User’s manual www.vtechphones.
Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 102 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Before you begin . . . . . . . . . . . . . . . . . . . . 1 Minimum requirements . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . . . . . 2 Installation . . . . . . . . . . . . . . . . . . . . . . . 3 Telephone base installation . . . . . . . . . . . . . . 3 Handset charger installation . . . . . . . . . . . . . 4 Install handset battery . . .
Table of contents To set the clock manually . . . . . . . . . . . . . 50 Key tone . . . . . . . . . . . . . . . . . . . . . . . 51 IM alert tone . . . . . . . . . . . . . . . . . . . . . 52 Keypad backlight . . . . . . . . . . . . . . . . . . . 53 Clear voice mail . . . . . . . . . . . . . . . . . . . . 54 Default settings . . . . . . . . . . . . . . . . . . . . 55 Default settings table .
Table of contents Operating range . . . . . . . . . . . . . . . . . . . . 99 Maintenance . . . . . . . . . . . . . . . . . . . . . . 99 About cordless telephones . . . . . . . . . . . . . 100 Warranty . . . . . . . . . . . . . . . . . . . . . . . 100 Important safety instructions . . . . . . . . . . . .102 FCC, ACTA and IC regulations . . . . . . . . . . . 103 The RBRC® Seal . . . . . . . . . . . . . .
Before you begin Minimum requirements Confirm your computer system meets the following minimum requirements: �� MSN Messenger/Windows Live Messenger (English version) or AOL Instant Messenger. �� Windows 2000, XP (32-bit edition) or Vista (32-bit edition); English version only. �� 200 MB of free disk space. �� 256 MB of RAM. �� USB 1.1 or 2.0. �� Broadband Internet access (cable/DSL).
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case your phone requires warranty service. 1. Quick start guide 2. CD-ROM (VTech IS6110 software for MSN Messenger/Windows Live Messenger/AOL Instant Messenger software) 3. Telephone base 4. USB cable 5. Telephone base power adapter 6. Telephone line cord 7. Belt clip 8. Audio cable 9. Battery 10. Handset 11. Handset charger with power adapter attached www.vtechphones.
Installation Telephone base installation • The power adapter is intended to be correctly oriented in a vertical or floor mount position. • Use only the power adapter provided in this package; using any other power adapter could damage the telephone. �� Install the plug end of the DSL filter into the wall jack. Then, connect the telephone line cord between the filter and the telephone base.
Handset charger installation The charger comes with the power adapter already plugged in. Route the cord through the slots and plug the other end into the electrical outlet as shown below. Make sure the electrical outlet is not controlled by a wall switch. Electrical outlet (not controlled by a wall switch) Handset charger power adapter �� Use only the AC power adapter supplied with this telephone. �� This power adapter is intended to be correctly oriented in a vertical or floor mount position.
Installation Install handset battery • To purchase replacement batteries, visit us on the web at www. vtechphones. com or call VTech Communications, Inc. at 1 (800) 595-9511. In Canada, go to www. vtechcanada.com or dial 1 (800) 267-7377. Step 1: Step 2: Press the tab and slide the battery compartment cover downward. Align the two holes of the battery plug with the socket pins in the handset battery compartment, matching the red and black wires of the color-coded label.
Installation Installation Charge handset battery After battery installation, there may be enough power for short calls. For optimal performance, we recommend that you place the handset in the handset charger and allow the battery to charge for 16 hours before use. The CHARGE light on the handset charger will be lit to indicate that the handset is charging. You can keep the battery charged by returning the handset to the handset charger after each use.
Installation Charge handset battery CAUTION: To reduce the risk of fire or injury, read and follow these instructions: 1. Use only the battery provided or its equivalent. 2. Do not dispose of the battery in a fire. Check local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. 4.
Install the MSN Messenger/AOL Instant Messenger software Before installing the IS6110 phone software and using the MSN Messenger or AOL Instant Messenger (AIM) on the handset, the MSN Messenger/AOL Instant Messenger software must be installed in your �� Press the EXIT button to exit the computer first. installation. To install the MSN Messenger/AOL Instant Messenger software: �� For more Step 1: Insert the enclosed VTech IS6110 software CD-ROM into your computer.
Installation Install the MSN Messenger/AOL Instant Messenger software �� Click the BACK button anytime to return to the previous screen. Step 2: �� �� If you want to install MSN Messenger, click the MSN Messenger button. The software will check your computer to see what operating system you are using. If you are using Windows 2000, screen a below will be displayed. If you are using Windows XP or Vista, screen b below will be displayed.
Installation Installation Install the MSN Messenger/AOL Instant Messenger software Step 3: �� The following screen will be displayed after you click the AOL Instant Messenger button to install the AOL Instant Messenger software. �� Click the Download AOL Instant Messenger button to start the installation. Follow the instructions for downloading. After the installation is complete, click the NEXT button. Go to Step 4 for installation of the IS6110 phone software. www.vtechphones.
