Instruction for Use

7
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
ACCESSORIES
To order any of these accessories, contact the Whirlpool Service Parts distributor.
PROBLEM POSSIBLE CAUSES SOLUTIONS
Nothing will operate Power supply cord is unplugged. Plug into a grounded outlet.
Household fuse is blown, or a
circuit breaker is tripped.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop will not operate The control knob is not set
correctly.
Push in knob before turning to a setting.
Excessive heat around
cookware on cooktop
Cookware is not the proper size. Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ¹⁄₂" (1.3 cm) outside the cooking area.
Cooktop cooking results not
what expected
Control knob set to incorrect heat
level
See “Cooktop Use” section.
Range is not level. Level the range. See the Installation Instructions.
Oven cooking results not what
expected
Range is not level. Level the range. See the Installation Instructions.
The temperature set was
incorrect.
Double-check the recipe in a reliable cookbook.
Racks were positioned
improperly.
See “Positioning Racks and Bakeware” section.
Not enough air circulation around
bakeware.
See “Positioning Racks and Bakeware” section.
Batter distributed unevenly in pan Check that batter is level in the pan.
Incorrect length of cooking time
was used.
Adjust cooking time.
Oven door was opened during
cooking.
Oven peeking releases oven heat and can result in longer
cooking times.
Rack is too close to bake burner,
making baked items too brown
on bottom.
Move rack to higher position in the oven.
Pie crusts browning too quickly. Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
Canning Unit Kit
(coil element models)
Order Part Number 242905
Cooktop Care Kit
(ceramic glass models)
(includes cleaner, protectant, scraper, and
applicator pads)
Order Part Number 31605
Cooktop Protectant
(ceramic glass models)
Order Part Number 31463
Cooktop Cleaning Pads
(ceramic glass models)
Order Part Number 31609
Cooktop Scraper
(ceramic glass models)
Order Part Number WA906B
Granite Cleaner and Polish
Order Part Number W10275756
Gas Grate and Drip Pan Cleaner
Order Part Number 31617A
Gourmet Griddle
Order Part Number 4396096RB
Porcelain Broiler Pan and Grid
Order Part Number 4396923
Premium Broil Pan and Roasting Rack
Order Part Number W10123240