Use and Care Manual

1.VOVO is proud to guarantee all our products with the longest, most complete coverage warranty
in the electronic bidet world. Our policies are written in more detail below.
2.This warranty does not apply to the following items:
a. Damage or loss sustained in through any natural or man-made caused beyond the control of VOVO
including to fire, earthquake, flood, thunder, electrical storm, etc.
b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or
improper care, cleaning, or maintenance of the Product.
c. Damage or loss resulting from sediments or foreign matter contained in a water system.
d. Damage or loss resulting from improper installation or from installation of the Product in a harsh
and/or hazardous environment, or improper removal, repair or modification of the Product.
(NOTE: Product model codes allow a maximum of 80 PSI. Check local codes or standards for requirements).
e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault
of VOVO or which the Product is not specified to tolerate.
f. Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching
or fading over time due to use, cleaning practices or water or atmospheric condition, including but not
limited to, the use of bleach, alkali, acid cleaners, dry (powder) cleaners or any other abrasive cleaners
or the use of metal or nylon scrubbers.
g. The use of any Product in a manner inconsistent with the Product instructions / owners manual.
3. In order for this limited warranty to be valid, proof of purchase is required. VOVO encourages warranty
registration upon purchase to create a record of Product ownership at http://www.vovousa.com
Product registration is completely voluntary and failure to register will not diminish your limited
warranty rights.
4. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM
STATE TO STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.
5. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid
to a VOVO service facility together with proof of purchase (original sales receipt) and a letter stating
the problem call to 888-601-0177 or email to [e-mail].
WARNING! VOVO shall not be responsible or liable for any failure of, or damage to, this Product caused
by either chloramines in the treatment of public water supply or cleaners containing chlorine
(calcium hypochlorite).
NOTE: The use of high concentrate chlorine or chlorine related products can seriously damage the fittings.
This damage can cause leakage and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY VOVO. REPAIR, REPLACEMENT OR OTHER
APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY
AVAILABLE TO THE ORIGINAL PURCHASER. VOVO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT
OR FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE
ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL,
OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE.
IN NO EVENT WILL VOVO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF
MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.