Installation Install the IS6110 phone software Step 4: �� After the installation of the MSN Messenger or AOL Instant Messenger software is complete, you will be prompted to install the IS6110 phone software. The following screen will be displayed. Click the Install IS6110 Phone Software button to start the installation. 11 www.vtechphones.
Install the IS6110 phone software Step 5: A VTech IS6110 setup window will be displayed. If you are using MSN Messenger/Window Live Messenger, screen a below will be displayed. If you are using AOL Instant Messenger, screen b below will be displayed. Click the Next button to proceed. a : �� Click the Cancel button to cancel the installation. b: www.vtechphones.
Installation Install the IS6110 phone software Step 6: �� Click the Cancel button to cancel the installation. Click the Back button to go back to the previous step. �� If you have already installed Microsoft .Net Framework 2.0, only the Application files will be displayed. 13 Make sure the boxes beside Application files and Microsoft .Net Framework 2.0 are checked. If you are using MSN Messenger/Window Live Messenger, screen a below will be displayed.
Install the IS6110 phone software Step 7: If you are using MSN Messenger/Window Live Messenger, screen a below will be displayed. If you are using AOL Instant Messenger, screen b below will be displayed. Click the Install button to proceed. a: b: www.vtechphones.com �� Click the Cancel button to cancel the installation. Click the Back button to return to the previous step.
Installation Install the IS6110 phone software Step 8: 15 The Microsoft .NET Framework 2.0 Setup window will be displayed. Make sure the box beside I accept the terms of the License Agreement is checked. Click the Install> button and the installation will begin. www.vtechphones.
Installation Installation Install the IS6110 phone software Step 9: After the installation of Microsoft .NET Framework 2.0 is complete, the following window will be displayed. Click the Finish button and it will return to the installation of VTech IS6110 software. www.vtechphones.
Installation Install the IS6110 phone software Step 10: After the installation of IS6110 phone software is complete, the following screen will be displayed. If you are using MSN Messenger/Window Live Messenger, screen a below will be displayed. If you are using AOL Instant Messenger, screen b below will be displayed.
Installation Installation Install the IS6110 phone software Step 11: After the installation of the IS6110 phone software, the following screen is still displayed. Click the NEXT button to proceed and on the next screen click the EXIT button to exit the installation. www.vtechphones.
Installation Setting up the IS6110 phone software The IS6110 phone software must be started before using the messenger service on your handset. Double click on the IS6110 phone software application icon on your PC desktop; the software will run automatically. If you are using MSN Messenger/Windows Live Messenger, screen a below will be displayed. If you are using AOL Instant Messenger, screen b below will be displayed. There are three tabs including Status, Profile Settings and About.
Installation Installation Check and download the IS6110 phone software The IS6110 phone software will automatically check for updates every time it is launched and if there is an update available the following screen will be displayed. If you don’t want to check for updates every time it launches, make sure the box next to Do not check for updates is checked. If you do not want to download the update at the moment, click the No button.
Installation IS6110 software settings Changes to the Profile Settings tab can only be made when the IS6110 software is not running (i.e. On the Status tab, the first box must say STOP). In order to use the instant messaging and Internet voice features with your phone, you must first create a profile by entering your MSN/WLM/AIM email address and password in the Profile Settings tab. You can create up to three profiles for different IM accounts. If you are using MSN/WLM, screen a below will be displayed.
IS6110 software settings To setup/change the messenger account: Step 1: Choose a specific profile by clicking on the appropriate tab. Step 2: Enter your email address for your messenger account in the box next to MSN Email Address (a) or AIM Screen Name (b) (see page 21). Step 3: Enter your password in the box next to Password.
Installation The About tab In the About tab of the IS6110 phone software, the version of the software will be displayed. Clicking on Check Update will check for updates to the IS6110 software, see page 20 for details. In the Product Help section, you can find the Internet links to the User’s manual and Quick start guide. You can also find the VTech website address in the VTech Communications section. If you are using MSN/WLM, screen a below will be displayed.
Installation Installation Log onto the IS6110 phone software You can log onto the IS6110 phone software from your handset or computer. To login on the computer: Step 1: In the Status tab of the IS6110 phone software, choose the profile you wish to log onto by clicking on the arrow in the Profile field. This will open a pull down menu. Click on the profile you wish to use and click the START button. If you are using MSN/WLM, screen a below will be displayed.
Installation Log onto the IS6110 phone software To login on the computer: 2: If login is not successful because the login ID and/or password is incorrect, the following Step screen will be displayed. If you are using MSN/WLM, screen a below will be displayed. If you are using AIM, screen b below will be displayed. a: b: * *While using MSN, it will display �� 25 . If either the login name or password is missing, the following error box will be displayed.
Installation This page was left blank intentionally. www.vtechphones.
Installation Log onto the IS6110 phone software �� If the IS6110 software is opened but not logged in, you can log in and out from the handset or computer. If the IS6110 software is not opened and the handset displays IS6110 software is not launched, the software must be opened on the PC first. 27 If you try to log in to the messenger through the handset before the IS6110 phone software is launched on the computer, the screen of the handset will display IS6110 software is not launched.
