User Manual
Table Of Contents
- Accessing Online Support
- Table of Contents
- About Your My Cloud Home Device
- Getting Started
- Backup, Sync & Add Content
- Search & Viewing Content
- Deleting Content
- Sharing Content
- Invite or Remove a User
- Device Settings
- Personal Settings
- Managing Services
- Additional Features & Functions
- FAQ
- Compliance and Warranty Information
- Index
4. Select the Shutdown Device button.
Erase All Data & All Users
Warning! Performing this function will delete all data, users and the owner on your My Cloud Home
device. The unit will be reset to factory default and will need to be setup using your online My Cloud
Account. (My Cloud Home Device Setup)
To perform this function on your My Cloud Home device from the MyCloud.com web app,
follow these steps:
1. Through the MyCloud.com web app, navigate to the menu on the left side of
the browser page and select the Settings option. This will open the Settings
window.
2. Click on the CURRENT DEVICE section.
3. Click the Erase All Data & All Users option.
4. As
confirmation that you want to continue with this process, a confirmation
code box appears. Enter the provided confirmation code in the required fields.
Then Click the Confirm button.
5. A set of instructions will appear. Read the instructions, then Click the Factory
Reset button.
6. This will begin the Factory Reset process. The MyCloud.com web app will log
you out of your account. Follow the My Cloud Home setup process.
Device Settings
My Cloud Home / My Cloud Home Duo
User Manual
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