Operation Manual

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01 Volvo On Call (VOC)
01
20
Screening procedures
The personal data required to supply the VOC
service are stored during the agreement
period and thereafter for as long as required
in order for Volvo to fulfil its obligations in
accordance with the law and other statutes.
Data generated during the events covered by
VOC service are deleted three months after
the incident occurred.
Correction and extracts from the
register
Private individuals are entitled to request that
inaccurate information be corrected and to
obtain extracts from the register that show
what personal data are being processed. To
correct personal data, please contact Volvo's
customer service. A request for an extract
from the register must be made in writing and
be signed by the applicant, and include infor-
mation on name, address and customer num-
ber. The request must be sent to Volvo Per-
sonvagnar AB, Data Protection Officer, Dept.
50090, HB3S, 405 31 Göteborg, Sweden.
Consent to the processing of personal
data
By activating the subscription in accordance
with what is stated in the instructions in this
document, the user agrees to the processing
of personal data that is carried out in connec-
tion with the VOC service.