Running the IS6110 phone software In order to use the MSN/WLM/AIM on the handset, all the status icons must be Ready as shown in the screen below. If you are using MSN/WLM, screen a below will be displayed. If you are using AIM, screen b below will be displayed. a: b: �� The IM/VoIP light on the telephone base will be on when there is a good connection to the computer and you are logged into one of the messenger services. * *While using MSN Messenger, it will display .
Installation Running the IS6110 phone software �� The following features are NOT supported by your IS6110 phone for MSN/ WLM/AIM: - Add/modify/ remove buddies. - Add/modify/ remove groups. - New buddy invitation. - Receive or send offline messages. - Block buddy. - Receive or send emoticons. 29 You cannot be logged into the messenger service on the computer and the IS6110 at the same time.
For hands-free telephone conversations, use any industry-standard 2.5mm headset (purchased separately). For best results, use a VTech 2.5mm headset. Headset Plug the 2.5 mm headset into the jack on the side of the handset (beneath the small rubber flap). Industry standard 2.5mm headset Belt clip Align and snap the belt clip into the notches on either side of the handset. To remove, gently lift the clip from the notches. www.vtechphones.com • To purchase a headset, visit us on the web at www.
Getting to know the IS6110 Telephone base layout 1. FIND HANDSET 5. (USB port) If you misplace the handset, press Connects to the USB port at the this button to make the handset ring. computer to establish a connection To mute the ringing, press OFF. To between the telephone base and the stop the ringing, press the STOP computer. softkey on the handset, or press 6. TEL LINE JACK FIND HANDSET on the telephone Connects to your Home telephone base again. line for making and receiving calls. 2.
Getting to know the IS6110 Getting to know the IS6110 Status lights on the telephone base Name Color POWER Red PHONE IN USE IM/VoIP Red Red Indication light status Description On The telephone base is powered on. Off The telephone line is not in use. Blinking The telephone is ringing. On The telephone line is in use. Off The IS6110 phone software has not been started at the computer. On steady The IS6110 phone software has been started at the computer and it is ready to start IM/IV.
Getting to know the IS6110 Handset layout Audio output for telephone calls. 2. Softkey Press to select the action shown at the bottom of the screen. 3. /FLASH Press to get a dial tone. After pre-dialing a number, press to make a call. Press to answer call waiting. 4. Numeric keys On the keypad, the numbers are black on silver. While in numeric mode, they are used for dialing phone numbers, or entering numbers. Audio input for telephone calls. 8.
Getting to know the IS6110 Getting to know the IS6110 Handset status icons 1. Battery An animated battery icon is displayed when the battery is charging. 1 2 3 4 5 6 7 8. Speakerphone mode The speakerphone is in use. 9. Microphone muted 2. VMWI There are new voicemail messages. The microphone is disabled during a call. 3. Ringer off 8 Ringer volume is set to off. The handset will not ring when there is an incoming call. 4. Line in use Handset is on a call. 5.
Getting to know the IS6110 Using the handset Softkeys The handset has two softkeys serving multiple functions. The text shown above the softkeys indicates the current function of the keys. If no text is shown, then the key has no function at this time. Directory Messenge Shift-L Menu Basic navigation �� Use the NavKey (navigation key) to move around the menu screens. �� Press the center NavKey/SELECT/ to select a given option. �� Return to the idle screen at anytime by pressing OFF.
Getting to know the IS6110 Getting to know the IS6110 Using the handset Entering characters in a text field �� To change to uppercase input mode, press CAP and will be shown in the center of the softkey bar. The next character will be capitalized and then return to the previous input mode afterwards. Double click CAP until is shown in the center of the softkey bar to enter all characters in the uppercase. Double click CAP again to return to lowercase mode.
Getting to know the IS6110 Chart of characters Use the keypad and the chart below to enter a name (up to 16 characters).
Getting to know the IS6110 Getting to know the IS6110 Chart of characters Numeric mode: Left softkey UP LEFT TALK/FLASH Right softkey SELECT RIGHT DOWN OFF # 1 2 3 ( ) _ - + @ * 4 5 6 / : ; ‘ “ DEL ALT 7 8 9 ? ! , . % ENTER CAP SYM SPACE SPEAKER www.vtechphones.
Getting to know the IS6110 Symbol table Pressing SYM while in text entry mode will generate a chart of different symbols as shown in the following table. ~ ` ^ & ¥ ¦ | \ [ ] { } £ ¤ ¢ « » < = > € Translated table See page 73 for instructions on Dialing alphanumeric phone numbers. 39 Letters input Numbers translated A, B or C 2 D, E or F 3 G, H or I 4 J, K or L 5 M, N or O 6 P, Q, R or S 7 T, U or V 8 W, X Y or Z 9 www.vtechphones.
