Product Manual

23
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
Engine will not
start.
Engine switch is set to OFF. Set engine switch to ON.
Fuel valve is turned to OFF. Turn fuel valve to ON.
Engine is out of fuel. Add fuel (see page 10).
Engine is filled with
contaminated or old fuel.
Drain fuel in the tank (see page 21). Fill with fresh fuel
(see page 10).
Spark plug is dirty or broken. Clean or replace the spark plug (see page 20).
Air filter element is dirty Clean or replace air filter element (see page 19).
Carburetor is air locked.
Remove the screw from the bottom of the carburetor and
remove the carburetor bowl to allow the float to reset.
Replace bowl and reinstall screw.
Engine runs but
there is no
electrical output.
Circuit reset button has been
tripped due to overload.
Wait for 2 minutes and push the circuit reset button to
reset it.
Bad connecting cords/wires.
Check the power cords and extension cords. Do not use
if any cord is damaged. Replace damaged cords imme-
diately.
Bad electrical device con-
nected to the generator.
Try connecting a different device.
Generator runs
but does not sup-
port all electrical
devices con-
nected.
Generator is overloaded.
Turn off and unplug all electrical devices. Turn off genera-
tor. Wait 5 minutes, then press the circuit breaker to reset.
Reduce load before starting the generator.
Short circuit in one of the
devices.
Try disconnecting any faulty or short-circuited electrical
loads.
Air filter is dirty. Clean or replace the air filter element (see page 19).
Engine is
“Hunting” during
Operation
(Engine RPM is
fluctuating).
1. The fuel isn’t running
through the fuel valve.
2. The air filter is clogged.
3. The muffler or spark ar-
rester is blocked
4. There is gunk in the car-
buretor preventing a con-
sistent fuel/air mixture from
forming.
Turn off the generator and wait for it to cool down. Per-
form the following steps:
1. Check if the fuel is properly and consistently going
through the fuel valve
2. Check for any blockage in the air filter. Check and
clean the air filter as necessary (see page 19).
3. Check if the spark arrester is blocked. Clean with
metal brush as necessary (see page 20).
4. Use “gunk remover” spray on the carburetor jets.
WARNING: Stop using the generator immediately if any of the following problems occur or risk se-
rious personal injury. If you have any questions, please contact our customer service at [phone],
M-F 8-5 CST or email us at [e-mail].