Owner's manual

WATLOW IND. WATROD Duct Heater Installation & Maintenance Manual
I&M NUMBER: 316-42-6-1 Page: 11
Date:6/11/2008 Rev: 3.00
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WATLOW IND.n # 6 INDUSTRIAL LOOP RD. n HANNIBAL MO, 63401n PHONE [phone] n FAX [phone]
2. Prior approval and an RMA number is needed when returning any unused product for credit. Make sure
the RMA number is on the outside of the carton, and on all paperwork. Return all material Freight
Prepaid basis.
3. Stock heaters and accessories which have not been used or modified can be returned to the plant for a
20% restocking charge. Modified stock units can only be returned, if they are not permanently modified,
for a minimum 30% restocking charge.
4. All stock and modified stock must have a date code no later than 2 years from the date of shipment.