Telephone settings Ringer In this menu, you can change the ringer melody and ringer volume. You can also record and play your own sound clips. Ringer volume To adjust the handset ringer volume: While in idle mode, press the VOL / key on the side on the handset. -ORStep 1: Press the MENU softkey from the idle screen. Step 2: Press the , , and/or NavKeys to choose Ringer, then press the SELECT softkey or the center NavKey/SELECT/ .
Telephone settings Ringer melody In this menu, you can listen to the ringer melodies and set different ringer melodies for the incoming Home and VoIP calls. Step 1: Step 2: Step 3: Step 4: Step 5: Step 6: Step 7: Press the MENU softkey from the idle screen. Press the , , and/or NavKeys to choose Ringer then press the SELECT softkey or the center NavKey/SELECT/ . Press the up or down NavKey or to choose a Ringer Melody, then press the SELECT softkey or the center NavKey/SELECT/ .
Telephone settings Play or delete sound clips In this menu, you can play and delete musical ringers and sound clips using the microphone or audio cable. Step 3: Step 4: Step 5: Step 6: Press the MENU softkey from the idle screen. Press the , , and/or NavKeys to choose Ringer, then press the SELECT softkey or the center NavKey/SELECT/ . Press the up or down NavKey or to choose Play Sound Clips, then press the SELECT softkey or the center NavKey/SELECT/ .
Telephone settings Record sound clips You can record your own sound clip to use as a ringer through the handset microphone or the audio cable provided with the IS6110. The maximum recording time for each sound clip is 15 seconds. The enclosed VTech IS6110 CD-ROM software also provides sample sound clips for use. Insert the CD-ROM into your computer and screen a below will be displayed. Click the Browse the CD for additional ringers button and a sample sound clips window will be displayed (screen b below).
Telephone settings Record sound clips To record a sound clip using the audio cable: Step 1: Using the audio cable provided, plug the small end into the headset jack on the side of the handset (beneath the small rubber flap) and plug the large end into an audio port on your computer. Open a music player (e.g. Window Media player, Realplayer or iTunes) and play a song on the computer. The sound will be transmitted through the speaker of the handset.
Telephone settings Record sound clips �� The maximum record time for each ringer is 15 seconds. 45 To record a sound clip using the audio cable: Step 4: Press the up or down NavKey or to choose Record Sound Clip, then press the SELECT softkey or the center NavKey/SELECT/ . Step 5: Press the up or down NavKey or to choose Using Audio Cable. Press the SELECT softkey or the center NavKey/SELECT/ . The screen will display Insert audio cable into headset jack. Press RECORD to start.
Telephone settings Display In this menu you can change the wallpaper, color scheme and LCD brightness of the telephone. The handset is preset with a background picture (wallpaper) that will be displayed when the handset is in the idle screen. To choose a different wallpaper: Step 1: Press the MENU softkey on the main idle screen. Step 2: Press the , , and/or NavKeys to choose Display, then press the SELECT softkey or the center NavKey/SELECT/ .
Telephone settings Color scheme The color of the handset screen can be changed to different color schemes. To set the color scheme: Step 1: Press the MENU softkey on the main idle screen. Step 2: Press the , , and/or NavKeys to choose Display then press the SELECT softkey or the center NavKey/SELECT/ . Step 3: Press the up or down NavKey or to choose Color Scheme, then press the SELECT softkey or the center NavKey/SELECT/ . A list of color schemes will be shown.
Telephone settings LCD Brightness Display Wallpaper Color Scheme LCD Brightness BACK SELECT LCD Brightness BACK www.vtechphones.com Telephone settings The brightness of handset’s screen can be adjusted to suit different lighting conditions. To change the brightness of the handset screen: Step 1: Press the MENU softkey from the idle screen. Step 2: Press the , , and/or NavKeys to choose Display, then press the SELECT softkey or the center NavKey/SELECT/ .
Telephone settings Settings In this menu you can change the clock setting, key tone and IM alert tone of the telephone. You can remove the VMWI indicator manually if it is on when you do not have voicemail messages. You can also reset the telephone settings back to the defaults. Clock setting By default, the telephone clock is set by the clock of the computer it is connected to by the USB cord.
Telephone settings Clock setting �� If you enter an invalid time (e.g. 27:76), the entry will not be saved. �� Only the 12-hour clock format is accepted in the clock setting. Settings Clock Setting Key Tone IM Alert Tone Keypad Backlight Clear Voice Mail Default Settings BACK SELECT Settings Clock Setting Key Tone IM Alert Tone Keypad Backlight Clear Voice Mail Default Settings BACK PC CID Manual SELECT Manual Clock Input 07:11 PM BACK www.vtechphones.
Telephone settings Key tone The key tone is set to off by default. When the key tone is on, the handset will beep with each key press. To change the key tone setting: Step 1: Press the MENU softkey from the idle screen. Step 2: Press the , , and/or NavKeys to choose Settings, then press the SELECT softkey or the center NavKey/SELECT/ . Step 3: Press the up or down NavKey or to choose Key Tone, then press the SELECT softkey or the center NavKey/SELECT/ .
