Manual

23
TROUBLESHOOTING – DRYER
If you experience Possible Causes Solution
Dryer not performing as expected
Clothes are not drying
satisfactorily, drying
times are too long
Lint screen clogged with lint. Lint screen should be cleaned before each load.
The Air Only cycle has been selected. Select the correct cycle for the types of garments being dried.
See “Dryer Cycle Guide.”
Load too large and heavy to dry
quickly.
Separate the load to tumble freely.
Exhaust vent or outside exhaust
hood clogged with lint, restricting air
movement.
Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel
air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or flexible metal vent. Make sure vent is
not crushed or kinked. See Installation Instructions.
Fabric softener sheets blocking the
grille.
Use only one fabric softener sheet, and use it only once.
Exhaust vent not the correct length. Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. Make sure vent is
not crushed or kinked. See Installation Instructions.
Exhaust vent diameter not the correct
size.
Use 4" (102 mm) diameter vent material.
Dryer located in a room with
temperature below 45ºF (7ºC).
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
Dryer located in a closet without
adequate opening.
Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
1" (25 mm) of airspace, and, for most installations, the rear of the
dryer requires 5" (127 mm). See Installation Instructions.
Dryer will not run Door not closed completely. Make sure the dryer door is closed completely.
Start button not pressed firmly or
held long enough.
Press and hold the START button until you hear the dryer drum
moving.
Household fuse is blown or circuit
breaker has tripped.
240 V models: Electric dryers use two household fuses or circuit
breakers. The drum may be turning, but you may not have heat.
Replace both fuses or reset the circuit breaker. If the problem
continues, call an electrician.
Incorrect power supply. 240 V models: Electric dryers require 240 V power supply. Check
with a qualified electrician.
Wrong type of fuse. Use a time-delay fuse.
Unusual sounds Dryer had a period of non-use. If the dryer hasn’t been used for a while, there may be a
thumping sound during the first few minutes of operation.
A coin, button, or paper clip is caught
between the drum and front or rear of
the dryer.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
It is a gas dryer. The gas valve clicking is a normal operating sound.
The dryer is not level front to back
and side to side.
The dryer may vibrate if not properly installed. See Installation
Instructions.
Clothing knotted or balled up. When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.