User Manual

Device Configuration
Warning! Altering the Device Configuration or disk configuration will delete all data, users and the
owner on your My Cloud Home device. The unit will be reset to factory default and will need to be
setup using your online My Cloud Account. (My Cloud Home Device Setup)
To modify the disk configuration for a My Cloud Home Duo, follow these steps:
1. Through the MyCloud.com web app, navigate to the menu on the left side of
the browser page and select the Settings option. This will open the Settings
window.
2. Click on the CURRENT DEVICE section.
3. Click Device
Configuration. This will display the current disk configuration and an
option to change the disk
configuration.
4. Click the disk configuration of choice you want to use.
a. See the Managing Storage section for more details on available disk
configurations.
5. After making a selection to change the disk configuration, a prompt will request
that a Factory Reset must be done. To continue with this process, Click the
Factory Reset button.
6. As
confirmation that you want to continue with this process, a confirmation
code box appears. Enter the provided confirmation code in the required fields.
Then Click the Confirm button.
7. A set of instructions will appear. Read the instructions, then Click the Factory
Reset button.
8. This will begin the Factory Reset process and change the disk
configuration.
The MyCloud.com web app will exit you out of your My Cloud Account. Follow
the My Cloud Home setup process.
Reboot Device
1. Through the MyCloud.com web app, navigate to the menu on the left side of
the browser page and select the Settings option. This will open the Settings
window.
2. Click the CURRENT DEVICE section.
3. Select the Reboot Device option. This will open the Reboot Device menu.
4. Select the Reboot Device button.
5. The
notification "Please wait, rebooting in progress..." will appear. This
notification will disappear when the process has completed.
Remote Shut Down
Note: Once the My Cloud Home device is shut down, it is no longer accessible and the
content on the device is not accessible until it is restarted. The My Cloud Home device
cannot be restarted remotely.
To shut down the My Cloud Home device through the MyCloud.com web app, follow these
steps:
1. Through the MyCloud.com web app, navigate to the menu on the left side of
the browser page and select the Settings option. This will open the Settings
window.
2. Click the CURRENT DEVICE section.
3. Select the Shutdown Device option. This will open the Shutdown Device menu.
Device Settings
My Cloud Home / My Cloud Home Duo
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