Telephone settings IM alert tone Telephone settings IM alert tone is turned off by default. When the IM alert tone is on, the handset will beep when there is an incoming instant message. To change the IM alert tone setting: Step 1: Press the MENU softkey from the idle screen. Step 2: Press the , , and/or NavKeys to choose Settings, then press the SELECT softkey or the center NavKey/SELECT/ .
Telephone settings Keypad backlight By default, the keypad backlight is turned on. To improve battery life during instant messaging, you might want to turn the backlight off. To change the backlight setting: Step 1: Press the MENU softkey from the idle screen. Step 2: Press the , , and/or NavKeys to choose Settings, then press the SELECT softkey or the center NavKey/SELECT/ . Step 3: Press the up or down NavKey or to choose Keypad Backlight, then press the SELECT softkey or the center NavKey/SELECT/ .
Telephone settings Clear voice mail Step 1: Step 2: Step 3: Step 4: Press the MENU softkey from the idle screen. Press the , , and/or NavKeys to choose Settings then press the SELECT softkey or the center NavKey/SELECT/ . Press the up or down NavKey or to choose Clear Voice Mail, then press the SELECT softkey or the center NavKey/SELECT/ . Press the up or down NavKey or to choose Yes and press the SELECT softkey or the center NavKey/SELECT/ to confirm. The VMWI icon will disappear from the idle screen.
Telephone settings Default settings �� Directory and call log entries will not be deleted when the default settings are restored.
Telephone settings Default settings table Default values Handset volume Level 3 Headset volume Level 2 Speakerphone volume Level 5 Ringer volume Level 6 Melody for Home call Melody #1 Melody for VoIP call Melody #2 Key tone OFF IM alert tone OFF Keypad backlight ON Telephone settings Parameter Wallpaper Color scheme Color scheme 1 LCD brightness Level 4 Clock setting Synchronized with PC Real time clock 12:00 AM VMWI Cleared Redial records Cleared www.vtechphones.
Messenger �� The name associated with the profile you are logged into will show on the title bar. �� Even if you change the nickname for any of your buddies in messenger, only the display name of the buddy will be shown on the IM buddy list of the IS6110 phone. �� The ONLINE tab will be displayed by default after you login to the messenger. If there is a chat activity, the ACTIVE CHAT WINDOW tab will be displayed after logging in.
Messenger Buddy status window Setting PC IS6110 phone Online Online Busy Busy Be right back Away Display of the buddy’s status on the IS6110 phone Shirley ONLINE Jane Doe Joe Mary Susan Smith CHAT OPTIONS Display of your status on the STATUS tab [ONLINE] [Busy] [BUSY] Be Right Back [Idle] [BE RIGHT BACK] Away [Idle] [AWAY] On the phone On Phone [Idle] [ON PHONE] Out to lunch Go To Lunch [Idle] [GO TO LUNCH] Appear offline Invisible The buddy will be shown only in the OFFLINE t
Messenger Buddy status window Offline All of the offline buddies and buddies who have signed into the messenger service with Appear offline status will be displayed in this window. IM and VoIP calls cannot be sent to a buddy with offline status. Shirley OFFLINE Annie David John Ryan Peter OPTIONS Status Your IM status will be shown on the STATUS tab. See Online on page 58 for details of status display.
Messenger Review instant messages Step 1: Shirley ACTIVE CHAT WINDOW �� Susan Smith �� CHAT CLOSE �� �� �� �� www.vtechphones.com The following features are NOT supported by your IS6110 phone for MSN/WLM/AIM: Add/modify/ remove buddies. Add/modify/ remove groups. New buddy invitation. Receive or send offline messages. Block buddy. Receive or send Emoticons. 60 Messenger While in idle mode, the icon will be shown on the screen to remind you there is an unread IM.
Messenger Send instant messages �� When there is an incoming or outgoing instant message from or to a buddy, the name of the buddy will be added in the ACTIVE CHAT WINDOW on the buddy list. �� The name of the buddy you are talking to will be shown on the title bar. �� You cannot send messages to buddies who are OFFLINE. Step 1: Step 2: Step 3: Step 4: Step 5: Step 6: Step 7: 61 Press the MENU softkey from the idle screen.
Messenger Incoming Home call while using IM in messenger Susan Smith > Hi Susan Smith > Hello! BUDDIES OPTIONS Incoming Call ANSWER www.vtechphones.com IGNORE �� While in the chat window, if there is an incoming Home call and VoIP call at the same time, only the incoming Home call will be displayed on the screen; the VoIP call will be declined automatically. But if the Home call is answered before the VoIP call is cancelled by the buddy, the VoIP call will be displayed.
