User Manual

11
Additional Features & Functions
▪ Remove a Device Owner
▪ App Permissions
▪ Managing Storage
▪ RMA - Replacing a Drive
Remove a Device Owner
The removal of a Device Owner can only be done through the Reset Button on the
device – this cannot be done through software. This process does not delete data
and each user still has access to their content.
1. Press and hold the Reset button for a duration of 30 to 50 seconds.
Warning! Holding the Reset button for 60 seconds or more will delete all data, all Device Users
and the Device Owner!
2. This function will demote the Device Owner to a Device User.
3. The next new user to go through the software setup process becomes the
device owner.
App Permissions
By default, the My Cloud Home mobile app enables access to the following features
of your mobile device:
▪ iOS: Photos, Notifications, Background App Refresh and Cellular Data.
▪ Android: Camera, Contacts, Location, Phone, Storage and
Notifications.
Important Note: By default Cellular Data is not used for transferring content. The My
Cloud Home mobile app uses a Wi-Fi
®
connection for this purpose.
To access these settings, follow these steps:
1. Access the My Cloud Home mobile app.
2. Tap the More icon on the right side of the bottom menu bar. Then Tap the
Settings icon.
3. Under the APP SETTINGS section, Tap the option Manage Settings.
4. This will open the My Cloud Home mobile app permissions section of the
operating system
specific to your mobile device. Follow the directions from the
operating system to change these settings.
Managing Storage
The My Cloud Home Duo device allows for disk configuration changes through the
MyCloud.com web app - this functionality is not available through the Mobile App
or Desktop App.
Caution! Any change to the disk configuration will erase all data on the device.
▪ My Cloud Home device does not support any special disk configurations.
Additional Features & Functions
My Cloud Home / My Cloud Home Duo
User Manual
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