Operation Manual

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01 Volvo On Call (VOC)
01
14
* Option/accessory, for more information, see Introduction.
Unauthorised Movement Detection
(UMD)*
12, 13
UMD (Unauthorized Movement Detection) is a
system for monitoring unauthorised move-
ment.
Unauthorised movement involves moving the
vehicle with the engine switched off. If the
system detects unauthorised movement of
the vehicle then VOC Customer Service will
be notified automatically.
Examples of unauthorised movement include
towing or loading and transport on a trailer.
Note, for example, that ferry crossing and car
train are also counted as unauthorised move-
ment when the engine is switched off. In
these situations the UMD must be temporarily
deactivated (see the section, Reduced alarm
level, in the owner's manual for the car).
Related information
•
Phone number for service centre (p. 17)
•
PIN code for Volvo On Call* (p. 18)
Unlock the car via the service centre
Instructions for remotely unlocking the car.
1. Contact VOC Service Centre (p. 17).
2. When the VOC Service Centre has veri-
fied the car's owner or other authorised
individual using the PIN code, an unlock-
ing signal is sent to the car according to
agreement.
3. The boot lid/tailgate must be opened in
order to unlock the doors. Press twice on
the touch button
14
or pull the handle
15
.
NOTE
If the boot lid/tailgate does not open within
a time predefined by the VOC Service
Centre, the boot lid/tailgate will be
relocked.
4. When the doors are opened, the car's
alarm system will be triggered. Switch off
the alarm by pressing the unlock button
on the remote control key or insert the
remote control key into the ignition
switch.
NOTE
If, for example, the car is parked in a park-
ing garage, the remote unlocking function
may possibly be disrupted due to poor
reception.
Related information
•
Security services with Volvo On Call*
(p. 13)
•
PIN code for Volvo On Call* (p. 18)
•
Volvo On Call* mobile app (p. 8)
12
Only applies to the Netherlands.
13
Does not apply to the V40/V40 Cross Country.
14
Applies to the V60, V70 and XC60.
15
Applies to the S60.