times Silent Mode 2 Press and release Displays Silent mode 2 menu screen with two options: Sensor Silent* Press and release The alarm arms, doors lock, and the siren chirps and lights flash 3 times. The SENSOR SILENT MODE screen and beeps play to confirm. Full Silent* Press and release : The alarm arms, doors lock, and the siren chirps and lights flash 4 times. The FULL SILENT MODE screen and beeps play to confirm.
Car finder Press and release Defroster* Press and release Activates the vehicle Defroster circuit (if connected) while Remote Start is activated. The DEFROSTER ON screen and beeps play to confirm. For convenience, the Defroster circuit will also automatically activate 10 seconds after remote starting if the temperature is below 55°F. Note Remote Start must be active to use this feature. * This feature must be installed and turned on by an authorized Directed dealer. © 2013 Directed. All rights reserved.
Advanced commands: Function Level 5 From blank screen, toggle menu wheel down 5 times Car Select Press and release Sends a request message to the selected car which, if within range, responds with its status information. The CAR 1 or CAR 2 screen and beeps play to confirm the change followed by the updated Status screen. Car 2 must have a Name Tag set in the Options menu before it can be selected.
Last Trigger* Requests a report of the most recent alarm triggers for display on the remote. The last trigger report clears when the ignition is turned on. Temp Request Press and release Requests the vehicle’s interior temperature and temporarily displays it in the status screen info center. * See “Alarm Features” on page 35 for details. © 2013 Directed. All rights reserved.
Configuring your System You can customize the way the HD remote communicates information and adjust a variety of system features in the Settings, Adjustments and Options configuration menus. The following features are listed and defined in the same sequential order as they appear on your system.
To access the main menu screens (from a blank display): 1. Press and hold the menu wheel for 3 seconds, the remote control enters the main menu and displays the Settings screen. 2. Toggle the menu wheel to scroll through the Settings, Options, Adjustments and Exit main menu screens. 3. Press the menu wheel to enter a displayed main menu. 4. Toggle the menu wheel to highlight a menu item. 5. Press the menu wheel to access the menu item screen. Adjust timers and features 7.
Settings Menu Button Auto Lock Options: ON, OFF (default) When ON, the remote buttons lock after a 20 second lapse between button presses to prevent unintentional operations. If a button is pressed when locked the BUTTON LOCK ON and fault tone play. When OFF, the buttons do not lock and always perform a command when pressed. To unlock the buttons; press the button followed by the button, the Status screen and unlock tones play to confirm.
Select Play All and all available animations and still screens play when a message is received from the system. Select Triggers Only and the animations are only played if a message indicating the security system has triggered and the siren is sounding. Screen stills are active for features in this selection. Button Beeps Options: ON (default), OFF When Button Beeps are ON you hear a beep each time you press a button. These beeps can be turned OFF if you prefer silent button presses.
Adjustments Menu Clock Settings Options: Set Clock, Time Format Used to adjust the clock and set the Status screen time format. Setting the clock 1. Toggle to Clock Settings and press the menu wheel, the Clock Settings screen is displayed. 2. Press the menu wheel to enter the Set Clock field, or toggle to Time Format to select a 12 Hour or 24 Hour display and press the menu wheel on your highlighted choice to set (a pointer to the right indicates your selection). 3.
Setting Timer Start 1. Disarm the system then access the Adjustments feature menu. 2. Toggle to Timer Start and press the menu wheel, the Timer Start screen with current setting is displayed. If the system is not ready the NO FUNCTION ASSIGNED screen and tone plays. Return to Step 1. 3. Press the menu wheel to enter the How Many? (Starts) field or toggle and press to enter the How Often? (Hours) field. 4. To adjust and save new settings follow the on-screen instruction.
3. 4. ready the NO FUNCTION ASSIGNED screen and tone plays, return to Step 1. Press the menu wheel to enter the Low Temp Start field or toggle and press to enter the High Temp Start field. To adjust and save new settings follow the on-screen instructions. • Menu Wheel: Toggle to adjust the setting up/down. Press to save new settings and go back to the Adjustments feature menu. • or : Press to adjust the setting up/down. • : Press to reset the setting to default.
Placing the system into the remote pair mode 1. Open one or more of the vehicle doors. 2. Turn the ignition to the On position. 3. Press, release, then press and hold the Control button (on Control Center). 4. The control center LED begins to flash and the siren emits one chirp to confirm the system is in Pair mode, the Control button can be released. The system will stay in Pair mode for 60 seconds or until the doors are closed or ignition turned off.
without generating false alarms. If you feel your security system shock sensor is too sensitive or not sensitive enough, it is highly recommended that you contact your authorized Directed dealer/professional and have the sensor adjusted for optimized security detection performance. 30 © 2013 Directed. All rights reserved.
