Operation Manual

01 Volvo On Call (VOC)
01
}}
* Option/accessory, for more information, see Introduction.
11
If the heater is running and shall be deacti-
vated immediately:
1. Enter the car's registration number fol-
lowed by # PIN code # 0 #
2. Send the message.
Time commands
If a new time shall be added then the mes-
sage is ended with the desired
time, e.g. 1730
8
.
Change and activate T1:
1. Enter the car's registration number fol-
lowed by # PIN code # 11 # Time #
2. Send the message.
Change and activate T2:
1. Enter the car's registration number fol-
lowed by # PIN code # 12 # Time #
2. Send the message.
If activation of a previously entered time is
required:
Activate T1:
1. Enter the car's registration number fol-
lowed by # PIN code # 11 #
2. Send the message.
Activate T2:
1. Enter the car's registration number fol-
lowed by # PIN code # 12 #
2. Send the message.
To cancel a previously scheduled heater start
the set time must be deactivated.
To deactivate T1:
1. Enter the car's registration number fol-
lowed by # PIN code # 01 #
2. Send the message.
To deactivate T2:
1. Enter the car's registration number fol-
lowed by # PIN code # 02 #
2. Send the message.
If the heater does not start
There are situations where the heater cannot
start via SMS. In which case, an SMS is sent
with the text "The heater could not start!" to
the mobile number that attempted to initiate
the service.
Related information
•
Remote heater start* via SMS (p. 10)
•
Volvo On Call* mobile app (p. 8)
•
PIN code for Volvo On Call* (p. 18)
Safety services with Volvo On Call*
Safety services for alarms in the event of acci-
dent or emergency.
Automatic alarm
In the event of an accident where a belt ten-
sioner, airbag or inflatable curtain is acti-
vated, a signal is sent automatically to the
VOC Service Centre.
If the belt tensioners, airbags or inflatable cur-
tain have been deployed then the following
occurs:
1. A message is automatically sent from the
car to the VOC Service Centre with infor-
mation about the car's position and that
the SRS system has been deployed.
2. The VOC Service Centre then establishes
verbal contact with the car's driver and
tries to find out the extent of the collision
and the need for help.
3. The VOC Service Centre then contacts
the necessary assistance (police, ambu-
lance, towing, etc.).
If verbal contact cannot be established, the
VOC Service Centre contacts the relevant
authorities that assist with appropriate action.
Manual alarm
Contact the VOC Service Centre to request
help in emergency situations, see alarm man-
ually (p. 12).
8
The time is always rounded to the nearest 5-minute interval.