Messenger Accept an incoming VoIP call �� �� If you receive two or more VoIP calls at the same time, only the first call will be accepted. The remaining call(s) will be rejected automatically. �� After you accept an incoming VoIP call, it may take a few seconds for the call to connect so that you can hear the caller. �� �� �� While in the idle screen and there is an incoming VoIP call, the handset will ring and the screen will display the name of the caller. /SPEAKER to accept the call.
Messenger VoIP calling Step 1: Step 2: Step 3: Step 4: Step 5: Step 6: �� Only the buddies in the ACTIVE CHAT WINDOW or ONLINE Shirley ONLINE Jane Doe Joe Mary Susan Smith CHAT OPTIONS Susan Smith > Hi VoIP Close BACK SELECT Shirley ONLINE Jane Doe Joe Mary Susan Smith VoIP Info History BACK www.vtechphones.com SELECT section can receive VoIP calls. �� Allow for a few seconds from the time you buddy accepts the call for your conversation to begin.
Messenger VoIP calling Step 7: �� During a VoIP conversation, you can send or receive messages only with the buddy you are having a VoIP call. �� Allow for a few seconds from the time you accept the call for your conversation to begin. �� To end a VoIP call, press the CANCEL softkey to return to the chat screen or press OFF to return to the idle screen.
Messenger VoIP/IM call from buddy outside the current buddy chat window Step 1: Step 3: Step 4: www.vtechphones.com BUDDIES OPTIONS Mary > Hi Susan Smith > Hello! BUDDIES OPTIONS Shirley ACTIVE CHAT WINDOW Mary Susan Smith CHAT CLOSE �� For details on how to access the chat window, see Steps 1-4 of Send instant messages on page 61. �� If there are multiple VoIP calls from different buddies, only the first call will be shown.
Messenger Incoming Home call while on a VoIP call If there is an incoming Home call while you are on a VoIP call, the phone will not ring through the speaker. There will be an audio alert to alert you of the new Home call. The screen will display Incoming call. If you subscribe to the caller ID service from your telephone company, the caller ID information will be displayed. �� Press /FLASH or the ANSWER softkey to answer the call and the VoIP call will end automatically.
Messenger Incoming VoIP call while on a Home call www.vtechphones.com Susan Smith is calling Messenger While on a call and there is an incoming VoIP call, the name of the buddy will be displayed on the screen. The phone alert will not ring through the speaker. There will be an audio alert to notify you of the new VoIP call. �� Press the ANSWER softkey to answer the VoIP call and the Home call will end automatically. �� Press the IGNORE softkey to ignore the VoIP call and return to the Home call.
Messenger �� For details on how to access buddy status window, see steps 1 and 2 in Send instant messages on page 61. Simultaneous incoming Home call and VoIP call while on a Home call VoIP call comes first The following scenario will only happen if you subscribe to call waiting. If you are on a Home call and there is an incoming VoIP call, the name of the caller will be displayed on the screen with an audio alert on the handset.
Messenger Multiple incoming VoIP calls while on a Home call Susan Smith is calling Press “ANSWER” to answer IV call and end phone call. ANSWER View buddy history Both the current and previous sessions of chat history for the selected buddy can be retrieved. The date and time of the chat history will be shown as well. All chat history is stored in your computer for up to six months.
Messenger Delete buddy history �� �� �� �� �� �� The following features are NOT supported by your IS6110 phone for MSN/Windows Live Messenger or AOL Instant Messenger: Add/modify/ remove buddies. Add/modify/ remove groups. New buddy invitation. Receive or send offline messages. Block buddy. Receive or send Emoticons. 71 Step 1: Step 2: Repeat Step 1-2 of View buddy history on page 70. Press the DELETE softkey. All the chat history of the selected buddy will be removed.
Telephone operation Making calls on the Home line Messenge Shift-L Menu �� www.vtechphones.com Telephone operation To make a regular telephone call, press /FLASH and confirm you hear a dial tone, then dial the number. -OR�� To use the speakerphone, press /SPEAKER, then dial the number. �� To predial (preview numbers before dialing), enter the numbers first. If you make a mistake while entering the numbers, press DEL to backspace and delete the number(s). �� After entering the number, press /FLASH.
Telephone operation Dialing alphanumeric phone numbers While entering a phone number in the pre-dial mode (preview numbers before dialing) or in the directory, the keypad is in numeric input mode by default and is shown in the center of the softkey bar. To enter a phone number that has letters (for example a plumbing company’s phone number might be: 555-PLUMBER): Step 1: Press CAP and will be shown in the center of the softkey bar.
Telephone operation Receiving calls on the Home line When the telephone is ringing, press /FLASH or the ANSWER softkey to answer the call. Press /SPEAKER if you want to answer using the speakerphone. After you answer the call, the screen displays the elapsed time of the call. If you subscribe to the caller ID service, see page 80 for caller ID information. �� Ending calls on the Home line While on a call, press OFF to end the call.
Telephone operation Volume �� The volume settings of the handset, headset or speakerphone are stored separately, so changing one of them will not affect the others. �� While the phone is idle, pressing the VOL / key will adjust the ringer volume. You can adjust the listening volume from the handset or headset/speaker volume during a call. While on a call using the handset, headset or speakerphone, press VOL / to adjust the listening volume and a volume bar will be displayed on the screen.