Options Menu Power Off Options: Power Off highlighted, press the menu wheel, the animation and tones play to confirm. When an extended period of non-use is anticipated turning the power off will preserve the battery charge. To turn the remote on, Press and hold the menu wheel for 3 seconds, the VIPER animation and On tones play to confirm the remote control is ready for normal operation. The remote also turns itself on and begins charging when the battery charger is connected.
3. To adjust and save a new meter setting follow the on-screen instructions. • Menu wheel: Press to highlight the digit to be adjusted. Toggle to adjust the setting up/down. • or : Press to highlight the digit to be adjusted. • : Press to reset the meter. • : Press to save new setting and go back to the Parking Meter screen.
Name Tags Options: Set Name Tag1, Set Name Tag2 Name tags allow you to personalize your Responder HD remote control by adding a unique name to the Status screen for the system it controls. For Name Tag1; Remote 1 is the default setting. Name Tag2 is used when your Responder HD remote control is used to control a companion system in another vehicle. For more details on Name Tag2, please contact your authorized Directed dealer.
battery depletion caused by this using this feature can result in a dead battery. Use sparingly to maintain battery life. Demo Once plays the animations once with tones and beeps; Demo Once Muted plays animations only. Demo Loop plays the animations continuously with tones and beeps; Demo Loop Muted plays animations only. Note The supplied battery charger must be connected to your Responder HD remote control for Demo Loop or Demo Loop Muted to operate.
Alarm Features Normal Arm Protection Status LED: The Control Center Status LED flashes as a visual indicator that your vehicle’s security system is active. Starter Kill: The Failsafe starter kill relay prevents the engine from starting Note May require additional parts and installation Sensor triggers: The shock sensor can distinguish minor impacts from major impacts to the vehicle exterior.
Full Silent Arm Protection Sensor warn-away, Sensor full trigger and Point of entry activations will only send messages to the remote, with vehicle light flash and siren outputs defeated. Sensor Warn-away Messages When the remote receives a Sensor Warn-away message it emits 10 beeps (if on) and plays a sensor zone specific WARN AWAY animation once. Warn-away messages cannot be reviewed or displayed in reports.
Note As a precaution, if programmed for Passive Arming or Auto re-arming the system should be placed into Valet Mode until a remote is available . Trigger Zone Fault Report When armed by remote command the system runs a status check of the alarm trigger zones. Faulty zones (usually caused by dome light delay or open trunk) are bypassed and reported via the control center LED and remote, while all other trigger zones remain active and are monitored to protect the vehicle.
Table of Zones Zone # (led flashes) Zone Name 1 Trunk 2 Shock Sensor 3 Door 4 Optional Sensor 5 Ignition 6 Hood Last Trigger Report The Last Trigger report displays the two most recent alarm triggers depending on the system state when requested. When disarmed, the report will display screens for the two most recent Alarm Zone triggers since the vehicle was last driven. When armed, the report will display screens for two most recent Alarm Zone triggers since the system was armed.
Remote Start Features Pit Stop Mode To exit vehicle with engine running The system keeps the engine running during short trips into the house or convenience store. To perform Pit Stop: 1. 2. 3. 4. With the engine running, set the parking brake and release the foot brake. Press the button, the vehicle lights will turn on and the remote will play the REMOTE START ACTIVATED message. Turn the key to off, and remove it from the ignition, the engine continues running for the programmed runtime.
3. 4. The vehicle lights turn off to indicate remote start is off, and then after a few seconds the remote plays the REMOTE START DEACTIVATED message. The vehicle is ready to drive. Remote Start Safe-lock Remote start safe-lock makes sure the doors are locked when Remote Start is activated and after it is deactivated, even if they are unlocked when remote start is activated. Door locks may require additional parts and labor.
before Advanced start can be activated. Timer Mode operation Activation begins a countdown timer as set in the How Often? (Hours) screen of the Adjustments menu (default 3 hours). When the timer expires the engine starts and the REMOTE START ACTIVATED message is sent to the remote control. When the Remote start runtime expires the engine shuts off, the REMOTE START DEACTIVATED message is sent to the remote control and the countdown timer restarts.
perature changes. If a change in temperature is detected this report will be sent to the remote for display. Each time the remote receives this report it will beep, update, and display the newest temperature information in the Status screen info center. Note Temperature report must be turned on by an authorized Directed dealer. Remote Start Time-out Alert During remote start a message is sent three minutes before and again at one minute before the engine turns off.
