Manualshelf

User Manual

ManualsBrandsWD ManualsWD Walmart for BusinessMy Passport WDBAMJ2500AGY 250GB Network Hard Drive - External - Portable - USB 3.0 - Black
51525354555657585960
14
Problems and Solutions
Password
I forgot the Wi-Fi password of my drive.
Reset the drive to its default settings by powering on the drive, pressing the Power and
WPS buttons at the same time for about 10 seconds until the Power LED blinks.
Once the drive has powered up completely and the Wi-Fi LED turns blue, enter the default
Wi-Fi password, which is the last 8 characters of the serial number. The serial number of
your My Passport Wireless Pro/My Passport Wireless SSD is printed on the product label
located on the bottom of the device.
Name
What is the difference between the Wi-Fi name and the drive
name?
The Wi-Fi name is also known as the SSID (Service Set Identifier) and is used to connect to
the Wi-Fi network before you access the drive. The Wi-Fi screen allows you to change the
Wi-Fi name. (See “Viewing or Changing the Drive’s Advanced Wi-Fi Settings”.)
The drive name is the name a DLNA device or other computer uses to access the drive's
contents. This is NOT the same as the Wi-Fi name. You must be connected to the Wi-Fi
network before you can access the drive. The Admin screen enables you to change the
drive name. (See “Changing the Password and Device Name”.)
Connections
I disconnected the drive from the WD My Cloud Mobile app.
Do I have to set up the connection to the mobile app next
time?
No. As long as you set up the connection previously, and your mobile device is wirelessly
connected to the drive, there is no need to set up the device again.
I took my drive out of range and the connection was lost.
If the drive is configured for home or hotspot mode, when you bring the drive back into
range, it will automatically reconnect to the same wireless network. If the drive was
configured in direct connection mode, make sure the Wi-Fi LED is blue and your device can
reconnect to it.
I want to share content on my drive with other wireless
devices in my house.
Connect the drive in home network mode to your home Wi-Fi network. Devices already
connected to the drive may automatically connect to your home network (if previously
Problems and Solutions
My Passport Wireless Pro/My Passport Wireless SSD
User Manual
50