Telephone operation Redial Redial The telephone automatically saves the five most recently dialed numbers in the redial list. If there are more than five calls, the oldest entry is deleted to make room for the new call. Entries are displayed from the newest to the oldest. The most recently called number will be highlighted. You can review or redial the numbers on the redial list, or save the numbers into the directory. • • www.vtechphones.
Telephone operation Directory �� Press the BACK softkey anytime to return to the previous screen without saving. �� Editing or storing in the directory is automatically cancelled when there is an incoming call. �� See page 73 for instructions on how to enter an alphanumeric phone number. • Duplicated number will be displayed if you try to save the telephone number which has already been stored in the directory, Directory is a phonebook for storing names and telephone numbers.
Telephone operation Search and review a directory entry Step 1: Step 2: Step 3: Step 4: Step 6: �� Press OFF to return to the idle screen. Directory Search Add BACK SELECT Directory Jane Doe Telephone operation Step 5: Press the MENU softkey from the idle screen. Press the , , and/or NavKeys to choose Directory, then press the SELECT softkey or the center NavKey/SELECT/ . Press the up or down NavKey or to choose Search, then press the SELECT softkey or the center NavKey/SELECT/ .
Telephone operation Edit a directory entry �� Pressing ALT or CAP in the text entry mode to choose between lowercase, uppercase and numeric modes. The center of the softkey bar will display the mode which is activated. For details, see Entering characters in a text field on page 35. �� Pressing SYM in text entry mode will generate a chart of different symbols. Use the NavKey to scroll through the options and press the SELECT softkey to insert the symbol.
Telephone operation Caller ID operation Caller ID with call waiting This product can be used with regular caller ID service, or this product’s other features can be used without subscribing to either caller ID service or combined caller ID with call waiting service. There are fees for caller ID services, and they may not be available in all areas. If you subscribe to caller ID service, you may see the caller’s number or the caller’s name and number.
Telephone operation Call log • Due to regional service differences, caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their name and/or telephone number. �� Press the BACK softkey to return to the previous screen, or press OFF to return to the idle screen. The IS6110 telephone has a call log that can hold a maximum of 50 incoming call records, with each entry consisting of up to 24 digits and 16 characters.
Telephone operation Save call log entry to the directory Step 1: Step 2: Step 3: Step 4: Make call log entries ready to dial or store Although the call log entries you receive have ten digits (the area code plus the seven-digit number) in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or save from the call log.
Telephone operation Delete call log entry Step 1: Step 2: Step 3: Step 4: Press the MENU softkey from the idle screen. Press the , , and/or NavKeys to choose Call log, then press the SELECT softkey or the center NavKey/SELECT/ . The first call log record will be displayed. -ORPress the down NavKey to access the call log directly while in the main idle screen. Press the up or down NavKey or to choose the desired entry to delete.
Handset screen display messages The battery is low. IS6110 software is not launched You’ve tried to login to the messenger through the handset while the IS6110 software is not launched at the computer. Fail to connect to Home line The handset cannot make a Home call or answer an incoming call. Directory empty The directory is empty. Call log empty The call log is empty. Redial empty The redial list is empty Directory full The directory is full.
Handset screen display messages Recording completed The recording is completed. Record cancelled The recording is cancelled when pressed . Place in charger Put the handset into the charger because the battery is low. Charging... The handset is charging. USB is not connected There is no USB connection between the telephone base and the computer. Transmission error! There was a transmission problem when you tried to send out a message. Password error! The login password is wrong.
Troubleshooting If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call VTech Communications at 1 (800) 595-9511; in Canada, visit our website at www.vtechcanada. com, or call VTech Telecommunications Canada Ltd. at 1 (800) 267-7377. Suggestion My telephone does not work at all. �� Make sure the battery is installed and charged correctly (see pages 5 to 6).
Troubleshooting Problem Suggestion The battery does not �� Make sure the handset is placed in the charger correctly. The CHARGE light on the handset charge in the handset charger should be on. or the handset battery �� Remove and re-insert the battery. If that still does not work, it may be necessary to purchase does not accept charge. a new battery. Please refer to the Install handset battery section (see page 5) of this user’s manual. �� The telephone might be malfunctioning.
Troubleshooting Problem Suggestion There is no dial tone. �� �� �� �� The telephone does not ring when there is an incoming call. �� Make sure the ringer is on. (See page 40 for handset). �� Make sure the telephone line cord and power adapter are plugged in properly (see page 3). �� The cordless handset may be too far from the telephone base. Move it closer to the telephone base. �� There may be too many extension phones on the telephone line to allow all of them to ring simultaneously.
Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. (continued) �� Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply). �� The telephone line cord might be malfunctioning. Try installing a new telephone line cord. �� Re-install the battery and place the cordless handset in the handset charger.
