Product specifications

8-3

Display Monitor Colors or Resolution Incorrect

Problem

Text and graphics appear in 640 x 480 resolution with 16 colors only.

Explanation/Fix

Windows 2000 booted in base video (VGA) mode, either by user

selection, or because no display driver is installed. This is common

when the proper display controller board driver has not been installed

and started. Refer to

“Installing the Display Controller Board Driver” on

page 7-6

to learn how to properly install the driver.

Second Display Monitor Not Enabled

Problem

Only the primary display monitor is enabled after booting

Windows 2000.

Explanation/Fix

Listed below are some possible causes/fixes for the problem:

• Ensure the second monitor has power applied.

• Ensure the cabling between the monitor and the display controller

is secure and there are no bent pins.

• Try swapping cables between the primary and secondary

monitors to see if the problem follows the cable.

• Your second monitor isn’t enabled. See “Setting Your Screen

Resolution” on page 7-5.