Warranty

VSR SERIES LIMITED LIFETIME WARRANTY
VISISCREEN & Genius Retractable Screen Systems engineers and produces a variety of high quality retractable screen
systems to meet the needs of demanding markets worldwide. Within the limits set forth herein VISISCREEN is proud
to warranty products to be free from manufacturing defects. The following limited lifeme warranty applies to the
original purchaser of owner occupied homes and covers mechanical components excluding screenfabrics or cables.
Electronic components are warraned for one year. Upon receipt of wrien noce and proof of purchase, VISISCREEN
shall have the opon to request further informaon such as photos. VISISCREEN shall also have the opon to take
possession of a dpossession of a defecve product or otherwise instruct the buyer. If a warranty claim is approved then VISISCREEN will
provide replacement components to the buyer, or, at VISISCREEN choosing, return the original sale value to the Buyer.
This warranty does not cover shipping, transportaon, removal, labor or any other service or cost. Please note that
VISISCREEN screens are designed to support natural venlaon and protecon against air born insects and other pests.
Windy condions may affect the performance of the screen. Retract the screen in windy circumstances, during inclement
wweather and when not needed to support immediate venlaon or prolong periods of me when not used.Except as
otherwise specifically set forth herein, Genius makes no representaon or warranty, expressed or implied, statutory or
otherwise. All implied warranes, including those of merchantability or fitness for use are hereby disclaimed. In parcular
VISISCREEN makes no warranty whatsoever that the product will comply with pernent naonal, state and local health
and safety laws, including but not limited to U.S. Federal Occupaonal Safety and Health Act and the regulaons, rules
and oand orders issued pursuant to any such laws. This warranty supersedes and excludes any other products warranes and
may on occasion be modified,changed or replaced without noce. Liability for loss and damages both incidental and
consequenal, special economic losses or lost profit, or expense or for any failure to perform or delay to perform.
In any case, Genius’s maximum liability shall not exceed the contract price of the product claimed to be defecve.
The following are limitaons and exclusions from the warranty:
• If usage, adaptaon or installaon are not in accordance with Genius installaon and operanginstrucons.
• If products are stored improperly, damaged (through no fault of VISISCREEN), or modified without VISISCREEN’s
wrien consent. • If Genius’s wrien instrucons are not properly applied by the buyer or end user. • If VISISCREEN’s
products have been used to perform funcons they were not designed to perform. • Product failure, shrinkage or
color change caused fully or in part by rust, corrosion, abuse or misuse or extreme exposure to sun, heat or wind.
VISISCREEN screens are designed to support fresh natural venlaon and to provide protecon against small air born
or crawling insects. Unlike 4-sided fixed framed screens, Genius screens retract in and out of a protecve cassee so
that you can enjoy an unobstructed view when the screen is not being used. The exposed surface area of the fabric is
flexible. This means that during windy condions or inclement weather, the screen should be retracted so that the fabric
is hidden away and completely protected. This screen is not intended to be le open and exposed connually to wind,
sun, sun, rain or other harsh condions. When the screen is not being acvely used to protect people or when it is windy
then it should be retracted. Before retracng the screen check to see that:
• The edges of the screen fabric are riding completely inside the guide rails. If necessary then use a so smooth
instrument to push the edges of the fabric inside the guide rails before retracng the screen. Failure to do this may
result in wrinkled or torn fabric, a hard to operate screen or other damage.
• The fabric is not loose or wrinkled in the opening. Pulling gently on the Pull Bar can help remove slack in the fabric
before retracng.
• With up and d• With up and down operang screens the boom Pull Bar should rest level horizontally in the opening. If one side is
raised taller then pull gently down on the Pull Bar to help remove slack in the fabric before retracng. Failure to do this
may result in wrinkled or torn fabric, a hard to operate screen or other damage.
• Always verify that the screen fabric moves freely up and down in the side guide rails before retracng the screen.
Keep in mind that certain up and down operang screens feature a special an-wind bug seal inside the guide rails
which is designed to engage with the open holes in the screen fabric during wind condions. This helps to prevent the
ededges of the fabric from blowing out of these guide rails. If a hard wind has caused this an-wind bug seal to engage
with the fabric then run a so smooth instrument up and down inside both sides of the guide rails in order to release
this seal from the fabric before trying to retract the screen. Failure to do this may result in wrinkled or torn fabric, a
hard to operate screen or other damage.
A Registraon Number & Proof of Purchase is necessary to process any warranty:
FOR WARRANTY ASSISTANCE PLEASE CALL: 206 201 2624 or email: [e-mail]