Troubleshooting Suggestion There is noise or interference during a telephone conversation. �� The handset may be out of range. Move it closer to the telephone base. �� Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. �� Other electronic products can cause interference to your cordless telephone.
Troubleshooting Problem Suggestion I hear other calls when using the telephone. �� Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise in the cordless handset, and none of the keys or buttons work. �� Make sure the telephone line cord is plugged in securely. My caller ID features are not working properly.
Troubleshooting Suggestion My cordless handset beeps and is not performing normally. �� Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet not controlled by a wall switch. �� Move the cordless handset closer to the telephone base. It may be out of range. �� Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and plug it back in again.
Troubleshooting Problem Suggestion The IM/VoIP light on the telephone base is off. �� The IM/VoIP light on the telephone base will be on only when the IS6110 phone software has been started on the computer. First, make sure the USB cable is securely plugged into the telephone base and the computer, then start the IS6110 phone software on the computer. My call is being dropped. - ORI cannot switch between the earpiece and speakerphone.
Troubleshooting Problem Suggestion I cannot login to AIM. �� Try Step 2 of the Log onto the IS6110 phone software on page 25. �� If you have correctly entered your AIM Screen Name and Password but you are unable to login to your AIM account through the IS6110 phone software, try to login the AIM on the computer. If you are still unable to login your account, then there may be a problem with the Internet settings.
Troubleshooting Problem Suggestion After the IS6110 phone is connected to the computer, there is no sound from the speaker while playing a song from a music player on the computer. -ORI got a warning message with a Sound button on the IS6110 Base and Audio field in the Status tab of the IS6110 phone software. �� The system mistakenly uses IS6110 as the default sound device. This will only happen for Windows Vista users. A Sound button with warning message of Computer speakers disabled.
Troubleshooting Problem Suggestion I am unable to login or chat using AIM or MSN/WLM. Step 1: Make sure that the PC is turned on and logged into Windows. Ensure USB cable is properly connected at both ends and that the IS6110 software is running. If you are using a USB hub or docking station, try connecting the USB cable directly to the PC or use a USB hub with an power adapter. Step 2: Make sure you have an AIM or MSN/WLM account already set up. Step 3: Open browser and go to www.vtechphones.
Troubleshooting Problem Suggestion I am unable to make a VoIP call using AIM or MSN/WLM. Step 1: Step 2: Step 3: Step 4: Step 5: Step 6: 97 Make sure that the PC is turned on and logged into Windows. Ensure USB cable is properly connected at both ends and that the IS6110 software is running. If you are using a USB hub or docking station, try connecting the USB cable directly to the PC or use a USB hub with an power adapter. Make sure you have an AIM or MSN/WLM account already set up.
Troubleshooting Problem Suggestion PC Software is busy shows on the display when I try to send a message. Step 1: Press the MSNGR softkey to return to the chat window. Although the screen has gone back to the idle screen, your message should have been sent. Step 2: Shut down the software and re-launch IS6110 software. 98 Appendix www.vtechphones.
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display Connecting. The user cannot access any function on the handset. Not available will be displayed if access is denied.
About cordless telephones • • • • • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Warranty 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? To obtain warranty service in the United States of America, please call 1 (800) 595-9511; In Canada, please dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product controls and features may save you a service call.
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool). 5.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC.
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536 - 1928.448 MHz Telephone base: 1921.536 - 1928.448 MHz Receive frequency Handset: 1922.470 - 1929.312 MHz Telephone base: 1922.470 - 1929.312 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 141.0mm X 63.0mm X 28.8mm Telephone base: 151.5mm X 115mm X 40.
Index A About cordless telephones 100 Accept an incoming VoIP call 63 Active chat window 57 Add a new entry in the directory 77 B Basic navigation 35 Before you begin 1 Belt clip 30 Belt clip & headset (optional) Buddy status window 57 30 C Caller ID operation 80 Caller ID with call waiting 80 Call log 81 Charge handset battery 6 Chart of characters 37 Check and download the IS6110 phone software 20 Clear voice mail 54 Clock setting 49 Color scheme 47 D Default settings 55 Default settings table 56 Dele
Index L LCD Brightness 48 Log onto the IS6110 phone software 24 Logout MSN/WLM/AIM 71 M Maintenance 99 Make call log entries ready to dial or store 82 Making calls on the Home line 72 Messenger 57 Minimum requirements 1 Multiple incoming VoIP calls while on a Home call 70 Mute 74 O Offline 59 Online 58 Operating range 99 P Parts checklist 2 Play or delete sound clips 107 42 R Receiving calls on the Home line Record sound clips 43 Redial 76 Review instant messages 60 Ringer 40 Ringer melody 41 Ringer vo
Index U Using the handset 35 V View buddy history 70 View buddy information 71 VoIP/IM call from buddy outside the current buddy chat window VoIP call comes first 69 VoIP calling 64 Volume 75 66 W Wallpaper 46 Warranty 100 www.vtechphones.
Info VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
