User Manual

Table Of Contents

Erase All Data & All Users..................................................................................................26

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9 Personal Settings......................................................................................... 27

My Cloud Home Mobile App.........................................................................................27

Edit Proﬁle Picture.............................................................................................................27

Edit My Cloud Account Name.......................................................................................... 27

Change My Cloud Account Password.............................................................................28

Set Passcode..................................................................................................................... 28

MyCloud.com Web App................................................................................................28

Edit

Proﬁle Picture.............................................................................................................29

Edit My Cloud Account Name..........................................................................................29

Change My Cloud Account Password.............................................................................29

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10 Managing Services.....................................................................................30

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11 Additional Features & Functions................................................................ 31

Remove a Device Owner............................................................................................... 31

App Permissions............................................................................................................. 31

Managing Storage...........................................................................................................31

RMA - Replacing a Drive................................................................................................32

Removing........................................................................................................................... 32

Adding................................................................................................................................33

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12 FAQ..............................................................................................................35

Power Adapter Compatibility.......................................................................................35

How to get an RMA to replace a defective product, or obtain a power supply

or USB cable for a WD product...............................................................................35

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13 Compliance and Warranty Information....................................................36

Regulatory Compliance.................................................................................................36

FCC Class B Information................................................................................................... 36

ICES-003/NMB-003 Statement........................................................................................ 36

Safety Compliance............................................................................................................ 36

CE Compliance For Europe.............................................................................................. 36

Power Mode....................................................................................................................... 37

Environmental Compliance (China).............................................................................. 37

Warranty Information.....................................................................................................37

Obtaining Service..............................................................................................................37

Limited Warranty...............................................................................................................38

Warranty Information (Australia/New Zealand).............................................................38

Obtaining Service..............................................................................................................39

My Cloud Home / My Cloud Home Duo

User Manual

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