User Manual

Table Of Contents

MyCloud.com Web App

Follow these steps to access a My Cloud Home device with the MyCloud.com web app:

1. When presented with the option to download the Desktop App or Mobile App,

to continue using the web app, Click My Cloud Online listed below these other

options.

2. Your My Cloud Account is the MyCloud.com web app. Content accessibility is

now available through the web app.

My Cloud Home Desktop App

The My Cloud Home desktop app is a process that installs the WD Discovery software. A My

Cloud Home device is then accessed through the WD Discovery software. This process

requires access to the Internet and a 64-bit Operating System for the personal computer

(Reference Table 1.1). Follow these steps:

1. On the All Done page, select the My Cloud Home Desktop App option.

2. This will download the WD Discovery software, which is used to install the My

Cloud Home desktop app.

3. Install and setup the WD Discovery software with your My Cloud account

information.

4. From the WD Discovery menu, Click on Apps.

5. Click the My Cloud app option. This will begin the My Cloud Home desktop

installation in conjunction with the WD Discovery software.

6. When prompted, enter your My Cloud account information.

7. This will create a desktop icon. Use this icon to access the My Cloud Home

device.

8. When accessing and navigating the contents of a My Cloud Home device

detected in the WD Discovery software, Windows

will use Windows Explorer

and macOS

will use Finder

Registering Your Device

You can easily register your drive by visiting us online at: register.wdc.com.

Getting Started

My Cloud Home / My Cloud Home Duo

User Manual