User Manual

Edit Profile Picture
This process will affect the Profile Picture as seen through the My Cloud Home mobile app
and MyCloud.com web app.
To add or edit the Profile Picture for a My Cloud Home account through the MyCloud.com
web app, follow these steps:
1. Through the MyCloud.com web app, navigate to the menu on the left side of
the browser page and select the Settings option. This will open the Settings
window.
2. Under the PERSONAL SETTINGS section, your
Profile Abbreviation or the Profile
Picture currently being used will display.
a. A
Profile Abbreviation of the My Cloud account name is used by default
until it is modified to an image.
3. Select the pencil icon that overlaps the Profile Abbreviation or Profile Picture.
4. A
file explorer window from the operating system will open. Navigate to the
image file that will be used as the new Profile Picture.
a. Note: The image file must be less than 30KB in size.
5. Select the image
file.
6. After making the selection, the file explorer window will close, and the new
image will be visible as the
Profile Picture within the MyCloud.com web app
and the My Cloud Home mobile app.
7. Select the X icon to close the Settings window.
Edit My Cloud Account Name
1. Through the MyCloud.com web app, navigate to the menu on the left side of
the browser page and select the Settings option. This will open the Settings
window.
2. Under the PERSONAL SETTINGS section, the My Cloud account name is separated
into two
fields: First Name and Last Name.
3. Select either the current First Name or Last Name. This will expand the field to
include a check mark (✔) or an X.
4. Edit either name and then select the check mark (✔) to save or the X to cancel.
5. Select the X icon to close the Settings window.
Change My Cloud Account Password
Caution! Changing the password for a My Cloud account will affect the login password for
the My Cloud Home mobile app, My Cloud Home desktop app and the MyCloud.com web
app. This process is
not the same as the Set Passcode feature in the My Cloud Home mobile
app.
To change the password for your My Cloud account, follow these steps:
1. Through the MyCloud.com web app, navigate to the menu on the left side of
the browser page and select the Settings option. This will open the Settings
window.
2. Under the PERSONAL SETTINGS section, My Cloud account information will
display. Select the Change Password option.
3. Under the Change Password section, enter the new password in the New
field
and Confirm field. Then Select the Change Password button.
4. The My Cloud account password has been updated.
5. Select the X icon to close the Settings window.
Personal Settings
My Cloud Home / My Cloud Home Duo
User Manual
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