User guide
Watlow EZ-ZONE
®
PM PID Controller • 108 • Appendix
Chapter 10: Appendix
Troubleshooting Alarms, Errors and Control Issues
Indication Description Possible Causes Corrective Action
Alarm won’t clear or reset Alarm will not clear or reset
with keypad or digital input
•Alarmlatchingisactive
•Alarmsettoincorrectoutput
•Alarmissettoincorrect
source
•Sensorinputisoutofalarm
set point range
•Alarmsetpointisincorrect
•Alarmissettoincorrecttype
•Digitalinputfunctionisincor-
rect
•Resetalarmwhenprocessis
within range or disable latching
•Setoutputtocorrectalarm
source instance
•Setalarmsourcetocorrectin-
put instance
•Correctcauseofsensorinput
out of alarm range
•Setalarmsetpointtocorrect
trip point
•Setalarmtocorrecttype:pro-
cess, deviation or power
•Setdigitalinputfunctionand
source instance
Alarm won’t occur Alarm will not activate output •Alarmsilencingisactive
•Alarmblockingisactive
•Alarmissettoincorrectout-
put
•Alarmissettoincorrect
source
•Alarmsetpointisincorrect
•Alarmissettoincorrecttype
•Disablealarmsilencing,ifre-
quired
•Disablealarmblocking,ifre-
quired
•Setoutputtocorrectalarm
source instance
•Setalarmsourcetocorrectin-
put instance
•Setalarmsetpointtocorrect
trip point
•Setalarmtocorrecttype:pro-
cess, deviation or power
[AL;E1] Alarm Error
[AL;E2]
[AL;E3]
[AL;E4]
Alarm state cannot be deter-
mined due to lack of sensor
input
•Sensorimproperlywiredor
open
•Incorrectsettingofsensortype
•Calibrationcorrupt
•Correctwiringorreplacesensor
•Matchsettingtosensorused
•Checkcalibrationofcontroller
[AL;L1] Alarm Low
[AL;L2]
[AL;L3]
[AL;L4]
Sensor input below low alarm
set point
•Temperatureislessthan
alarm set point
•Alarmissettolatchingandan
alarm occurred in the past
•Incorrectalarmsetpoint
•Incorrectalarmsource
•Checkcauseofundertempera-
ture
•Clearlatchedalarm
•Establishcorrectalarmset
point
•Setalarmsourcetoproperset-
ting
[AL;h1} Alarm High
[AL;h2]
[AL;h3]
[AL;h4]
Sensor input above high alarm
set point
•Temperatureisgreaterthan
alarm set point
•Alarmissettolatchingandan
alarm occurred in the past
•Incorrectalarmsetpoint
•Incorrectalarmsource
•Checkcauseofovertempera-
ture
•Clearlatchedalarm
•Establishcorrectalarmset
point
•Setalarmsourcetoproperset-
ting
[Er;i1] Error Input
Sensor does not provide a valid
signal to controller
•Sensorimproperlywiredor
open
•Incorrectsettingofsensortype
•Calibrationcorrupt
•Correctwiringorreplacesensor
•Matchsettingtosensorused
•Checkcalibrationofcontroller