Owner manual
Watlow EZ-ZONE
®
PM Integrated Controller • 154 • Chapter11Appendix
Troubleshooting Alarms, Errors and Control Issues
Indication Description Possible Cause(s) Corrective Action
Alarm won’t clear or
reset
Alarm will not clear or reset
with keypad or digital input
•Alarmlatchingisactive
•Alarmsettoincorrectoutput
•Alarmissettoincorrectsource
•Sensorinputisoutofalarmsetpoint
range
•Alarmsetpointisincorrect
•Alarmissettoincorrecttype
•Digitalinputfunctionisincorrect
•Resetalarmwhenprocessiswithin
range or disable latching
•Setoutputtocorrectalarmsource
instance
•Setalarmsourcetocorrectinputin-
stance
•Correctcauseofsensorinputoutof
alarm range
•Setalarmsetpointtocorrecttrip
point
•Setalarmtocorrecttype:process,de-
viation or power
•Setdigitalinputfunctionandsource
instance
Alarm won’t occur Alarm will not activate output •Alarmsilencingisactive
•Alarmblockingisactive
•Alarmissettoincorrectoutput
•Alarmissettoincorrectsource
•Alarmsetpointisincorrect
•Alarmissettoincorrecttype
•Disablealarmsilencing,ifrequired
•Disablealarmblocking,ifrequired
•Setoutputtocorrectalarmsource
instance
•Setalarmsourcetocorrectinputin-
stance
•Setalarmsetpointtocorrecttrip
point
•Setalarmtocorrecttype:process,de-
viation or power
[AL;E1] Alarm Error
[AL;E2]
[AL;E3]
[AL;E4]
Alarm state cannot be deter-
mined due to lack of sensor
input
•Sensorimproperlywiredoropen
•Incorrectsettingofsensortype
•Calibrationcorrupt
•Correctwiringorreplacesensor
•Matchsettingtosensorused
•Checkcalibrationofcontroller
[AL;L1] Alarm Low
[AL;L2]
[AL;L3]
[AL;L4]
Sensor input below low alarm
set point
•Temperatureislessthanalarmset
point
•Alarmissettolatchingandanalarm
occurred in the past
•Incorrectalarmsetpoint
•Incorrectalarmsource
•Checkcauseofundertemperature
•Clearlatchedalarm
•Establishcorrectalarmsetpoint
•Setalarmsourcetopropersetting
[AL;h1} Alarm High
[AL;h2]
[AL;h3]
[AL;h4]
Sensor input above high
alarm set point
•Temperatureisgreaterthanalarm
set point
•Alarmissettolatchingandanalarm
occurred in the past
•Incorrectalarmsetpoint
•Incorrectalarmsource
•Checkcauseofovertemperature
•Clearlatchedalarm
•Establishcorrectalarmsetpoint
•Setalarmsourcetopropersetting
[Er;i1] Error Input
[Er;i2]
Sensor does not provide a
valid signal to controller
•Sensorimproperlywiredoropen
•Incorrectsettingofsensortype
•Calibrationcorrupt
•Correctwiringorreplacesensor
•Matchsettingtosensorused
•Checkcalibrationofcontroller
Limit won’t clear or
reset
Limit will not clear or reset
with keypad or digital input
•Sensorinputisoutoflimitsetpoint
range
•Limitsetpointisincorrect
•Digitalinputfunctionisincorrect
•Correctcauseofsensorinputoutof
limit range
•Setlimitsetpointtocorrecttrippoint
•Setdigitalinputfunctionandsource
instance
[Li;E1] Limit Error
Limit state cannot be deter-
mined due to lack of sensor
input, limit will trip
•Sensorimproperlywiredoropen
•Incorrectsettingofsensortype
•Calibrationcorrupt
•Correctwiringorreplacesensor
•Matchsettingtosensorused
•Checkcalibrationofcontroller
[Li;L1] Limit Low
Sensor input below low limit
set point
•Temperatureislessthanlimitset
point
•Limitoutputslatchandrequirereset
•Incorrectalarmsetpoint
•Checkcauseofundertemperature
•Clearlimit
•Establishcorrectlimitsetpoint
[Li;h1] Limit High
Sensor input above high limit
set point
•Temperatureisgreaterthanlimitset
point
•Limitoutputslatchandrequirereset
•Incorrectalarmsetpoint
•Checkcauseofovertemperature
•Clearlimit
•Establishcorrectlimitsetpoint
Chapter 11: Appendix