Service Manual

DIAGNOSTICS & TROUBLESHOOTING
Whirlpool & Maytag Front-Load Dryers
n
2-5
Step # Action Component User Interface Response
1
User enters Service Test Mode
through Service Diagnoscs.
Door must be closed.
All LEDs are o and dryer is waing for “START”
buon to be pressed.
2
Press and release the “START”
buon to begin the test.
Motor ON
Heater/Gas Valve ON
Water Valve ON
(Steam models only)
Last 3 digits of serial number will display for 2 seconds
(only Connected models).
3
All LEDs ON, test starts
automacally.
Motor ON
Heater/Gas Valve ON
Water Valve ON
(Steam models only)
1. All LEDs are ON for 2 seconds.
2. Aer 2 seconds, the word “Enc” will be displayed.
(Only Maytag Models).
4
Encoder Test starts
automacally (Only Maytag
models)
1. Rotate encoder one
posion.
2. Press and release the
“EXTRA POWER” buon
Motor ON
Heater/Gas Valve ON
Water Valve ON
(Steam models only)
(Only Maytag models)
1. Display shows “Enc”. User should rotate encoder
at least 1 posion in any direcon.
2. Aer encoder is rotated, the encoder LED will
turn OFF.
3. User must press and release the “EXTRA POWER”
buon in the encoder.
4. Aer the “EXTRA POWER” buon is pressed, the
LEDs illuminang the buon will turn OFF.
KEY ACTIVATION & ENCODER TEST
NOTE: The Service Diagnosc mode must be acvated before
entering the Key Acvaon & Encoder Test; see procedure on
page 2-4.
Acve Fault Code Display In Key Acvaon & Encoder Test
If the display begins ashing while in the Key Acvaon &
Encoder Test, it is displaying an acve fault code. Acve fault
codes are codes that are currently detected. Only one acve
fault code can be displayed at a me.
Entry Procedure
Press and release the 1st buon used to acvate Service
Diagnosc mode. The following test will be available:
DIAGNOSTIC: Key Activation & Encoder Test
Pressing each buon will turn o its corresponding indicator(s)
or display segment and sound a beep (see gure 1 or 2, pages
2-2 and 2-3.)
On some models, rotang the cycle selector knob turns o the
Extra Power light.
NOTE: A second press of the POWER buon while in Key
Acvaon & Encoder Test mode exits the Service Diagnosc
mode and returns the dryer to standby mode.
¾ If indicators do not turn o and beep aer pressing buons
and, on some models, rotang the cycle selector knob, go
to TEST #6: Buons and Indicators, page 3-20.
Exit Procedure
To exit Key Acvaon & Encoder Test, press the POWER buon
once or twice (depending on diagnosc procedure) or press and
hold the 1st buon used to acvate Service Diagnosc mode.
SERVICE TEST MODE
NOTE: The Service Diagnosc mode must be acvated before
entering Service Test Mode; see procedure on page 2-4.
NOTE: If, at any point, the user presses the POWER buon or
opens the door during Service Test Mode, the dryer exits to
standby mode.
NOTE: Door must be closed to perform test. Dryer must be
cool before test to run correctly.
Acve Fault Code Display in Service Test Mode
If the display begins ashing while in Service Test Mode, it is
displaying an acve fault code. Acve fault codes are codes
that are currently detected. Only one acve fault code can be
displayed at a me.
Entry Procedure
To enter Service Test Mode, press and release the 2nd buon
used to acvate the Service Diagnosc mode. All LEDs (except
for POWER) turn o, “888” is displayed for 2 seconds, and the
START buon begins to ash.
PERFORM ALL TESTS: Press and release the START buon to
run ALL tests indicated in the chart below and on page 2-6.
VOLTAGE AND WATER SYSTEM-ONLY TESTS: Press and hold
the START buon for 5 seconds aer step 3 to run only the
voltage and water system tests.
Exit Procedure
When the test is complete, press the POWER buon to exit
Service Test Mode and return to standby mode.
SERVICE TEST MODE CHART
Connued on following page . . .
NOTE: The Water Valve (if available) will be acvated during steps 2 through 8. This will leave some water in the drum. Aer the
test has been completed, be sure to wipe up any water remaining in the drum.
Whirlpool & Maytag Console Diagnostics