Product Manual

18
PROBLEM CAUSE SOLUTION
Motor does not start.
Jointer is not plugged in. Plug jointer in.
Wrong choice of extension cord. Choose proper size of extension cord.
Defective switch.
Contact customer service at 1-800-
232-1195, M - F, 8 - 5 CST.
Defective motor.
Contact customer service at 1-800-
232-1195, M - F, 8 - 5 CST.
Worn carbon brushes. Replace carbon brushes.
Low line voltage. Correct low line voltage condition.
Motor starts slowly or fails to
come to full speed.
Defective motor windings.
Contact customer service at 1-800-
232-1195, M - F, 8 - 5 CST.
Clogged wood chips.
Make a shallower cut and attach a
dust collection device to the dust port.
Inspect the chip blower assembly and
the fan belt.
Motor is running too hot.
Motor overloaded.
Reduce the load on the motor (take
shallower cuts).
Restricted air circulation due to dust
accumulation.
Clean out the dust and restore normal
air circulation.
Snipe
(gouging at end of boards)
Dull blades. Replace or sharpen blades.
Inadequate support of long boards. Support long boards.
Uneven feed.
Feed the workpiece at a consistent
rate.
Poor dust extraction.
1) Dust extraction manifold is clogged.
2) The fan belt is bad.
1) Clean inside of jointer and manifold.
2) Replace the belt.
The cutterhead is not
spinning.
Bad drive belt. Replace drive belt.
NOTE: Carbon brush life depends on the amount of load being taken on by the motor. Regularly
inspect the brushes after 50 hours of use.
TROUBLESHOOTING GUIDE
WARNING! Stop using the tool immediately if any of the following problems occur. Repairs and replace-
ments should only be performed by an authorized technician. For any questions, please contact our customer
service at 1-(800) 232-1195, M-F 8-5 CST or email us at techsupport@wenproducts.com.