4. 5. 6. 7. screen). The vehicle lights flash 5 times to confirm MTS mode enable and the remote start activates the ignition outputs. The REMOTE START ACTIVATED animation and beeps play to confirm. Turn Off and remove the key from the ignition switch, the engine remains running. Exit the vehicle, close all the doors and arm the system. The engine turns off and after a few seconds, the REMOTE START DEACTIVATED message plays to confirm. If the door is opened in Step 3 then the engine continues to run.
Remote Start Not Available For user safety, the system must be properly configured or remote start will not activate. Refer to the table below for the screens and parking light flashes that will identify the configuration issue and resolution.
Remote and System Operations Passive Arming* Park and exit the vehicle, after the doors are closed the Passive arming countdown begins. The led flashes quickly and upon reaching 20 seconds the siren then chirps once. At 30 seconds the system arms itself. Anytime before the system arms you can re-enter the vehicle or open the trunk to load or unload items and, after closing passive arming resumes.
Valet Mode Valet mode can be entered and exited by performing the Remote Valet command or manually using the vehicle key and the control button. When entered, the alarm functions are defeated while the convenience features still operate normally. Arm and Disarm commands lock and unlock the doors while the LOCKED IN VALET and UNLOCK IN VALET animations and beeps play to confirm. Use 1. 2. 3.
Out of Range Each time a command is performed the remote will expect a command response from the system. If a command response is not received the OUT OF RANGE screen and tone plays as an alert. No Remote Output Occasionally when a command is performed the remote may not generate a command response output or Out of Range output. This indicates that the system received the command but it was an incomplete command (e.g.
No Function Assigned The HD remote is designed for one button activation, all commands can therefore be performed using one hand. If more than one button is pressed at a time, the NO FUNCTION ASSIGNED screen and tone plays as an alert. 48 © 2013 Directed. All rights reserved.
1-way Companion Remote Control Level Basic Advanced Commands Commands (Function Function Function Function Function Level 1) Level 2 Level 3 Level 4 Level 5 x1 x2 x3 x4 Direct Access Button Arm/Lock Silent Arm Sensor Sensor Silent Full Silent Bypass Mode Mode* Silent Disarm Remote Valet Car Finder Runtime Timer Smart Start* Defroster* Reset Mode* Aux/Trunk AUX 1 AUX 2 AUX 3 AUX 4 Not Used Used to access function levels for Advanced Commands (Panic) Disarm/ Unloc
Accessing Commands Similar to the HD remote, Basic commands are performed when a command button is pressed directly. To perform Advanced Commands press the button 1 to 4 times to access function levels, x4 in the table for example implies pressing 4 times. The LED flashes in groups for a few seconds to indicate the level. Press the desired command button while the LED is flashing to perform the command.
* See System Expansion Options for more details . Programming To enter; hold the button for 8 seconds, the remote emits one long beep and turns the LED on, the programming main menu has been accessed. To exit; press and release the button to go back and repeat to exit. 1 short and 1 long beep is emitted for each step back, the LED turns off when programming is exited. Sensor Adjust To avoid unintended alarm triggers, it is recommenced that an authorized Directed dealer perform all sensor adjustments.
System Expansion Options Controlling two vehicles (Car Select) The Responder HD and 1way companion remote can control systems in two different vehicles saving the need for multiple remote controls. This feature also allows for customized system configurations on each vehicle that has more than one driver. See Owner Recognition for details. When you select the car you wish to control, the remote control sends a request to the selected car which, if within range, responds with its system status information.
seconds at the time of installation. Arming and warn-away chirp control The system arm, disarm and sensor warn-away chirps can be configured for those that prefer a custom silent alarm operation. Driver door priority unlocking The door unlocking operation can be configured to emulate an OEM style of driver priority unlocking for added security during disarming. Auxiliary Channels The Auxiliary Channel outputs of this system can activate many of the convenience features found in today’s vehicles.
Battery Information (Responder HD) The Responder HD remote control is powered by an internal rechargeable battery that can be serviced only through an authorized Directed dealer. The information and precautions in this section can help maximize your battery’s life and usage in providing your Responder HD remote control with many years of trouble free operation. The battery information for the 1way companion remote control can be found in the 1-way Companion Remote Control section of this manual.
Low Battery Alerts When disarming the system using a remote control with a low battery the siren will emit one additional chirp as an alert. If confirmation chirps are programmed off, the system will still emit one chirp as an alert when disarming. The Responder HD remote control also interrupts each Status screen output and plays the LOW BATTERY ON REMOTE screen with several alert beeps.
