User Manual

Backup – USB Device
The contents of a USB storage device can be backed-up to a My Cloud Home
device. This backup feature is only available through the My Cloud Home mobile
app.
USB Connectivity Note: Although My Cloud Home Duo has two USB ports, only one
USB attached device will be accessible for data transfer.
My Cloud Home Mobile App
After connecting a USB storage device, the My Cloud Home mobile app will display a
message that the device is connected. The My Cloud Home desktop app and the
MyCloud.com web app will not prompt for this action. To perform this mobile app process,
follow these steps:
1. Tap the Activity icon on the bottom menu bar.
2. Tap the USB Device Found function.
3. When prompted with the Copy USB Files dialog box, Tap the COPY ALL FILES
button.
a. To end this process now, Tap the large X in the upper left corner of the
Copy USB Files dialog box.
4. After agreeing to the USB copy process, the Copying from... dialog box will
open.
a. This dialog box will show the progress of the copy process. To close the
dialog box, Tap the OK button. The copy process will continue in the
background.
b. To re-open the copy process dialog box, Tap on the Home icon on the
bottom menu bar.
c. On the Home screen, Tap the option USB device plugged in. This will open
the Copying from... dialog box to show the current USB copy progress.
5. When the copy process is done, the contents will be in a new folder with the
date the contents were copied.
6. The contents of the USB copy can be viewed through the Files or Photos menu
options on the bottom menu bar.
Sync Online Cloud Content
The Social and Cloud Import is a process that syncs the contents from a cloud service, such
as Dropbox
™
, Google Drive
™
or OneDrive
®
onto a My Cloud Home device. Social and Cloud
Import works in conjunction with the MyCloud.com web app. Before you begin this process
you must already have an account with the cloud service that you want to synchronize to
the My Cloud Home device.
To enable and
configure Social and Cloud Import on a personal computer, follow these
steps:
1. Access mycloud.com and sign-in to your My Cloud account.
2. On the left menu, Click the SERVICES option.
3. Under the Services section, Click the Enable button for the Social and Cloud
Import option. Then Click the I AGREE button for the Terms of Service.
4. Click the
Configure button for Social and Cloud Import. This will redirect to the
Social and Cloud Import page.
Backup, Sync & Add Content
My Cloud Home / My Cloud Home Duo
User Manual
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