Installation Manual

59
WHL-019 REV. 12.17.14
15. Damages, malfunctions, or failures caused by operating the water heater with an empty or partially empty tank (“dry firing”), or
failures caused by operating the water heater when it is not supplied with potable water, free to circulate at all times.
16. Failure of the heater due to the accumulation of solid materials and lime deposits.
17. Any damage or failure resulting from improper water chemistry. WATER CHEMISTRY REQUIREMENTS – Sodium less than
20mGL. Water pH between 6.0 and 8.0. Hardness less than 7 grains. Chlorine concentration less than 100 ppm.
18. Any damages, malfunctions, or failures resulting from the use of dielectric unions.
19. Components of the water heater that are not defective, but must be replaced during the warranty period as a result of reasonable
wear and tear.
20. Damages, malfunctions, or failures caused by subjecting the tank to pressures or firing rates greater than those shown on the rating
label.
21. Damages, malfunctions, or failures resulting from the use of any attachment(s) not supplied by Westinghouse.
22. Water heaters installed outside the fifty states (and the District of Columbia) of the United States of America and Canada.
23. Water heaters moved from the original installation location.
24. Water heaters that have had their rating labels removed.
PROCEDURES FOR WARRANTY SERVICE REQUESTS
Any claim for warranty assistance must be made promptly. Determine if the water heater is “in-warranty” (that is, within the applicable
warranty period) by reviewing a copy of the original sales receipt. You must present a copy of the original sales receipt for a warranty
service request.
If your water heater is “in-warranty”, contact the retailer from whom the water heater was purchased (or the installer) for assistance. Be
prepared to provide the retailer or installer with a copy of your original receipt, complete model and serial numbers, and the date of
installation of your water heater, in addition to explanation of your water heater problem.
Warranty coverage is subject to validation of “in-warranty” coverage by Westinghouse claims department personnel. All alleged
defective or malfunctioning parts must be returned to Westinghouse via the local distribution channels where original purchase was
made. NOTE: Any parts or heaters returned to Westinghouse for warranty analysis will become the property of Westinghouse
and will not be returned, even if credit is denied. If all warranty conditions are satisfied, Westinghouse will provide replacement parts
to the retailer.
If you have questions about the coverage of this warranty, please contact Westinghouse at the phone number stated below:
1-774-417-6000
SERVICE, LABOR AND SHIPPING COSTS
This limited warranty does not extend to any shipping charges, delivery expenses, or administrative fees incurred by the purchaser in
repairing or replacing the water heater or part(s). This warranty does not extend to labor costs beyond the coverage specified in this
warranty document. All such expenses are your responsibility.
LIMITATIONS OF YOUR WESTINGHOUSE WARRANTY AND REMEDIES
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN AND ACCEPTED IN LIEU OF ANY AND ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN CONTRACT OR TORT, WHETHER OR NOT
ARISING FROM WESTINGHOUSE‘S NEGLIGENCE, ACTUAL OR IMPUTED. THE REMEDIES OF THE PURCHASER SHALL BE LIMITED TO
THOSE PROVIDED HEREIN TO THE EXCLUSION OF ANY OTHER REMEDIES INCLUDING WITHOUT LIMITATION, INCIDENTAL OR CONSE-
QUENTIAL DAMAGES, SAID INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST
PROFIT OR DAMAGES ALLEGED TO HAVE BEEN CAUSED BY ANY FAILURE OF WESTINGHOUSE TO MEET ANY OBLIGATION UNDER THIS
AGREEMENT INCLUDING THE OBLIGATION TO REPAIR AND REPLACE SET FORTH ABOVE. NO AGREEMENT VARYING OR EXTENDING
THE FOREGOING WARRANTIES, REMEDIES OR THIS LIMITATION WILL BE BINDING UPON WESTINGHOUSE. UNLESS IN WRITING AND
SIGNED BY A DULY AUTHORIZED OFFICER OF WESTINGHOUSE. THE WARRANTIES STATED HEREIN ARE NOT TRANSFERABLE AND
SHALL BE FOR THE BENEFIT OF THE ORIGINAL PURCHASER ONLY.
NO OTHER WARRANTIES
Your Westinghouse Warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some
states do not allow the exclusion or limitation of incidental or consequential damages so this limitation or exclusion may not apply to
you.
These are the only written warranties applicable to the Gas Fired Commercial Water Heater manufactured and sold by Westinghouse.
Westinghouse neither assumes nor authorizes anyone to assume for it any other obligation or liability in connection with said Gas Fired
Commercial Water Heater.
Westinghouse reserves the right to change specifications or discontinue models without notice.