• system. Turn Beeps off: The Button beeps can be turned off in the Settings menu. The command beeps still play normally. Battery Information (1-Way) The 1-way companion remote is powered by one 3V coin cell lithium battery (P/N CR-2032) that should last approximately one year under normal use. Battery Replacement 1. Using a small slotted/flathead screwdriver, insert into the slot located along the rim at the bottom of the remote control and carefully pry the case open. 2.
Glossary of Terms Document Terminology The “brain” of your system. Usually hidden underneath the dash area of the vehicle. It houses the microprocessor which monitors your vehicle and controls all of the system’s functions. Responder HD (2-way Remote Control) A hand-held, remote control which operates the various functions of your system and receives messages and pages from the system.
Specifications Responder HD 2-way SST Remote Control Power Requirements: 5 VDC, 500 mA Display: 128 by 128 pixel, 65k, Color Organic Light Emitting Diode (OLED) Frequency: 900 - 928 MHz Spread Spectrum Operating Temperature: -10°C to +40°C (23°F to 104°F) Security with Remote Start System (in Vehicle) Power Requirements: 11VDC - 14VDC Siren Output: 120 dB at 1 meter Frequency: 900 - 928 MHz Spread Spectrum Operating Temperature: -40°C to +85°C (-40°F to 185°F) 1-way SST Remote Control Power R
Patent Information This product is covered by one or more of the following United States patents: Remote Start Patents: 5,349,931; 5,872,519; 5,914,667; 5,952,933; 5,945,936; 5,990,786; 6,028,372; 6,467,448; 6,561,151; 7,191,053; 7,483,783 Vehicle Security Patents: 5,467,070; 5,532,670; 5,534,845; 5,563,576; 5,646,591; 5,650,774; 5,673,017; 5,712,638; 5,872,519; 5,914,667; 5,952,933; 5,945,936; 5,990,786; 6,028,505; 6,452,484 Other patents pending. © 2013 Directed. All rights reserved.
Government Regulations This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesirable operation. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules.
Control Center To satisfy FCC RF exposure compliance requirements, the device and its antenna must maintain a separation distance of 20 cm or more from the person’s body, except for the hand and wrists, to satisfy RF exposure compliance. This device complies with the Industry Canada Radio Standards Specification RSS 210.
Warning! Safety First Please read the safety warnings below before proceeding. Improper use of the product may be dangerous or illegal. Installation Due to the complexity of this system, installation of this product must only be performed by an authorized Directed dealer. If you have any questions, ask your retailer or contact Directed directly at 1-800-753-0600. Remote Start Capable When properly installed, this system can start the vehicle via a command signal from the remote control transmitter.
Before remote starting a manual transmission vehicle, be sure to: • Leave the vehicle in neutral and be sure no one is standing in front or behind the vehicle. • Only remote start on a flat surface • Have the parking brake fully engaged WARNING! It is the responsibility of the owner to ensure the parking/emergency brake properly functions. Failure to do so can result in personal injury or property damage.
GEAR IS CONTRARY TO ITS INTENDED MODE OF OPERATION. OPERATING THE REMOTE START SYSTEM UNDER THESE CONDITIONS MAY RESULT IN PROPERTY DAMAGE OR PERSONAL INJURY. YOU MUST IMMEDIATELY CEASE THE USE OF THE UNIT AND SEEK THE ASSISTANCE OF AN AUTHORIZED Directed DEALER TO REPAIR OR DISCONNECT THE INSTALLED REMOTE START MODULE. DIRECTED WILL NOT BE HELD RESPONSIBLE OR PAY FOR INSTALLATION OR REINSTALLATION COSTS. This product is designed for fuel injected vehicles only.
Limited lifetime consumer warranty Directed Electronics.
ANY CONSEQUENTIAL DAMAGES OF ANY KIND. IN THE EVENT OF A CLAIM OR A DISPUTE INVOLVING DIRECTED OR ITS SUBSIDIARY, THE VENUE SHALL BE SAN DIEGO COUNTY IN THE STATE OF CALIFORNIA. CALIFORNIA STATE LAWS AND APPLICABLE FEDERAL LAWS SHALL APPLY AND GOVERN THE DISPUTE. THE MAXIMUM RECOVERY UNDER ANY CLAIM AGAINST DIRECTED SHALL BE STRICTLY LIMITED TO THE AUTHORIZED DIRECTED DEALER’S PURCHASE PRICE OF THE UNIT.