User Manual

Power Button
Function
Device Operation
Press and Hold
for 5 Seconds
When the power button is held for at least five seconds, the system will force a
shut down without any consideration for gracefully stopping services or clearing
cache.
Reset Button
On the rear panel of your My Cloud Home device, there is a Reset Button above the
USB port(s). This is a tiny recessed button that requires something similar to the
pointy end of a paper clip to be pressed.
Table 1.4
Reset Button
Function
Device Operation
Press for 1 to 29
seconds
During this function the My Cloud Home device will reboot, momentarily making it
inaccessible. This process does not delete data.
Press for 30 to
50 seconds
This function will demote the Device Owner to a Device User in order to change
ownership of the My Cloud Home device. This does not delete data and each user
still has access to their data. However, when this process occurs, the next user to
go through the setup process on the device becomes the device owner. The
remaining users on the device are unchanged.
Press for at
least 60
seconds
Caution! This process will delete all data, all Device Users and the Device Owner.
The unit will be reset to factory default settings and will need to be set up using
your online My Cloud Account (My Cloud Home Device Setup). A new Device
Owner will be set when the next person sets up the device through a My Cloud
account. Reset has completed once the LED has gone through a period of rapid
blinking and returned to a state of solid white.
USB Port(s)
These USB ports are not designed to connect a My Cloud Home device directly to a
host computer system.
My Cloud Home – This device comes with one USB Type-A port on the back panel
that supports USB 3.0.
My Cloud Home Duo – This device comes with two USB Type-A ports on the back
panel that support USB 3.0.
Ethernet Port
1. Activity LED: Looking at the Ethernet port, the LED on the top right is the
"Activity" LED. It describes the activity happening with your connection by
blinking or staying a solid color. When it is illuminated, the Activity LED is
always green in color.
About Your My Cloud Home Device
My Cloud Home / My Cloud Home Duo
User Manual
6