User Manual

▪ A picture of the My Cloud Home device and its corresponding Security Code
should be displayed. This Security Code is noted on the Quick Install Guide
and on the barcode label on the bottom of the unit.
Note: If your My Cloud Home device is not automatically detected, follow these 4 steps:
1.
Press the Enter Your Device Code option noted below the Desktop App and Mobile App
options.
2. Enter the Security Code from the Quick Install Guide that came with the My Cloud Home
device. The Security Code is also on the barcode label on the bottom of the unit.
3.
After entering the security code, Press Search.
4.
The One More Thing dialog box opens, Press Continue.
5. The All Done page now opens with the following options:
▪ Download the My Cloud Home mobile app from either the Apple
®
App
Store
SM
or Google Play
®
store.
▪ Download the My Cloud Home Desktop App.
▪ To continue using the MyCloud.com Web App.
Now that the initial setup is done, the My Cloud Home device can be accessed and
configured using three different My Cloud tools:
▪ My Cloud Home Mobile App – provides robust access and product management on
Android and iOS platforms.
▪ MyCloud.com Web App – provides quick access via an Internet browser on
different operating systems and does not require software installation.
▪ My Cloud Home Desktop App – provides quick and basic folder access through a
Windows or Mac personal computer.
My Cloud Home Mobile App
Follow these steps to download and begin using the My Cloud Home mobile app:
1. The All Done page now opens with the option to get the My Cloud Home
mobile app from either the Apple
®
App Store
SM
or Google Play
®
store. Select
which store is appropriate for your device.
2. Once installed, tap the My Cloud icon (illustrated below) created on your mobile
device.
3. When launching the App on a mobile device, the Welcome To My Cloud page
will launch. This page provides the options to Get Started or Sign In.
a. If the My Cloud Home mobile app is not 'Signed In', use your My Cloud
Account Username and Password to 'Sign In'.
b. If the My Cloud mobile app is still 'Signed In' from previous use, the My
Cloud mobile app will bypass the Sign In page and go directly to the Files
screen.
4. Content accessibility is now available through the My Cloud Home mobile app.
Getting Started
My Cloud Home / My Cloud Home Duo
User Manual
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